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Hubby and daughter checked in while I stayed with the car. Check-in was easy enough. We got to our room, planning to stay two nights, and my daughter and I unloaded the cart while Hubby went to park in the parking garage. I saw that...More
Response from Carol J, General Manager at Capital Plaza HotelResponded 5 days ago
Thank you for feedback on your recent stay. I am not very happy to hear how someone on my desk spoke to you in regards to the request on a room upgrade. We certainly do have a variety of rooms with and without refrigerators and...More
My extended family came to Frankfort for a wedding, which made it necessary for us to book three rooms in the Capitol Plaza Hotel. I'd read many reviews and seen a few YouTube videos which made me very concerned with what to expect from the...More
Thank D C C
Response from Carol J, General Manager at Capital Plaza HotelResponded 1 week ago
Thank you for the feedback on your recent stay. I am so glad that you had a wonderful experience and that the staff provided you great service. Terry Monie is one of the best customer service managers in the business and we are very happy...More
After a number of visits to Frankfort I have finally found my place to stay. Wonderful staff and the location to everything in Frankfort was great. This will be the place I stay from now on. Nice pool and they have events for the guest...More
Response from Carol J, General Manager at Capital Plaza HotelResponded 2 weeks ago
Thank you for the feedback on your recent stay. I am so happy you want to make our hotel "your place to stay" in Frankfort! Certainly appreciate the wonderful comments about the hotel and the staff. I will share your letter with them to let...More
The hotel is old, but has comfortable beds and an amazing staff that was friendly and went above and beyond to make our stay comfortable. I must say that Leanne at the front desk was incredible! I have not experienced her level of customer service...More
My wife and I got married last week at Buffalo Trace and almost a year ago booked our block of rooms at the Capital Plaza because of its proximity to downtown area, the distillery and the complimentary shuttle service. Sounds great, right.... Problem was from...More
US$110 - US$134 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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