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Cincinnati Marriott at RiverCenter

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Cincinnati Marriott at RiverCenter
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683 Reviews from our TripAdvisor Community

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Toronto
Reviewed yesterday NEWvia mobile

Stayed here for a convention. Rooms need a upgrade, all tired and therefore seem dirty. Elevator system are also slow and a bit disjointed. No fridge in room. Much better value next door at the Embassy Suites.

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Helpful?
Thank Andrew E
Management response:

Hello Dudeski2014 - Thank you for recently staying at the Cincinnati Marriott RiverCenter located in Covington KY for the 2017 Jamfest Convention. I sincerely appreciate your candid comments and I am pleased to share that we are in the planning stages of a full guestroom renovation project. Once complete, you notice a fresh-look and hope you visit us again soon!...

Reviewed 3 days ago NEWvia mobile

I visit this hotel twice a year. I've been doing so for the past five years. I'm required to stay here because of my company. The hotel is generally ok but needs work. My room had mold in the grout of the shower. The carpet is stained and the tile floor in the bathroom was as well. The a/c unit...

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Helpful?
Thank Jason M
Cincinati
Reviewed 3 weeks ago

This is a nice hotel. I send a lot of our guests there when they visit our company. But, I used the workout center and the mens locker room is filthy. check out the pic. eek ! The gym is nice and modern though.

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Helpful?
Thank CincinatiLarry
Management response:

Thank you for sharing your comments with Trip Advisor readers. We appreciate you being honest and are working hard to improve our operation. I sincerely apologize for the shortcomings you mentioned regarding the fitness center locker room area. I was personally involved in the recent renovation of that area and approved a professional cleaning company to attempt to remove the...

Columbus, Ohio
Reviewed 3 weeks ago

We changed our hotel plans the morning of our arrival, and I am more than grateful that we did! The Marriott at RiverCenter is a beautiful facility, and the rooms are just as nice & comfortable. The front desk staff was so incredibly helpful as well! We had requested a rollaway, but that was unavailable for our room. Mr. McKee...

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Helpful?
Thank Laura S
Management response:

Hello Laura S: Thank you for staying at the Marriott RiverCenter located in the Northern Kentucky/Cincinnati area. We are so pleased to hear that your stay was clean and comfortable. In addition, thank you for the kind words about my Operations Manager, Ryan McKee. I'll be sure to pass along my personal thanks to him and share your words of...

Reviewed 3 weeks ago via mobile

The Noise from the lobby bar area makes its way to the room. Black mold all over the toilet from a leak. Asked for 11:30am checkout instead of 11am and told no. I'm even a Marriott rewards customer. Not a very friendly staff and for the price should be a much higher level of cleanliness. Room 525

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Helpful?
Thank Infopix
Management response:

Hello Infopix: Thank you for sharing your comments with Trip Advisor readers. We appreciate you being honest and are working hard to improve our operation. I sincerely apologize for the shortcomings you mentioned regarding room 525. Please be assured that I will bring your comments to the attention of my Housekeeping leadership team for immediate corrective action. Thank you again...

Chicago, Illinois
Reviewed 4 weeks ago

We chose this Marriott due to it's proximity to the convention center. It is connected via a bridge, so of course incredibly convenient. The valet worked great and was a reasonably priced option. The check-in staff was very nice as well. Unfortunately the issue was the room. The wallpaper was peeling off in the room by the window. In the...

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Helpful?
1Thank TravelingMomto3
Management response:

Good Afternoon TravelingMomto3- Thank you very much for sharing your comments on #1 rated Trip Advisor. We are happy to have served you at the Cincinnati Marriott RiverCenter for your recent visit to the Northern Kentucky area. I'm glad we met your expectations and hope you had a chance to see and experience the area. I'm also happy to report...

Amherst, Ohio
Reviewed 4 weeks ago via mobile

This is an excellent place to spend the night. Even if traveling. The staff was excellent and recommended fun places to go to that night. In the restaurant there was fantastic views of the river and downtown Cincinnati . Room had a great view of river and town too. Short walk to local bars and restaurants. If even spending the...

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Helpful?
1Thank CrazyDave1961
Management response:

Hello CrazyDave1961: Thank you for staying at the Marriott RiverCenter located in the Northern Kentucky/Cincinnati area. We are so pleased to hear that your stay was clean and comfortable. We appreciate the time you have taken to share your experience on TripAdvisor, the #1 rated website for travelers. It’s our pleasure to assist you and make you feel at home....

Nashville, Tennessee
Reviewed 5 weeks ago

This hotel was a typical Marriott. Not a lot of frills but clean. It was a perfect location for us as it was adjacent to the conference center. The lobby felt modern while the hallways and rooms themselves felt a little bit more tired. The atrium style hotel was a bit of an issue as we tried going to bed...

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Helpful?
1Thank fly_high5
Management response:

Hello fly-high5: Thank you for choosing the Cincinnati Marriott RiverCenter for your stay in the Northern Kentucky/Cincinnati area. We are so pleased to hear that your stay was clean and comfortable. We truly appreciate the time you have taken to share your experience on TripAdvisor, the #1 rated website for travelers. It’s been our pleasure to assist you and make...

Orlando
Reviewed 7 January 2017

Well, staying at a full Marriott brand hotel does not seem to be worth it. We've stayed at Courtyards and Hampton Inns and the like which provided more customer service than we got here. There were 4 people registered for the room and only towels for 2. We had to call down twice and wound up going to the front...

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Helpful?
1Thank stuartzOrlando
Management response:

Good Morning, Thank you for taking the time to share your experience at the Marriott RiverCenter. Your comments are valuable as they help us to improve our operation. Please be assured that your comments have been shared with my leadership team for immediate improvement action. Thank you for staying with us. We hope to see you again soon. David Bowles...

Lebanon, Ohio
Reviewed 3 January 2017

This was our second trip to this Mariott. Once again, fabulous room with a superb view of Cincy and the Ohio River, even though our room was on the side of the hotel! However, the noise in the atrium was pretty tough. In the elevators, we noted signs saying quiet time was at 11 p.m. But at 12:30 there were...

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Helpful?
Thank Logan222
Management response:

Hello Logan222 - Thank you for taking the time to share your comments on Trip Advisor, America's #1 rated travel review site. . We appreciate you staying at the Cincinnati Marriott RiverCenter in Covington KY for your visit to the area. I'm glad we met your expectation and hope you had a chance to see and experience the area. Keep...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
10 West
10 West
Cuisines: American
No photo provided
Center Cut Fine Steaks and Raw Bar
Cuisines: Steakhouse, Seafood
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located in Covington, KY, the Cincinnati Marriott at RiverCenter is connected to the Northern Kentucky Convention Center via skywalk making it the perfect hotel for business travelers. With 119,000 square feet of flexible event space and 30 meeting rooms, we raise the bar for meetings and events in northern Kentucky. In addition to meeting space, we have luxurious rooms and suites that blend style and comfort. Rooms include a flat-screen TV, well-lit work desk with ergonomic chair, and a coffeemaker, while some rooms also have a balcony and views of the Downtown Cincinnati skyline or Ohio River. Grab a meal at our river-view restaurant 10 West, enjoy a drink at the atrium bar, or get a workout in the fitness center and indoor lap pool. Just a short walk across the river is Cincinnati’s most exciting dining and entertainment venue, The Banks Cincinnati. Paul Brown Stadium, Great American Ball Park, and U.S. Bank Arena are all nearby. ... more   less 

Additional Information about Cincinnati Marriott at RiverCenter

Address: 10 W Rivercenter Blvd, Covington, KY 41011-1463
Region: United States > Kentucky > Covington
Price Range: $223 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Marriott at RiverCenter 3.5*
Number of rooms: 321
Reservation Options:
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Also Known As:
Marriott Cincinnati At River Hotel Covington
Marriott Hotel Covington
Marriott Covington
Covington Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Cincinnati Marriott at RiverCenter staff and other travellers.
6 questions
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Cincinnati, Ohio
Quaker City, Ohio
Dayton, Ohio
8 months ago
over a year ago

See all questions (6)

Questions? Get answers from Cincinnati Marriott at RiverCenter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views, High floors”
 of 5 bubbles laurasE577MB, 30 Jan 2017 | Read review
“Get a room with a view.....so worth it. Room not by the laundry room.”
  • View from our room
 of 5 bubbles IllinoisKate1, 1 Jan 2017 | Read review
“Front river”
 of 5 bubbles carolineg980, 26 Dec 2016 | Read review
“River views are better. i.e., facing Cincinnati.”
 of 5 bubbles kurtt225, 3 Dec 2016 | Read review
“River view rooms are great”
 of 5 bubbles theston, 1 Nov 2016 | Read review
5 of 5