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IHG Army Hotels Fort Campbell

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IHG Army Hotels Fort Campbell
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33 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Reviewed 1 week ago NEW

Our family checked in for a quick night en-route of home. Absolutely surprised by the indoor, outdoor pool. Even more impressed by the location near a major super shopping store so we could purchase our own groceries and not have to eat at a local diner. Pre-teens and teens loved and enjoyed all options ...code for parents als enjoyed the...

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Helpful?
Thank Medea B
Brook Park, Ohio
Reviewed 28 October 2016

Since my original review, I have been back several times. Our first visit we were changed from Turner to Richardson and I was less than pleased with being moved. In the last few months we stayed at the Turner guesthouse twice, and this past weekend we were back at Richardson. Turner is nice, recently renovated, and rooms are clean and...

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Thank momof3BrookPark_Ohio
Lanexa, Virginia
Reviewed 21 September 2016

I called to book this property and the booking agent, named January, was extremely kind and very professional. I have often had bad experiences when booking military lodging, and I make it a point to give positive feedback when I receive excellent service. Although I can't give any feedback at this time on the property itself, I did have a...

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Helpful?
Thank beliveinspire
Daphne
Reviewed 1 September 2016 via mobile

I see a lot of negative reviews on the place and wanted to set a few things straight.... Ok so it's an army hotel, it's not going to be The Taj Mahal, but I think the place suits my needs just fine. Where off post will you find a room with a kitchenette, stocked with dishes and cooking items, with...

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Helpful?
Thank Ravengale
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

Thank you very much in taking the time out to provide us with your feedback. We are excited about being able to offer other amenities as our renovation gets closer to it's completion date. Soon we will have a new fitness center, updated guest laundry and a hot breakfast bar. We will also add additional computers to our business center,...

Baumholder, Germany
Reviewed 26 August 2016

Disclaimer: I have to clarify, once again, that this review is only based on the Roy L Richardson location of the on post lodging. I have no experience with the Turner location, so for all I know, that part of the hotel might be fabulous. My husband and I have just PCS'ed to Fort Campbell. We were granted 10 days...

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Helpful?
Thank Danette M
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

Thank you for letting us know about the issues that you encountered during your stay with us at our Richardson Hotel. I apologize that's during your stay you experienced so many avoidable issues. We would like to let you know that our Turner Guest House is undergoing renovations. With the completion of this renovation we will be able to provide...

Fort Campbell, Kentucky
Reviewed 4 June 2016

This place is very close to everything you need when you are pcsing or Etsing I prefer Richardson Lodge which is still apart of the same group as it is down out of the way great for your family to stay as well

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Helpful?
Thank trudimcphee09
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

Thank you for taking the time to share your thoughts regarding your stay with us at IHG Army Hotels-Fort Campbell. We are glad to hear that you enjoyed your stay with us and that the location of Richardson Guest House was convenient and had all the amenities that you needed. We look forward to welcoming back next time that you...

Madison, Alabama
Reviewed 26 May 2016 via mobile

15-26 May 2016, I was a guest in room 4110 at the hotel on post near gate one. The staff was professional and friendly, no issues whatsoever. The hotel however, well it's a bit worn. My bathroom looked like a DIY failure with both chipped paint and spackle on the walls in places. I was extremely pleased with the comfort...

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Helpful?
Thank kkibby43
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

Dear Valued Guest, Thank you for your much appreciated feedback and business. We truly apologize for any issues you had during your stay. We value all of our guests feedback and always try to provide the best guest experience as possible. We have completed a thorough inspection of the room, and our pest control company that provides our regular monthly...

Reviewed 27 April 2016

Once again the military takes care of their own. This hotel met that satisfactory rating of a military guest lodging facility. They were in the midst of remodeling and half of the units were unavailable, but we booked three rooms as walkins. The elevator was out of operation in this two story facility. Nevertheless we were completely satisfied with our...

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Thank Proyrd
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

Thank you for taking the time to share your recent experience here at IHG Army Hotels-Fort Campbell. We are so glad that you enjoyed your stay. We are excited about our renovations and all of the new amenities that we will be able to offer our guests. We are currently working on getting our elevator repaired, and expect that we...

Fort Campbell, Kentucky
Reviewed 21 April 2016

We were at Fort Campbell explore future housing options. We decided to stay at the IHG property on base. The staff was great with getting us checked in and providing the information we needed in order to find our way around. We had a room the was very large which provide plenty of space for this longer stay. Our only...

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Thank vince b
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

Thank you for taking the time to tell us about your recent stay with us at IHG-Army Hotels Fort Campbell. We are so glad that you enjoyed your stay and our staff. It is good to hear that our customer service stood out. As you know we are currently undergoing renovations and will have completely renovated rooms, including the furnishings....

Brook Park, Ohio
Reviewed 18 April 2016

This is the third "on post" IHG property we have stayed at in the last few months, and this was not very good. It started when I checked my reservation on my phone when we were near the destination, and found that it had been changed. (without my knowledge) Not only was it changed to a different room type, but...

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1Thank momof3BrookPark_Ohio
Kimbr82, General Manager at IHG Army Hotels Fort Campbell, responded to this review

Thank you for taking the time to let us know about the recent issues that you experienced during your stay with us. We apologize that you had issues with your reservation and understand how frustrating that must have been. We are currently undergoing renovations, and recently experienced some unforeseen issues with that process that forced us to have to move...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service

Additional Information about IHG Army Hotels Fort Campbell

Address: 82 Texas Ave, ** Military / DoD only **, Fort Campbell, KY 42223-5118
Region: United States > Kentucky > Fort Campbell
Number of rooms: 200
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Questions & Answers

Questions? Get answers from IHG Army Hotels Fort Campbell staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose Turner!”
 of 5 bubbles momof3BrookPark_Ohio, 28 Oct 2016 | Read review
“Attempt to stay in rooms not facing the woodline, perhaps will help prevent insect issues.”
 of 5 bubbles 684danettem, 26 Aug 2016 | Read review
“I don't think there are any good rooms in the Roy L. Richardson Army Lodging facility.”
 of 5 bubbles Romadfox, 26 Jun 2014 | Read review
“If you our Retired or active,this is the place to stay at the Ft. Campbell area......”
 of 5 bubbles oda5432000, 3 Jun 2014 | Read review
“None. The rooms are all acceptable.”
 of 5 bubbles SV_Traveler, 15 Sep 2012 | Read review
5 of 5