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BEST WESTERN Inn Florence

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BEST WESTERN Inn Florence
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608 Reviews from our TripAdvisor Community

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Showing 606: English reviews
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Ashland, Kentucky
Reviewed 3 days ago NEW

Great place to stay! Very accessible to Newport and Downtown Cincinnati. The hotel is very clean and the beds are very comfortable! The staff is utmost accommodating and go out of their way to be of assistance!

Review collected in partnership with Best Western
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Helpful?
Thank Donnaannie
BESTWESTERNFLORENCE, General Manager at BEST WESTERN Inn Florence, responded to this review

Thank you for taking the time and writing a review. Reading your comments excites me to know that we have made such a great impression upon our guests. We thank you for letting our future guests to know about your experience. Sincerely, Kary Moore

Ithaca, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

This is a great place! The staff are genuinely helpful, cheerful and ready to do what it takes to make things work out for their guests. Kelsey was at the desk when we arrived and she went out of her way to make our stay great! Our rooms were clean with very comfortable beds. Breakfast is good with the usual...

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Helpful?
1Thank Mukoy
About Hotel's Favourite Review
BESTWESTERNFLORENCE, Manager at BEST WESTERN Inn Florence, responded to this review

Thank you so very much for your kind words! Kelsey was absolutely delighted to hear your feedback. We hope to see you again soon

Savannah, Georgia
Reviewed 4 days ago NEWvia mobile

An old BW that has been updated. It was clean easy to get to and the staff was outgoing to answer questions. Stayed four days, would stay again. Was a better price than the others along here. The ARK is driving up prices till the new wears off.

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Helpful?
Thank david a
BESTWESTERNFLORENCE, General Manager at BEST WESTERN Inn Florence, responded to this review

Thank you for acknowledging our renovations we have completed in our guest rooms. With us being only 30 miles from the Ark Encounter and 16 miles from Creation Museum we are a perfect stop in between, and like you said easy to get to off exit 181. Thank you for staying with us for four days. We hope you come...

Michigan
Reviewed 6 days ago NEWvia mobile

I consider myself picky about hotels and rarely give a five star review. They seem to be lacking in one area or another. I was pleasantly surprised by this Best Western. Very clean room with friendly staff and the breakfast was very good. I was skeptical because the breakfast area is small and I couldn't imagine how they could serve...

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Helpful?
Thank melissasnest
BESTWESTERNFLORENCE, General Manager at BEST WESTERN Inn Florence, responded to this review

First off we want to thank you so very much for the kind wonderful review you have given us, secondly thank you for writing a review letting others know your experience with us here in Florence, KY. We strive to make our guests stay with us special. We like to give our guests options when it comes to that first...

Sparta, North Carolina
Reviewed 1 week ago NEW

This hotel very conveniently located next to interstate. Front desk staff very professional and friendly. Room very clean with very comfortable beds, nice fluffy towels. Appears newly decorated. Cookies, coffee, and limeade available on arrival, hot breakfast was excellent. Highly recommend.

Review collected in partnership with Best Western
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Helpful?
Thank louron67
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

It is wonderful to know you had such a pleasant stay with us. Thank you for your kind words about our hotel. We look forward to seeing you on your next trip to Northern Kentucky! Thank you, Kelsey Pyke

Reviewed 1 week ago via mobile

We stayed here for one night on our way to Tennessee. Clean, affordable hotel. Comfortable beds and very good breakfast. Better food than we have had at most high end hotels. Friendly staff and quiet location. We will be back again. Thank you for a great stay!

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Helpful?
Thank Charles G
BESTWESTERNFLORENCE, General Manager at BEST WESTERN Inn Florence, responded to this review

First off I hope you have enjoyed your vacation in Tennessee and we are thrilled you chose our hotel for your drive through stop. Thank you for your very kind words about your whole stay with us. Especially the wonderful words about our breakfast. We look forward to your next stay with us. Sincerely, Kary Moore

Buffalo, United States
Reviewed 1 week ago

The hotel was extremely clean and the staff super friendly, helpful and polite!! The bed very comfortable!! Our room had a microwave and quite large fridge. The breakfast was average/adequate. Very good place for the price! Will stay here again

Review collected in partnership with Best Western
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Helpful?
Thank Teresa H
BESTWESTERNFLORENCE, General Manager at BEST WESTERN Inn Florence, responded to this review

Thank you for taking the time and letting us know about your overall stay. In your review you mentioned the staff, on behalf of the staff I would like to thank you for taking the time and extending such kind words about their performance. I know that they love to know when they are doing a great job; thank you....

Milton, Canada
Reviewed 2 weeks ago

Best Western Florence, Kentucky is just South of Cincinnati off I75. The Hotel, although older, is clean and quiet. The suite had ample space and all the amenities - internet, hair dryer, TV, AC and free breakfast resulting in good value for the cost.The Florence Mall has several good restaurants within 15 minutes of the Hotel. I will stay at...

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Helpful?
1Thank PGLindaC
BESTWESTERNFLORENCE, General Manager at BEST WESTERN Inn Florence, responded to this review

Reading over your review I am so thrilled to see that you enjoyed your stay in every aspect. We thank you for taking the time to do this review and we look forward to have the pleasure of having you again in the near future.

Reviewed 2 weeks ago via mobile

We booked this hotel after looking at many others. We were pleasantly suprised when we checked in, the staff was friendly and helpful,our rooms were very nice. Anytime we needed anything the front desk staff were more than helpful with where to eat, an very knowledgeable about the local attractions, ie. Noah's Ark, The Creation Museum, where to park for...

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Helpful?
1Thank David H
BESTWESTERNFLORENCE, General Manager at BEST WESTERN Inn Florence, responded to this review

Thank you for your TripAdvisor review. Very pleased that you chosen our hotel to accommodate you while you were in the area. Our staff are true assets to us here, thank you for recognizing their hard work. Have a wonderful day.

Tecumseh, Michigan
Reviewed 2 weeks ago

Our favorite place to stay in Florence, KY. We periodically visit my husbands family and found this to be the place we prefer. We've always had a great room and the staff is great. Close to main shopping, restaurants and the Florence antique mall.

Review collected in partnership with Best Western
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1Thank E5832APgailm
BESTWESTERNFLORENCE, General Manager at BEST WESTERN Inn Florence, responded to this review

Glad to read that you will be one of our returning guests. Thank you for all your wonderful comments. My staff, guests, and I all appreciate your time.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Located only 10 minutes south of Downtown Cincinnati on Interstates 75/71, this mid-scale hotel offers all the conveniences you would expect from a higher priced, downtown hotel for any traveler. ... more   less 

Additional Information about BEST WESTERN Inn Florence

Address: 7821 Commerce Dr, Florence, KY 41042-1569
Region: United States > Kentucky > Florence
Price Range: $143 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Inn Florence 3*
Number of rooms: 51
Reservation Options:
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Also Known As:
Best Western Inn Florence Hotel Florence
Best Western Florence
Florence Best Western
Hotel Style:
#1 Green Hotel in Florence
#3 Business Hotel in Florence
#3 Romantic Hotel in Florence
#6 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn Florence staff and other travellers.
8 questions
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Linton
7 months ago
Ohio
Wylie, Texas
10 months ago

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Questions? Get answers from BEST WESTERN Inn Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only reason I have rated this hotel only average is due to the construction going on and lack of breakfast area.”
debramR5563TP, 20 Mar 2017 | Read review
“Through March & April 2017, stay on the first two floors.”
KeithY927, 20 Feb 2017 | Read review
“we were placed in handicap accessible without being asked or informed.”
hillaryatc, 3 Jan 2017 | Read review
“We asked for a quite room and was given a room on the 3rd floor.”
J9038TVmichaelr, 30 Nov 2016 | Read review
“One of the accessible rooms has a great roll in shower.”
32phyllism, 3 Sep 2016 | Read review
5 of 5