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The Greenway Hotel and Spa

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Shurdington road, Shurdington, Cheltenham GL51 4UG England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (458)
360
Panoramas (20)
Room & Suite (235)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 20-10-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Greenway Hotel and Spa
Updated 20-10-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travellers' Choice
The Greenway Hotel & Spa (part of the Eden Hotel Collection) located in the heart of the countryside yet minutes from Cheltenham, offers more than the other luxury Cotswold hotels because of the unique setting and stylish approach. A favorite with the Cheltenham cognoscenti, if you wish to experience elegance and luxury then visit this gorgeous Elizabethan manor and Elan Spa. Upon arrival to this style retreat, you will enjoy award winning fine dining in the Garden Restaurant, relax in the Elan spa complete with hydrotherapy pool, alfresco hot tub and treatment rooms, (access is available at an additional charge subject to availability) or just enjoy the beautifully appointed bedrooms and landscaped grounds. All delivered with the attention to detail and level of service that you would expect from an Eden Hotel Collection property yet with the individuality and personality for which the hotels are renowned.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Bathrobes
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English
1,008Reviews6Q+A100Room tips
Traveller rating
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Popular mentions
Alice W wrote a review Dec. 2020
3 contributions
We came to stay at the very beginning of December once the second lockdown had lifted and we honestly can’t fault the hotel and spa at all. Communication was excellent from enquiries, booking and during our stay. We felt safe and comfortable at every stage and felt the most relaxed we had been this year. The room was lovely, spacious and clean. The Spa facilities were great and excellently managed in what must be tricky logistically to plan and keep numbers restricted. We had an amazing dinner and breakfast and to top it all off, the staff were so friendly and accommodating. We certainly hope to be able to return and stay some time in the future.
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Date of stay: December 2020Trip type: Travelled as a couple
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chrissie521 wrote a review Nov. 2020
england2 contributions1 helpful vote
Fantastic afternoon at the spa. Highly recommend. Joanne gave the best facial/head massage I have ever had, Joanne and receptionist were thoroughly gorgeous and made my birthday treat very special. Thank you so much, will return...
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Date of stay: November 2020
1 Helpful vote
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Response from colleen Young, Other at The Greenway Hotel and Spa
Responded Nov. 15, 2020
Dear chrissie521 Thank you so much for taking the time to review your recent time with us. I am delighted that you had such a lovely time at our Spa and I shall pasd on your comments to Joanne and the team. I very much hope we can welcome you back soon.
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Karen M wrote a review Nov. 2020
Gloucester, United Kingdom14 contributions17 helpful votes
Bought as a birthday present we stayed here for 1 night with a 3 course meal and breakfast included. On arrival the lady on reception was attentive and swift. Our room (Spruce) was on the top floor with a hobbit sized door (luckily not an issue for me as I am vertically challenged!). the room was spotless and a good size. Only issue was the shower over the bath - there was no screen or curtain so when I used the shower to rinse my hair, the floor got rather wet. We retuned the channels on the tv as there were only a few freebies ones available. The meal included in our stay was from the Garden restaurant menu but, due to a fussy partner, we ate off the bar menu instead...this was no issue for the staff and our main waitress was friendly. There was a slight mix up with our bill (ie we were charged over £50 extra for drinks which should have been put on the bill of the table behind us rather than ours) but this was speedily rectified. The only issue with our stay was breakfast - there did not seem to be enough staff on duty perhaps as service was extremely slow. The main waitress (who was very abrupt and not at all friendly) took over 20 minutes to ask whether we wanted tea or coffee. However, during this 20 minutes she did take orders off 2 tables who were seated after us so not great customer service there!! Once our orders were in, it then took another 15 minutes for the tea, juice, pastries to arrive. We did manage to ask a different waitress where they were and she brought them straight out. The hot food, when it eventually arrived, was fine if rather sparse. Our meal took over an hour from start to finish (a couple who were seated literally 30 seconds before us received much better service and had eaten their hot food and left before we even got our teas and juices. N the whole a lovely stay but spoilt by breakfast.
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Date of stay: October 2020
Value
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1 Helpful vote
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Response from colleen Young, Other at The Greenway Hotel and Spa
Responded Nov. 15, 2020
Dear Karen M, Thank you for your review on your stay with us. I am sorry that your breakfast experience was not as it should have been and I will discuss this with the team on their return. I am glad that you enjoyed the rest of your time and I very much hope I can welcome you back soon. Kind Regards Colleen
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kwehlule wrote a review Nov. 2020
Wetherby311 contributions107 helpful votes
We spent one night and had dinner at the restaurant. The staff were very attentive and helpful. The place was very clean and had good ambiance and the gardens were lovely; it was nice taking a little walk around in the morning after breakfast The food was well presented and also delicious The breakfast was also very tasty Overall its such a lovely place with good facilities
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Date of stay: September 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from colleen Young, Other at The Greenway Hotel and Spa
Responded Nov. 15, 2020
Dear kwehlule Thank you for your review on your stay with us. I am delighted that you had such a lovely time and I very much hope that we can welcome you back soon. Kind Regards Colleen
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62MrsB wrote a review Oct. 2020
St Albans, United Kingdom68 contributions62 helpful votes
Have just had a lovely night at this gorgeous Cotswolds stone hotel. The staff were really friendly and helpful, Tilly on Reception made us feel very welcome.We were on the room rate that included a 3 course meal and breakfast which we felt was a good deal.The food was fabulous. We had a deluxe room which had the most amazing bed. The spa was a lovely experience, we enjoyed the hot tub in the rain! Emma the Spa receptionist was very helpful. All social distancing measures were followed to the letter.
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Date of stay: October 2020
Rooms
Cleanliness
Service
Room Tip: Rooms overlooking the garden
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1 Helpful vote
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Response from colleen Young, Other at The Greenway Hotel and Spa
Responded Nov. 15, 2020
Dear 62MrsB Thank you for your review on your time with us. I am delighted that you enjoyed your stay and I shall pass on your comments to Tilly and Emma personally. I do hope that we can welcome you back again soon. Kind Regards Colleen
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PRICE RANGE
US$160 - US$271 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
greenway hotel cheltenham
LOCATION
United KingdomEnglandCotswoldsCheltenhamShurdington
NUMBER OF ROOMS
21
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Frequently Asked Questions about The Greenway Hotel and Spa
Which popular attractions are close to The Greenway Hotel and Spa?
Nearby attractions include Walks With Hawks (6.1 km), SimAir737 (4.6 km), and Jet Age Museum (5.6 km).
What are some of the property amenities at The Greenway Hotel and Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at The Greenway Hotel and Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Greenway Hotel and Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Greenway Hotel and Spa?
Conveniently located restaurants include MUSE Brasserie, L'Artisan, and Restaurant GL50.
Are there opportunities to exercise at The Greenway Hotel and Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Greenway Hotel and Spa located near the city centre?
Yes, it is 0.5 km away from the centre of Shurdington.
Are any cleaning services offered at The Greenway Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Greenway Hotel and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Greenway Hotel and Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Greenway Hotel and Spa?
Many travellers enjoy visiting Cheltenham Town Hall (5.0 km) and Boer War Memorial (7.9 km).