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I stayed here for one night, and had a really good experience! The staff was really great, especially Angela who checked me in! My room was really nice, and I could tell they had just updated it. Everything was clean, and the breakfast was good!...More
Had nothing but a great experience at this hotel. Staff was incredibly friendly. Breakfast was delicious and filling. They always had cucumber and lemon water available, as well as cookies in the afternoon. I felt like I was at home.
Rooms were great, clean, and...More
Stayed 3 nights - overall a great stay. The positives: the women working the front desk were very friendly, very helpful and always smiling (well, most of the time). The breakfast was always hot and kept stocked so you were not disappointed about not getting...More
We had a pretty good stay here two years ago & thought we'd try this location again. The check-in this time was very unorganized...we had one free night and one regular night, and were advised that due to "IHG Policy" we would have to check...More
2 Thank Gizmo311
Response from IHGService, Guest Relations Manager at Holiday Inn Express LouisvilleResponded 1 July 2017
I appreciate you for choosing to stay with us again and going out of your way to share your thoughts. I'm very sorry to learn though that your stay wasn't as flawless as we have wanted it to be because of an issue...More
I have stayed in a lot of Holiday Inn Express hotels and this one was in the bottom half. The hotel has a tired feel to it and perhaps that is why it is undergoing renovation.
Our check-in process went very smoothly except that my...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express LouisvilleResponded 17 June 2017
We appreciate you for sharing your review about your recent stay.
We are very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. I apologize for any inconvenience you might have experienced. Please...More
US$125 - US$204 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Louisville Hotel Jeffersontown ,