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The Greenway Hotel and Spa

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The Greenway Hotel and Spa
The Greenway Hotel and Spa
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684 Reviews from our TripAdvisor Community

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Showing 677: English reviews
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Reviewed yesterday NEWvia mobile

My husband and I came here for 2 nights for a little getaway before our baby was born and what a gorgeous gorgeous place!! We bought a package which included 2 nights bed and breakfast stay in a premium room, 3 course restaurant dinner both nights, afternoon tea, use of the spa and a massage treatment.All for a very reasonable...

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Thank EmilyGska
Plymouth, United Kingdom
Reviewed yesterday NEW

Spa treatment was excellent This time was a Special stay having stayed several times before Excellent rooms Good Food though the set menu in the restaurant did not change and had limited choice that was disappointing as the only solution was to go A la Carte which was more expensive We Were very disappointed with the canapés this stay compared...

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Thank mdb45
Leicester, United Kingdom
Reviewed 6 days ago NEW

Champagne Afternoon Tea - lovely hotel and all the staff we came into contact with were really friendly. A smart hotel but a great relaxed atmosphere, not pompous in any way but professional and attentive. Our experience of the afternoon tea was super. Nothing was too much trouble for the girl serving us, great credit to the hotel. Food was...

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Thank BACNAC
DGMCheltenham, Manager at The Greenway Hotel and Spa, responded to this review

Dear BACNAC, Thank you for your recent review regarding you Afternoon tea with us. I am delighted that you enjoyed the atmosphere and your overall experience. I shall certainly pass on your comments to the team. I hope you enjoyed your cakes whern you got home. We look forweard to welcoming you back.

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

This was by far the best spa hotel me and my partner have visited. Rooms were gorgeous with all the facilities you could wish for, all staff friendly and helpful, the best spa we have seen which was quiet and relaxing with a lovely outdoor hot tub. We loved every minute and will be back!

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Helpful?
Thank _rachaellholloway
DGMCheltenham, Manager at The Greenway Hotel and Spa, responded to this review

Dear Rachael, thank you for taking the time to review us, I am delighted that you enjoyed your time so much with us, the team will be delighted with your comments. I very much look forward to welcoming you back again.

Gloucestershire, United Kingdom
Reviewed 1 week ago via mobile

Came for the day it was lovely. Had a back neck and shoulder massage followed by an express facial which was lovely. The lady was very professional and friendly. Afternoon tea- sandwiches followed by lovely home made scones with cream and jam served with a pot of tea. They'd forgotten to give us our prosecco so we had this with...

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Helpful?
Thank Oallie1987
DGMCheltenham, Manager at The Greenway Hotel and Spa, responded to this review

Thank you for your review, I am delighted that you enjoyed your time with us. The team will be delighted with your comments. I very much look forward to welcoming you back again soon.

Beaconsfield, United Kingdom
Reviewed 1 week ago via mobile

We visited for my husband's birthday and although we were disappointed with the first room we were given (really small and needing some TLC) we couldn't have been happier with the upgrade we were given. The hotel isn't in a great position - not in one of the picturesque chocolate box Cotswold villages - but the grounds are lovely and...

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Thank Emma8724
DGMCheltenham, Manager at The Greenway Hotel and Spa, responded to this review

Dear Emma, Thank you so much for taking the time to review us. I am so glad that you enjoyed the second room which you were upgraded to and also enjoyed the grounds and spa facilities. I know the team will be delighted with your comments. I hope we can welcome you back in the near future.

Gloucester, United Kingdom
Reviewed 2 weeks ago via mobile

One of the best spa days I have ever had. All of the salon staff were welcoming and helpful. I would recommend the sensory shower which was a new experience, the outdoor hot tub was just the right temperature as was the swimming pool. The only disappointment was the steam room which, although one of the cleanest and most comfortable...

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Thank Etten17
DGMCheltenham, Manager at The Greenway Hotel and Spa, responded to this review

Thank you so much for your review, I am so happy that you enjoyed your time with us. I am sorry about the steam room I will ask our maintenance team to look at this straight away. Wonderful that you enjoyed all the other facilities and lovely to hear that the team looked after you so well. I look forward...

Reviewed 2 weeks ago via mobile

We booked for a spa break and were kindly upgraded to the amazing Elm room which was enormous and had super views over the gardens. We did arrive slightly early and ended up leaving to go in to Cheltenham for lunch as we weren't given the warmest of receptions. When we returned at 3pm, it was much friendlier. We got...

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Thank Gsigsi
DGMCheltenham, Manager at The Greenway Hotel and Spa, responded to this review

Thank you for taking the time to review us. I am delighted that you enjoyed your time with us, Great to hear that the team looked after you and your enjoyed our Elm room to the Spa always wonderful to hear. I hope we can welcome you back soon.

Reviewed 2 weeks ago via mobile

Been here a lot before and always good . Visited recently and the food portion was tiny ( very good food but not enough to fill a plate ) when we asked for a bread roll so we could try and fill ourselves up we were told bread costs extra . Bred rolls were always provided before and even the...

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Thank Jj123vw
DGMCheltenham, Manager at The Greenway Hotel and Spa, responded to this review

Thank you for your recent review. I am sorry to hear that on this occasion you did not have the best experience and the points which you have raised I will be looking into. I very much hope that we can welcome you and your wife back in the near future and restore your faith in our spa.

Bloxwich, United Kingdom
Reviewed 2 weeks ago

This place is amazing full of character one of H M Queen Mother's favourite places the house and gardens are spectacular the staff are wonderful as for the afternoon tea WOW! It was peaceful but not stuffy the whole experience was wonderful Well done to staff we had a lovely time.

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Helpful?
Thank 653jan118
DGMCheltenham, Manager at The Greenway Hotel and Spa, responded to this review

Thank you so much for your review, it is always great to hear how much our guests enjoy their time with us. I shall be passing you comments directly to the team. I hope we can welcome you back soon.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Greenway Hotel & Spa (part of the Eden Hotel Collection) located in the heart of the countryside yet minutes from Cheltenham, offers more than the other luxury Cotswold hotels because of the unique setting and stylish approach. A favorite with the Cheltenham cognoscenti, if you wish to experience elegance and luxury then visit this gorgeous Elizabethan manor and newly appointed Elan Spa. Upon arrival to this style retreat, you will enjoy award winning fine dining in the Garden Restaurant, relax in the new spa complete with hydrotherapy pool, alfresco hot tub and treatment rooms or just enjoy the beautifully appointed bedrooms and landscaped grounds. All delivered with the attention to detail and level of service that you would expect from an Eden Hotel Collection property yet with the individuality and personality for which the hotels are renowned. ... more   less 

Additional Information about The Greenway Hotel and Spa

Address: Shurdington road, Shurdington GL51 5UG, England
Region: United Kingdom > England > Gloucestershire > Shurdington
Price Range: $159 - $687 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Greenway Hotel and Spa 4*
Number of rooms: 19
Reservation Options:
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Also Known As:
Greenway Hotel Cheltenham
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Questions & Answers

Here's what travellers have asked, with answers from The Greenway Hotel and Spa staff and other travellers.
4 questions
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Questions? Get answers from The Greenway Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be in the main hotel to avoid the chlorine odour from the spa”
JoS346, 11 Apr 2017 | Read review
“not room 25 or one over the spa. = access at night has to be via the hotel. Outside lighting between spa and hotel poor,”
dggstj, 1 Apr 2017 | Read review
“Ask for a room facing the garden and view”
Jacky London, 4 Mar 2017 | Read review
“Lovely views from upper rear room 15”
Iansdad2015, 2 Mar 2017 | Read review
“Go for your celebration and be sure to let them know and you may get an upgrade and little extras with your dinner”
liondavec, 28 Feb 2017 | Read review
5 of 5