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Courtyard Cincinnati Airport

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Courtyard Cincinnati Airport
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137 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Cincinnati Airport
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Showing 135: English reviews
Mountlake Terrace, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 July 2016

Very clean rooms, friendly staff and great location to the airport. The common area is a great place to read and relax after getting some Starbucks coffee at the bistro. I would definitely stay at this hotel again.

Helpful?
Thank 1963Tony_BB
A TripAdvisor Member
Reviewed 14 July 2016 via mobile

Just leaving this hotel, after a two day stay for biz. Great easy access location, W/close proximity to resturants etc. Not the cleanest Marriott in the world, I am a platinum member and stay in over 200 Marriott a year, and while I wouldn't call this hotel dirty, I would say that they need to step up their game and... More 

Helpful?
Thank A TripAdvisor Member
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

Just wanted to thank you for taking the time to write your review. I am happy you liked our location. I will review with housekeeping your comments and work towards improving the dust issue. Thank you for being such a loyal Marriott user. More 

Sydney, Australia
Level Contributor
150 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 14 July 2016

This was not our first choice as the hotel we had wanted to stay in was not available BUT we are very happy that we chose this hotel. We required two rooms. They were extremely clean and dust free. The bathrooms were immaculate. We thoroughly enjoyed our two night stay and visiting attractions in the area.

Helpful?
Thank cheeky34
Greensboro, North Carolina
Level Contributor
812 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed 12 July 2016

Only stayed a couple of nights, yet had to have my room keys reprogrammed three times. Had to walk from the back of the property to the front, because the keys wouldn't open the rear entrance. I wasn't aware that I reserved a handicapped room, since that's what I was given (and NOT explained upon arrival). NO counter space in... More 

Helpful?
Thank rryan313131
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

I am so sorry for the inconvenience you suffered while staying in one of our ADA rooms. The ADA rooms are found in all hotels and if they are not used by a individual with disabilities than they are left in the general inventory. Your key issue has been sent to the proper associates to determine what is wrong with... More 

dunlap, tn
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 June 2016

After our direct flight from Paris to Atlanta was cancelled because of the Air France pilot strike, we were put on a Delta flight to Cincinnati. After boarding the Delta flight for Atlanta we were told there was a mechanical problem and we would be staying the night in Cinci. We were picked up promptly at the airport and shuttled... More 

Helpful?
Thank themtnman
Danville, KY
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 June 2016 via mobile

This was our 2nd stay here for early morning flights out of CVG, last Nov 15 and & 5/29/16. Both times the front desk staff were very friendly and helpful. The hotel was very clean and the beds were comfortable. They have a bistro that offers drinks in the evening but they are very limited and pricey. There is a... More 

Helpful?
Thank kydarlin
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

Thank you so much for your wonderful comments about the Courtyard Cincinnati airport. More 

Glenhaven, Australia
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 31 May 2016

This Hotel is just fantastic, close to the Airport, great pick-up service and the staff on reception are extremely courteous and helpful. I stayed there for 3 nights before heading up to the Indy 500, and another night yesterday before heading to NY today. I will have one more night with them before we fly back to Sydney next week.... More 

Helpful?
Thank Richard A
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

Thanks for staying with us and your kind words. We have pasted them on to the staff. More 

San Diego, California
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 May 2016

In general nicely and newly appointed. SUPER pleasant people from the airport (and local areas) shuttle to the chamber cleaners. Rooms updated. Too bad they didn't can the popcorn ceilings. Big TV, but misses my preference of SyFy, not a big deal. Unlike many similar places, breakfast is a host bar (you pay) although better and very reasonable $$. I... More 

Helpful?
Thank J J K
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

Thank you so much for staying with us and all your kind words. As a brand I think we have some things we can work on such as complimentary coffee and water. More 

Quincy, Illinois
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 April 2016

Negative Glass in room had lipstick on it, Morning awake to heavy aircraft taking off. WiFi was supposed to be free was charged 4.24 for second days stay. Room, clean and tidy, exercise room , pool We usually stay at Super 8, Motel 6 with free continental breakfast and free WiFi at a more reasonable rate

Helpful?
1 Thank illinoisfarmer
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

I want to thank you for staying with us and giving the Courtyard brand a try. You have also given us some things to work on that we will correct. If you are in the area again please give us another try. More 

Louisville,KY
Level Contributor
224 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 16 March 2016

I have no complaints against this particular Hotel. The staff was friendly and it is clean. Typical Courtyard. I just have to evaluate Courtyard Marriotts as a whole. I really dislike them. I only stay at them when other Marriott properties are full and I am on business. Reason I dont like them is they give the customer absolutely nothing.... More 

Helpful?
Thank faaradar
Jim M, General Manager at Courtyard Cincinnati Airport, responded to this review

First of all thank you for staying with us. I am sorry you feel this way about Courtyard's. We do have free coffee in the room but don't give away coffee or the breakfast buffet that may have been sitting out for hours. We do sell Starbucks at a reasonable price and cook all of our breakfast choices to order... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
**NEWLY UPGRADED! Beautiful and refreshing...new lobby and bistro added. Its a New Stay! For outstanding comfort and service look to the Courtyard by Marriott Cincinnati Airport- located just 2 miles from the Cincinnati/ Northern Kentucky Airport (CVG) and 10 miles from downtown Cincinnati. Our Erlanger hotel is within minutes of major corporations including Toyota, DHL, P&G and Kroger, as well as two conference/ banquet centers- the NKU METS Center and Receptions Banquet Facility. Perfect for the business or leisure traveler, our hotel offers rooms with either a king size bed with sleeper sofa or two double beds and spacious ergonomic work areas. All guests enjoy free wireless internet, relaxing in our indoor pool and breakfast/dinner is available at the Courtyard Bistro, we have Starbucks in the lobby for your convenience. Plan your next meeting in our 780 square foot conference room or executive boardroom- our on-site catering makes planning a breeze. Also perfect for families our central location and packages to area attractions including the Creation Museum and Newport Aquarium put you in the middle of the action. ... more   less 

Additional Information about Courtyard Cincinnati Airport

Address: 3990 Olympic Blvd, Erlanger, KY 41018-1099
Region: United States > Kentucky > Erlanger
Price Range: $132 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cincinnati Airport 3*
Number of rooms: 120
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Also Known As:
Courtyard By Marriott Cincinnati Airport Hotel Erlanger
Courtyard Erlanger
Erlanger Courtyard
Erlanger Marriott
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Questions & Answers

Questions? Get answers from Courtyard Cincinnati Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet away from highway.”
 of 5 bubbles JJK0, 1 Dec 2016 | Read review
“High floor always works for us”
 of 5 bubbles cbMoline, 29 Aug 2016 | Read review
“A room away form the ice machine”
 of 5 bubbles 487richarda, 31 May 2016 | Read review
“Wary of room facing noise. Get a second comforter. Typically Marriot VERY light blanket.”
 of 5 bubbles JJK0, 10 May 2016 | Read review
“Lower floor opposite airport side is quieter”
 of 5 bubbles illinoisfarmer, 5 Apr 2016 | Read review
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