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All reviewsthe breakfast areafront deskmammoth cavethe hotel staffrecommend this hotelfamily reunionnice visitthe staff was super friendlywould highly recommend staying heretaking carewell taken carenice breakfastsafe areastayed here for two nightshis faceexercise roombiscuits and gravy
Everything was fabulous, the room was beautiful, Sandi was so kind and welcoming, and Andy the front desk audit was so funny and a great conversationalist, I look forward to coming back! Wouldn't be as great without amazing people like Sandi and Andrew! 💜❤️💜❤️💜
Thank Brooklyn D
Response from Russell Y, Front Office Manager at Holiday Inn Express & SuitesResponded 3 days ago
Thank you for staying with us! We are thrilled to hear that you had a fantastic stay with us finding everything fabulous. We look forward to your next visit with us!!
Family reunion held at this property. Facilities were in excellent shape, staff was very helpful. Rooms are large. Breakfast included. Close to many restaurants and stores.
Reasonable prices, good value.
Response from Russell Y, Front Office Manager at Holiday Inn Express & SuitesResponded 5 days ago
We appreciate you and your family having your reunion at our hotel! We are thrilled to hear you had such a great stay with us finding our hotel in excellent shape and our staff helpful. We hope you come stay with us again!
We were KICKED out of the hotel for having a Support dog with us and told we would not be refunded our money for the night. We are Platinum members with IHG and had pre-payed For 3 nights. We were told that Emotional support dogs...More
Thank Wendy T
Response from Russell Y, Front Office Manager at Holiday Inn Express & SuitesResponded 3 weeks ago
We certainly apologize for your frustration; we gladly accept service animals that are considered such under the Americans with Disabilities Act (ADA). Unfortunately, emotional support animals, as was the case in your situation, are not covered by the ADA. Also, we have double-checked our TripAdvisor...More
Great place to stay! Geneva & Andy at the front desk were the friendliest most helpful people! Rooms were nice size & clean. The pool was nice sized & the exercise room was great! We would definitely come back again.
Response from Russell Y, Front Office Manager at Holiday Inn Express & SuitesResponded 4 weeks ago
Thank you for staying with us! We are thrilled to hear that you had an excellent stay finding the hotel clean and our staff friendly and helpful. We hope you come stay with us again!
OK - nice hotel (but high price compared to other HI hotels) and things were fine except when it came time to watch TV. The card that explained what the TV stations were did not match reality. I had to watch the online guide (v...More
1 Thank CincyTech
Response from Russell Y, Front Office Manager at Holiday Inn Express & SuitesResponded June 12, 2018
Thank you for staying with us! We are happy to hear that overall you had a great stay while here, however, we do apologize for your inconvenience with the TV Guide listings not matching. Our cable provider was updating its listings but did not make...More