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Room was clean, service was friendly. No continental breakfast but the restaurant offers a buffet for $9.99/person. The hotel was busy, but our room offered a quiet nights sleep. Room was a bit humid when we arrived and the A/C was touchy. Overall, I would...More
Florence is a favorite place of ours to stop when heading South from Michigan.
Tried this Holiday Inn and found it to be top quality.
Very impressive, modern lobby area. Friendly staff, easy check in, even late at night. Room was excellent, had all the...More
Response from Don C, General Manager at Holiday Inn FlorenceResponded 2 May 2017
Thank you so much for those words. We strive to keep our rooms looking great for your relaxation and we do not cut any corners when it comes to our food. Quality and service is what we give to make sure our guest stay has...More
We stayed here during the DCI Northern Kentucky show because hotels near Alexandria, KY were booked. We booked on Priceline and saved $40 over the IHG website rate.
Check-in was slow. Although there were two people at the front desk and two computers, one person...More
Response from IHGService, Guest Relations Manager at Holiday Inn FlorenceResponded 2 weeks ago
Thank you for your stay and for taking the time to share your experience with us. It is great to know that you were able to appreciate the condition of our room and our location. However, I was concerned to see that you...More
Fairly new Holiday Inn.. or at least recent renovation. Room was very nice... enjoyed the walkin shower. Staff seemed a bit over worked. The breakfast Buffett.. was a bit thin.... they were always short of change, and the "pantry" was terribly understocked. Shuttle service was...More
Not all, but most of the staff was unfriendly and acted as if you were a bother if you inquired about anything, no continental breakfast, the lobby coffee table was unattended with wrappers, trash, spilled coffee, etc. The pool was confined with little room to...More
Response from Don C, General Manager at Holiday Inn FlorenceResponded 30 June 2017
We do not provide a continental breakfast as we are a full service hotel. As far as being unfriendly, i will find out what is happening on that. We rarely have complaints on our employees. We cannot do anything about the size of our pool....More
US$158 - US$221 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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