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Hilton Cincinnati Airport

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Hilton Cincinnati Airport
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558 Reviews from our TripAdvisor Community

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Showing 546: English reviews
Sioux Falls
Reviewed 1 week ago

Better than last time, but still a work in progress. Only one elevator was working. No complimentry water except the tap in the lobby. Would have expected more from a Hilton. Best thing was location. Food restaurants nearby and close to job site.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 375nicholasl
Management response:

Thank you for taking the time write a review about our property. We sincerely appreciate your feedback. I would also like to let you know we are going through a multi-million dollar renovation to the entire hotel. Many changes are being made to insure our guests have the most comfortable stay when staying with us. We hope you chose the...

Lexington, Kentucky, USA
HOTEL’S FAVOURITE REVIEW
Reviewed 19 December 2016

Such a good experience. Comfortable and unforgetable, the front desk personnel always go beyond their duties to make you feel comfortable. This place is very secure and very well located. So convenient near the airport and sorrounded by restaurants.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank 197etienneb
About Hotel's Favourite Review
Dayton, Ohio
Reviewed 1 week ago

Pro: Venue is close to other options of food and shopping Restaurant and main hotel area are nice Staff was helpful Con: Garbage and dirty socks under my bed - I let them know when I left and she just said OK They are remodeling, but the rooms are pretty dingy Work-out room is very small Room doors are very...

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Helpful?
Thank Vblakey
Management response:

First, we would like to start off by saying we are extremely sorry we did not exceed your expectations. Measurements have been taken to insure these issues are fixed. As you already know we are currently going through a multi-million dollar renovation to the entire hotel. Many changes are being made to insure our guests have the most comfortable stay...

Stokesdale, North Carolina
Reviewed 2 weeks ago

Great hotel clean rooms newly remodeled room large room. Friendly staff. Breakfast is too expensive. I would greatly recommend this establishment to anyone visiting the greater Florence area in the near future.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank benmA5162XA
Management response:

First we would like to thank you for your business with us at the Hilton Cincinnati Airport. We would also like to let you know we are so thankful for your review. We are so excited you enjoyed and liked our newly renovated rooms. We hope to see you again in the future, so you can enjoy the hotel after...

Charlotte, North Carolina
Reviewed 3 weeks ago

I've stayed at this hotel more than once and I've had an issue each time, but nothing that would cross them completely off my CVG list. The shuttle runs on a schedule, which could take a while to pick you up from the airport. They are currently doing renovations, which has one elevator shutdown (nothing to worry about for early...

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Helpful?
Thank je_jetsetter
Management response:

First we would like to thank you for your business with us at the Hilton Cincinnati Airport. We would also like to let you know we are so thankful for your review. We are so sorry you encountered issues with the elevator during your stay. We are currently working on getting all the issues taken care of with our new...

Grand Rapids, Michigan
Reviewed 3 weeks ago

Hotel is undergoing a needed face lift. It is not suitable at present for guests. My room was in the construction zone. Was told not to use the stairs which were blocked with construction material. No HVAC. No hot water at sink. Overall staff did not care or make amends.Stay away from this property at all costs - maybe your...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ken V
Management response:

First I would like to start of my saying I extremely sorry we did not exceed your expectations. Measurements have been taken to insure these issues were fixed. We hope you choose Hilton Cincinnati Airport next time you come to Cincinnati. I would also like to let you know we are going through a multi-million dollar renovation to the entire...

Elk Grove, California
Reviewed 3 weeks ago via mobile

Under construction for renovation. I am in one of the newly restored rooms. Still no heat as before, except I had to walk past construction debris to get to my room. Toilets clog easily. Has a funny bolt sticking out of the bathtub drain.

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Helpful?
Thank EdForsberg
Management response:

First I would like to start of my saying I extremely sorry we did not exceed your expectations. Measurements have been taken to insure these issues were fixed in the newly renovated rooms. We hope you choose Hilton Cincinnati Airport next time you come to Cincinnati. I would also like to let you know we are going through a multi-million...

Grand Cayman
Reviewed 3 weeks ago

New rooms are modern and comfortable. Front desk Staff great, personable and helpful. The price for a Hilton can't be best. Stayed in renovated room. They have it right. I will stay here on all of my visits.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Simone4us
Management response:

We would love to start off by thanking your for your business with us at the Hilton Cincinnati Airport. We also would like to thank you for taking the time write a review about our property. We are so excited you love our newly renovated rooms. We would also like to let you know we are going through a multi-million...

Reviewed 3 weeks ago via mobile

Everything was a bit dated and aged, but they are obviously aware since they are remodeling in a few weeks. It was a pleasant stay and the staff was great! We stayed for a week and enjoyed every moment.

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Helpful?
Thank John E
Management response:

We would love to start off by thanking your for your business with us at the Hilton Cincinnati Airport. We also would like to thank you for taking the time write a review about our property. We are so happy you enjoyed your week stay with us. We would also like to let you know we are going through a...

Denver, Colorado
Reviewed 3 weeks ago

I just posted a review about the abysmal O'Hare Hilton, and realized I forgot to review this disappointing airport property The proximity to the airport is ideal if traveling to/from Cincinnati (which I'm guessing is everyone), the lobby is attractive and has been remodeled recently... but the guest rooms are awful - undersized, older bathroom layout (tiled tub with a...

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Helpful?
Thank Dave5280
Management response:

First, we would like to start off by saying we extremely sorry we did not exceed your expectations during your stay with us. Measurements are currently being taken to upgrade our hotel. We are currently starting our multi-million dollar renovation to the entire hotel starting with our guest rooms. Many changes are being made to insure our guests have the...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Cincinnati Airport

Address: 7373 Turfway Road, Florence, KY 41042-1356
Region: United States > Kentucky > Florence
Price Range: $159 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Cincinnati Airport 3.5*
Number of rooms: 306
Reservation Options:
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Also Known As:
Hilton Cincinnati Airport Hotel Florence
Hilton Hotel Florence
Hilton Florence
Florence Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cincinnati Airport staff and other travellers.
3 questions
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Questions? Get answers from Hilton Cincinnati Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the hotel, the 90 called and they want there decor back and there beds”
 of 5 bubbles 864bonniep, 11 Dec 2016 | Read review
“If your Hilton profile says high floor away from the elevator be prepared for a long hike. But just pretend that you're in Las Vegas! ;)”
 of 5 bubbles ohiocoalminer, 15 Sep 2016 | Read review
“Entire hotel is near highway, not very quiet.”
 of 5 bubbles mama_kenyon, 20 Aug 2016 | Read review
“Wifi was very unreliable - it goes in and out...”
 of 5 bubbles PattiHunt, 10 Aug 2016 | Read review
“ask for non smoking section. co-workers got a room in smoking section and did not like it.”
 of 5 bubbles Chenza05, 27 Jun 2016 | Read review
5 of 5