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Maya Ubud Resort & Spa

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Jl. Gunung Sari, Peliatan, Ubud 80571 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
3 people are viewing this hotel
Expedia.com
US$147
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Free cancellation until 22-03-07
Hotels.com
US$147
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Free cancellation until 22-03-07
Trip.com
US$115
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Free cancellation until 22-02-28
Booking.comUS$156
eDreamsUS$156
PricelineUS$214
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (3585)
Room & Suite (647)
Pool & Beach (471)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20-11-24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 12 hotels in Peliatan
Location
Cleanliness
Service
Value
Travellers' Choice
Luxury resort located in the central of Bali, between the river valley and rice terraces of Ubud. Rooms and villas with all the comfort and conveniences you would expect. An ideal choice for those looking for luxurious facilities, peace and tranquility in beautiful surroundings with personalized service and excellent food.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Mini golf
Babysitting
Parking
Wifi
Paid internet
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Plunge pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Tennis court
Bicycle tours
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Languages Spoken
English, Spanish, Chinese, Indonesian and 1 more
2717Reviews83Q+A100Room tips
Traveller rating
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Popular mentions
Fibri wrote a review Sep. 18
Jakarta, Indonesia262 contributions50 helpful votes
+1
When we planned to stay 3 nights in a five-star hotel, and booked 3 rooms. We have a set of expectations for the quality of service processes, rooms, and service personnel. Grounds of the hotel, the view and the atmosphere are good. Rooms are okay, However, the service mindset of their staff is needed to be improved. We understand that right now is tough for any kind of hospitality business. But the cost control policy, which I assume is the focus to be implemented at this hotel, changes people to greatly reduce the overall service experience experienced by customers. I thought that by visiting and staying in this hotel we support their business. I guess i was wrong. I think this hotel is doing fine with their current business situation. Even now I am still living in this hotel, but am looking forward to moving to Sanur soon to enjoy the services of another 5-star hotel that we have known so far.
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Manage your expectation
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Response from Resort Manager, Owner at Maya Ubud Resort & Spa
Responded 2 days ago
Dear Fibriandani, Thank you for staying with us at Maya Ubud Resort & Spa, and also for your kind review and input. Please allow me to apologize if you found our service was not as what you expected. Indeed we are in a tough time right now and business is not good, but all of us at Maya Ubud always strive to give our best to all our guest, regardless of the situation with the pandemic. Until now we are still not clear about the aspect of service experience that you find lacking, and we are still investigating internally related to your stay period. Meanwhile, should you like to add more information, kindly email me at rm@mayaubud.com. I will be happy to assist you personally on this matter, and it will be highly appreciated as input to improve our service. Once again, please accept my sincere apology for any inconvenience that you experienced. Once we are clear on the subject, we will take immediate action to improve it. Until then, stay safe & healthy, we are looking forward to your next visit at Maya Ubud Resort & Spa. Best regards, Adi Kornelius Resort Manager
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Belém L wrote a review Aug. 2021
Denpasar, Indonesia2 contributions1 helpful vote
Maya Ubud is the most beautiful hotel we have stayed in. The hospitality, the staff, the traditional architecture, the food, everything was perfect. We totally recommend booking a massage, the spa is stunning, the flower bath with jungle view is out of this world. Great experience!
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Resort Manager, Owner at Maya Ubud Resort & Spa
Responded Aug. 6, 2021
Dear Belém L, Thank you for staying with us at Maya Ubud Resort & Spa, also for sharing this your most kind review and score. We are so excited that you really enjoy all our services and facilities. Yes, we are famous for our Spa service and view, as we are surrounded by natural jungle. You may already noticed, we have just finished complete renovations of all villas, and we are preparing more facilities for our guest to enjoy : The Kids Club and Maya Farm. We prepare all this so you can always enjoy your stay at Maya Ubud Resort & Spa, whether with your family, with your loved ones, or even by your self. Again, thank you for staying with us, and we look forward for your next stay at Maya Ubud Resort & Spa. Sincerely, Adi Kornelius Resort Manager
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Nina Gouw wrote a review May 2021
Jakarta, Indonesia176 contributions41 helpful votes
+1
This is one of the properties in Ubud - Bali I must give thumbs up. Maya Group is locally owned by Balinese family. Despite this Ubud resort has been there for more than two decades, all facilities are very well maintained and in very good conditions. Villas were built with strong Balinese architecture and design philosophy. Clean, comfortable and very homey. I had private seafood bbq at my villa and it was such a memorable lunch
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Date of stay: May 2021Trip type: Travelled with family
1 Helpful vote
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Response from Resort Manager, Owner at Maya Ubud Resort & Spa
Responded Jun. 1, 2021
Dear non_non8668, Thank you for staying with us and for taking the time to review Maya Ubud Resort & Spa. We are glad that our services and facilities could meet your expectation. Yes, we have open our doors for more than twenty years now, and we are still improving. We have done a complete renovation & upgrades on the villas, and also some of the venues. We are eager to present our guest with our next project : Kids Club and Maya Farm, created to provide you with more memorable activities. Thank you for mentioning the Villa Grill as your memorable experience too. Next time you stay with us, make sure you try our Floating Journey, Cooking Class, or the Forest Trail for more unforgettable memories We are always looking forward for your next stay at Maya Ubud Resort & Spa. Sincerely, Adi Kornelius Resort Manager
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Theo R wrote a review Apr. 2021
Seminyak, Indonesia30 contributions2 helpful votes
friendly staff, one of the best spa ive ever experienced in bali, and the scenery? oh man....i wish i could stay here for as long as i can be the SPA rate is on the high end, around $200 for 2hrs of spa, but i think its worth it! our stay didnt include breakfast, so i cant rate the food, but the other things were so nice!
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Date of stay: April 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Resort Manager, Owner at Maya Ubud Resort & Spa
Responded May 31, 2021
Dear Wingrei, Thank you for your most kind review for Maya Ubud Resort & Spa. The team are so excited knowing that you really enjoy your stay with us. We are doing some major improvements in our resort, a full villa renovations, and creating new venues & activities for you to enjoy on your next visit, such as Kids Club, Maya farm and many more. Make sure you don't miss them on your next stay! Until then, stay safe & healthy. Best regards, Adi Kornelius Resort Manager
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aiharry wrote a review Mar. 2021
Jakarta, Indonesia57 contributions23 helpful votes
+1
Stayed here as the part of the giveaway program for the healthcare workers. Get up graded to the Heavenly Pool Villa for the very affordable rate. The villa is facing the valley of Petanu River and has amazing views. Breakfast is served at the villa, it's very convenient in the pandemic era. The menu is very delicious. Special mention to the culinary director, Chef Gildas Perin. Definitely Maya Ubud is the best resort to stay in Ubud
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Date of stay: October 2020Trip type: Travelled with family
1 Helpful vote
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Response from Resort Manager, Owner at Maya Ubud Resort & Spa
Responded Mar. 25, 2021
Dear aiharry, Thank you for your generous review. We are glad that you really enjoy your stay with us as part of the Suksma Indonesia program, as our appreciation to healthcare & medical workers during this pandemic situation. Chef Gildas Perin says hi too, he is excited knowing you really enjoy the breakfast. Looking forward for your next visit to Maya Ubud Resort & Spa. Sincerely, Adi Kornelius Resort Manager
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PRICE RANGE
US$147 - US$334 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
maya ubud hotel ubud, maya ubud resort and spa
LOCATION
IndonesiaBaliGianyar RegencyUbudPeliatan
NUMBER OF ROOMS
108
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Frequently Asked Questions about Maya Ubud Resort & Spa
Which popular attractions are close to Maya Ubud Resort & Spa?
Nearby attractions include Night At The Zoo (1.2 km), Yeh Pulu Temple (1.1 km), and Serayu Pot and Terracotta (Drawing and Workshop Studio) (0.8 km).
What are some of the property amenities at Maya Ubud Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Maya Ubud Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Maya Ubud Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Maya Ubud Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Maya Ubud Resort & Spa?
Conveniently located restaurants include You & Mie, Warung D'Atas, and Putu's Wild Ginger.
Are there opportunities to exercise at Maya Ubud Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Maya Ubud Resort & Spa have an airport shuttle?
Yes, Maya Ubud Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Maya Ubud Resort & Spa located near the city centre?
Yes, it is 0.8 km away from the centre of Peliatan.
Are any cleaning services offered at Maya Ubud Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Maya Ubud Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.