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DoubleTree by Hilton Cincinnati Airport Hotel

Expedia.comUS$200*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Cincinnati Airport Hotel
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688 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Cincinnati Airport Hotel
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Showing 681: English reviews
Memphis, Tennessee
Reviewed 1 March 2016 via mobile

Me and my family ended up at Doubletree due to weather and plans being changed we arrived very early before check in Dave the shuttle driver was very helpful and got us very quick when we arrived Ashley made us very welcome and helped make us feel at "home" from nice warm cookies and just welcoming us as if she...

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Helpful?
Thank papaws96
CincinnatiManager, General Manager at DoubleTree by Hilton Cincinnati Airport Hotel, responded to this review

Thank you for your detailed and kind review! I have celebrated your review with both Ashley and Dave. Thank you for calling them out by name! I am excited to hear you look forward to your next stay with us. We look forward to serving you again! Safe Travels! Ryan M. General Manager

San Diego, California
Reviewed 28 February 2016

This Doubletree hotel is one of the best Hilton hotels in the country. It sets the standard not only for Doubletree, but for Hilton as well. The staff is probably the best I've ever encountered. They are professional, personal, caring and courteous. The restaurant is excellent. Conveniently located at the airport with rental car agencies right across the street. It...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tom G
CincinnatiManager, General Manager at DoubleTree by Hilton Cincinnati Airport Hotel, responded to this review

Tom, Wow. Thank you for your glowing compliments of us being "one of the best Hilton hotels in the country" and "setting the standard for DoubleTree." We are humbled to hear you felt our staff is probably the best you have ever encountered. I have celebrated your review with our entire team. Again, thank you so much and we hope...

Vero Beach, United States
Reviewed 24 February 2016

One of the best experience ever. Located right at the airport, the drive is less than 5 minutes, either way. Met promptly & greeted warmly by the desk CSR, who was genuinely concerned and was able to accommodate my need for a quiet room, due to being a very light sleeper. There was a small problem with the room, that...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Robert K
CincinnatiManager, General Manager at DoubleTree by Hilton Cincinnati Airport Hotel, responded to this review

Robert, Than you for the kind and detailed review! I'm always thrilled to read when a guest gave us the opportunity to make something right while they are here and our team delivered. I'm also excited to read you have stayed with us more than once. I truly appreciate your feedback and loyalty. Safe Travels, Ryan M. General Manager

Buford
Reviewed 23 February 2016

The lobby was beautiful. But, our room was not the cleanest. This hotel is very close to the airport which is the only plus. The room was not the normal standard of Double Tree that I'm accustomed to.

Review collected in partnership with DoubleTree by Hilton
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Thank natew229
CincinnatiManager, General Manager at DoubleTree by Hilton Cincinnati Airport Hotel, responded to this review

Nate, Thank you for your review. I am so sorry to read our room cleanliness did not meet your standard. We score high marks in cleanliness so I am disappointed you didn't get to experience that. Please reach out to me directly so I can hear more detail about what you encountered and so I can have the opportunity to...

Huber Heights, United States
Reviewed 23 February 2016

Wanted a close hotel with a decent bed to the Cincinnati airport. This hotel delivered both. The hotel parking lot to the airport parking was a 30 second drive literally. Bed was comfortable also which seems to get more important as I age not being 53.

Review collected in partnership with DoubleTree by Hilton
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Thank Ronald A
CincinnatiManager, General Manager at DoubleTree by Hilton Cincinnati Airport Hotel, responded to this review

Ronald, Thank you for your kind review. You are correct, we are the closest hotel to the CVG airport, just a quick complimentary shuttle ride away. I am happy you enjoyed our new beds. We are getting great feedback on them! Safe Travels, Ryan M. General Manager

Marietta, Georgia
Reviewed 21 February 2016

An extremely restful stay that has ultimate convenience for CVG patrons. Room decor is contemporary and recently updated. My king was roomy, with a comfortable bed and a equally comfortable sofa and easy chair. Bathroom, while on the smaller side (still ample) featured attractive wall paper and had a lovely white tiled floor. Glass enclosed shower was lined with appealing...

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Thank hdporter
CincinnatiManager, General Manager at DoubleTree by Hilton Cincinnati Airport Hotel, responded to this review

Thank you for the complimentary review. I am so pleased to hear you enjoyed all aspects of your stay, including our brand new beds! We look forward to serving you again. Safe Travels, Ryan M. General Manager

Seattle, United States
Reviewed 11 February 2016

Motel has no in room amenities, no complimentary experiencce and accounts people are quite rude when questioned about charges. Motel precharged my cred it card for amounts no incurred, when I questioned this the accounts person was rude and unhelpful. There was no complimentary breakfast. You had to buy something if you wanted to eat. In all my travelling (pilot)...

Review collected in partnership with DoubleTree by Hilton
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Thank Shawn C
CincinnatiManager, General Manager at DoubleTree by Hilton Cincinnati Airport Hotel, responded to this review

Shawn, I'm so disappointed to read your review. We are a full service hotel, not a motel, and the items you referenced (free breakfast, microwave, fridge, etc.) are not a standard in most full service hotels. Our Hampton Inn Hotels in the Hilton portfolio do include a complimentary breakfast if that is important to you. We also offer microwaves and...

Lexington, Kentucky
Reviewed 8 February 2016

We stayed here for one night while visiting family. I have read that the hotel has been updated, but it really has an early 90s vibe. The staff member at check in wasn't very friendly. The hotel wasn't as clean as I would like. A dirty wine glass met us at the room door when we got there, and stayed...

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Thank Wombat21
CincinnatiManager, General Manager at DoubleTree by Hilton Cincinnati Airport Hotel, responded to this review

Wombat, Thanks for the review. I am so bummed to hear that you didn't get to experience us at our best. I'm not sure where you read the hotel has been updated. It has been a few years since our last update but I do disagree with your comment about the "90s vibe." We get a lot of great comments...

Florence, United States
Reviewed 8 February 2016

DoubleTree is usually a good place to stay but this hotel is in dire need of updating. There is an unpleasant odor throughout the entire facility with old and worn out accommodations. I would not recommend staying at the Cincinnati airport Doubletree. The service is great and I feel bad that the pleasant and hard-working staff should have to work...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lee D
CincinnatiManager, General Manager at DoubleTree by Hilton Cincinnati Airport Hotel, responded to this review

Lee, Thank you for your review and your kind words about our staff. That is truly appreciated. I am so sorry that you did not find our hotel to physically be up to your standard. I stand behind our accommodations and our guest rooms. We have brand new beds as of this summer and our team is meticulous about maintaining...

Saginaw, MI, United States
Reviewed 25 January 2016

Room was clean. I was there a week and they only replaced the water in the room once. Food and drinks were over priced. I would stay there again because of location but not eat there. Only coffee was available vs a sit down breakfast.

Review collected in partnership with DoubleTree by Hilton
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Thank Howard M
CincinnatiManager, General Manager at DoubleTree by Hilton Cincinnati Airport Hotel, responded to this review

Howard, Thank you for your review and your compliments about the room cleanliness. I am sorry to hear you felt our food and drinks were overpriced. I am confused by your comment of "only coffee was available vs a sit down breakfast." We offer a full breakfast menu that just two reviews below yours received glowing remarks. We also offer...

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04/06/2017 05/06/2017
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Near DoubleTree by Hilton Cincinnati Airport Hotel

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service

Additional Information about DoubleTree by Hilton Cincinnati Airport Hotel

Address: 2826 Terminal Dr, Hebron, KY 41048-9806
Region: United States > Kentucky > Hebron
Price Range: $177 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Cincinnati Airport Hotel 3.5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Sheraton Hebron
Hebron Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Cincinnati Airport Hotel staff and other travellers.
5 questions
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23 days ago
Cincinnati, Ohio
Cincinnati, Ohio
Fort Thomas, Kentucky, United States

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Questions? Get answers from DoubleTree by Hilton Cincinnati Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from road traffic”
Charis2009, 19 Jan 2017 | Read review
“Any room is great.”
Y8217RZcharlesw, 12 Nov 2016 | Read review
“choose a room at a different hotel”
momof1gr8girl, 13 Oct 2016 | Read review
“all rooms are very convenient to the elevator.”
187diannee, 21 Sep 2016 | Read review
“To choose a good room - I would select another hotel.”
gatorgolf24, 25 Jul 2016 | Read review
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