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We had a pretty good stay here two years ago & thought we'd try this location again. The check-in this time was very unorganized...we had one free night and one regular night, and were advised that due to "IHG Policy" we would have to check...More
family function at this motel was excellent due to the staff at the facility, they were very kind, compassionate and accommodating. I could not of picked a better place, family stated rooms were excellent, food was great and most of all they praised the staff...More
I have stayed in a lot of Holiday Inn Express hotels and this one was in the bottom half. The hotel has a tired feel to it and perhaps that is why it is undergoing renovation.
Our check-in process went very smoothly except that my...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express LouisvilleResponded 5 days ago
We appreciate you for sharing your review about your recent stay.
We are very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. I apologize for any inconvenience you might have experienced. Please...More
This HIE could be nicer than it is, although it does appear to be getting some updates. The rooms are clean with comfortable beds & pillows & there's a mini-fridge & microwave. There is also an indoor pool. The breakfast was average but some of...More
1 Thank rannydef
Response from IHGService, Guest Relations Manager at Holiday Inn Express LouisvilleResponded 26 April 2017
Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our rooms and we certainly appreciate your nice feedback on our beds and pillows. On the other hand, we would...More
This has been my go to hotel while in Louisville on Business for the last 4-5 year. The quality of the hotel has been declining, and they now it, that is why they are remodeling. HOWEVER, If I knew they were still remodeling I would...More
Response from Angelia Gill T, Guest Relations Manager at Holiday Inn Express LouisvilleResponded 7 March 2017
Thank you for taking the time to post a review on your stay with us at our hotel. Your feedback is extremely valuable to us. We are sorry to hear that we did not met or exceeded your expectations . We hope to get the...More
US$126 - US$213 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Louisville Hotel Jeffersontown ,