We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Quality Inn of Louisville East

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Quality Inn of Louisville East
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

102 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 100: English reviews
Fort Worth, Texas
Reviewed 6 days ago NEWvia mobile

I stayed 2 nights earlier this month, and immediately regretted it. The room seemed old and musty. It looked clean but didn't smell very nice. The furniture is old and in need of updating. The front desk staff was very nice, seemed overwhelmed but were nice. Not the quality I prefer nor the cleanliness I require.

 Report
Helpful?
Thank spawithlisab
Management response:

Dear Guest, Thank for taking the time to tell us about your experience. I apologize that we didn't meet to your expectation. We have shared your review with our team and taken necessary action to reslove this for future guests. We’ll do better for you next time. I hope you’ll focus on the many good things about our hotel and...

Louisville, Kentucky
Reviewed 2 weeks ago

We stayed two nights here it is a nice place. We loved that we could just open our door and be at the pool. The breakfast was great, I loved that they had scrambled eggs and waffles. They give you plenty of pillows and the beds were comfortable.

 Report
Helpful?
Thank hibbs74
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers along with the best value in the area. When you’re in the area again, I hope you will choose to stay with us again. We do...

Reviewed 3 weeks ago via mobile

We got a one bedroom king size bed with jacuzzi and was very surprised at the size of the room! Very spacious for the price. Will definitely go back.....very accommodating for our trip to Mammoth Cave.

 Report
Helpful?
Thank Missy L
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to...

Tennessee
Reviewed 26 December 2016

I wasn't expecting much when I was booked into the Quality Inn Louisville East from a major online booking website. But the hotel met and in some cases exceeded my expectations. Check in was efficient and quick with a very pleasant staff member greeting me upon arrival. I requested a room on the 3rd floor and she was happy to...

 Report
Helpful?
Thank Edwina J
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thank you so much for your detailed review. I’m so pleased that you found us Clean and comfortable place to stay. We have shared your comment on Breakfast and fitness center. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a pleasant stay. We look forward...

Tucson
Reviewed 15 November 2016

Was here four nights for a business meeting and found this Quality Inn low in quality. The staff seemed annoyed to be working there. The room I was in was off the pool and should be avoided if you are not looking for easy access to the pool. Had a dehumidifier which was required if you didn't want to sleep...

 Report
Helpful?
Thank tbrown6220
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your comments. I apologize that we didn't match to your expectation. We have shared your reviews with management and requested to take necessary action. We’ll do better for you next time. I hope you’ll focus on the many good things about our hotel and choose to stay with us frequently in the future. Sincerely, Hotel Manager

Phoenix, Arizona
Reviewed 15 November 2016

Staff that don't know what they are doing (I don't know how to take a credit card but if you'll come back to the desk at 11 pm, the girl who comes on then can help you); rooms with windows and doors that open to the pool area are horribly humid since the a/c/heater unit draws air from the enclosed...

 Report
Helpful?
1Thank Airplaneplant
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for commenting. I apologize that you were here when the property was not at its best. We’re involved in efforts to further clean and improve it. Maintenance staff was informed to check the door knobs, Dehumidifier. I also hope you’ll choose us again in the area. Sincerely, Hotel Manager

Campbellsville, Kentucky
Reviewed 12 November 2016

We were in town for a conference and chose this hotel because it was a choice hotel that was close. When we arrived to check in we had to wait in line for 40 minutes because there was a large group in front of us that had booked a block of rooms a couple of months ago, but upon their...

 Report
Helpful?
1Thank pwm1031
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for taking time to comment. Your comments help us improve. I'm terribly sorry you had a bad experience with us. Your experience isn't an indication of how we usually do business, and I regret that we didn't do better for you. You deserve an experience that meets your needs and exceeds your expectations, and we'll work to...

Reviewed 6 November 2016 via mobile

My husband and I stayed here and when we checked in and went to our room the key cards wouldn't work, went back to the desk, the girl reprogrammed them and then they still didn't work. So after 2 trys, she upgraded us to a king suite at no extra charge. It was a very nice suite with a jetted...

 Report
Helpful?
Thank Janette P
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel...

Gainesville, FL
Reviewed 8 October 2016

Lack of follow through or care of hotel rules. After 5 weeks of hotel stays, working, funerals and moving, I used my large bank of Choice Privilege points to book 2 nights in the jacuzzi suite to relax after finally moving into our new place. Second night in all I'm hearing is what seems to be a heard of elephants...

 Report
Helpful?
Thank mxdmsgs
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Valued Guest, Thanks for your stay at the Quality Inn, Louisville and the review. We shall definitely check and take strict action on the hotel staff.Our apologies for the inconveniences during your stay howsoever. We won’t justify, but shall investigate on this and take necessary actions.Guest reviews always help us to improve and we take them seriously. Please reconsider...

Reviewed 25 September 2016 via mobile

I usually stay at quality because they are such a great chain. This was a great room, even had a ceiling fan!! Friendly staff. Breakfast could have some improvements it wasn't bad just not the best quality. If you want there is a Cracker Barrel next door. The room was clean and comfortable

 Report
Helpful?
Thank Carol C
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your kind words about our staff, and our Hotel. Nothing is more important to us than the guest experience, and we’re pleased to be able to satisfy you so well. I hope you will have the opportunity to stay with us frequently in the coming months and years. Sincerely, Hotel Manager

53 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (22)
Viewed
Hotel & Grounds (1)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Room/Suite (4)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (2)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (5)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Jeffersontown
East Louisville
Wingate by Wyndham Louisville East
Show Prices
Show Prices
Show Prices
East Louisville
Homewood Suites Louisville East
Comfort Suites East
#4 of 9 in Jeffersontown
94 reviews
East Louisville
BEST WESTERN Louisville East
BEST WESTERN Louisville East
#45 of 95 in Louisville
426 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn® hotel in Louisville, KY near Oxmoor Center, Mall St. Matthews and Churchill Downs gives you more value for your hard-earned money. Our Louisville hotel makes it easy to explore such nearby points of interest as the Simpsonville Outlet Mall, Ford Company Plant, Mid America Sports Center and: Louisville Slugger Museum & Factory Kentucky Derby Museum Louisville Zoo Kentucky Kingdom and Hurricane Bay Louisville International Airport Business travelers appreciate our 50-person meeting room and our business center, which offers copy and fax services. Our Value Qs and additional amenities will make you feel like you've found a bargain. They include: Free hot breakfast Free WiFi Fitness center Free weekday newspaper Indoor heated pool From premium bedding and a refreshing shower to hot breakfast and friendly service, it all adds up to real value for you. We invite you to relax in your guest room, which features a flat-screen TV, microwave, coffee maker, desk, hair dryer, refrigerator, iron and ironing board. Get your money's worth at the Quality Inn. Louisville hotels like ours help you relax and focus on the experiences you came for. Book now! ... more   less 

Additional Information about Quality Inn of Louisville East

Address: 1301 Kentucky Mills Drive, Jeffersontown, KY 40299 (Formerly Jameson Inn of Louisville East)
Region: United States > Kentucky > Jeffersontown
Price Range: $109 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn of Louisville East 2.5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Expedia, Choice Hotels, Priceline, Travelocity and Hotels.com so you can book your Quality Inn of Louisville East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jameson Inn Of Louisville East Hotel Jeffersontown
Jameson Inn Louisville East
Jameson Inn Louisville Ky
Louisville Jameson Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Quality Inn of Louisville East staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Quality Inn of Louisville East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that opens to the pool they are nice.”
 of 5 bubbles hibbs74, 3 Feb 2017 | Read review
“Avoid rooms with doors to pool.”
 of 5 bubbles tbrown6220, 15 Nov 2016 | Read review
“First floor rooms have a door straight to the outside parking lot and a door to the inside hall.”
 of 5 bubbles pwm1031, 12 Nov 2016 | Read review
“1st floor entrance is great go straight outside to your automobile or inside door leads out to the corridor inside the hotel.”
 of 5 bubbles UMedad, 19 Sep 2016 | Read review
“Stay on one of upper floors. You might have a cleaner, more se use room.”
 of 5 bubbles carriee2013, 15 Jul 2016 | Read review
5 of 5