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Hilton Garden Inn Louisville East

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Hilton Garden Inn Louisville East
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393 Reviews from our TripAdvisor Community

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Showing 389: English reviews
1 review
Reviewed 2 days ago NEW

City has lots to offer , room was clean and lobby nice - bed comfort terrible. We all left with aching bodies. my husband is convinced that since we used points for room that we got the worse beds, i don't think so but the beds were terrible.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank sjak S
Louisville, Ky, United States
Reviewed 3 days ago NEW

Outdated rude staff. There are many better hotels in the area. Checked in as a Hilton Honors Gold member received none of my benefits nor was I told about them. Just the fact the women said I am sure you already know your benefits?

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank kenkJ4285IT
Kentucky
Level Contributor
6 reviews
3 hotel reviews
Reviewed 5 days ago NEW

We enjoyed our 1-night stay. The room was clean & the bed was very comfortable. We did not have breakfast but loved having the coffee in the room. Especially liked the great check-in by Jenny. Would certainly stay again.

Helpful?
Thank Mari619
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Thank you so much for your comments! We are so glad you enjoyed your stay. We will pass on your compliment to Jenny. We hope to see you again soon. More 

2 reviews
Reviewed 6 days ago NEW

This hotel was luxurious to stay in. Also the food was fantastic, especially the wonderful breakfast. I was able to order an omelet and also go to the breakfast bar. The service was also great. There was an offer to use a local fitness place.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank B2008ZOlindaf
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

We appreciate you taking the time to give your feedback here on TripAdvisor. I'm glad that you enjoyed your stay with us and you were able to check out our bar and restaurant area. We hope that you will stay with us again soon! You Can Count on Us! More 

Cleveland, Ohio
Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago

This is a large hotel with the usual clean efficient rooms and pleasant staff. Two minor observations. Washbasin stopper was missing its control rod. Housekeeping should have reported it. Breakfast area is inadequate for the size of the hotel. We would stay there again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Adrian W
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Thank you so much for your kind review here on TripAdvisor. We are so happy that you enjoyed your stay with us! I apologize the sink stopper was not working correctly but we did get that fixed right away after you checked out. Thank you for staying with us and we look forward to your next visit! More 

Little Rock, Arkansas
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago via mobile

We picked this location from some quick reviews of the area. Proved to be a good choice. We were visiting Louisville to tour the city and visited everything from downtown sites to Churchill Downs to Jim Beam distillery south of town to the outlet mall. All were easy to reach from this hotel. The hotel is clean and very typical... More 

Helpful?
Thank jackb706
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Thank you so much for your kind review here on TripAdvisor. We are so happy that you enjoyed your stay with us! Our staff works very hard to provide great service for every guest, every time. Thank you for staying with us and we look forward to your next visit! More 

Denver, Colorado
Level Contributor
110 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 1 week ago

I chose this hotel for the proximity to family, the rate of $94/king and I am generally loyal to Hilton. This is a typical HGI, but only three stories. The room was clean and in good condition overall. I like HGI because the rooms include a microwave and mini fridge and a one cup Keurig coffee maker. I also like... More 

Helpful?
Thank globetraipser
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Thank you so much for your kind review here on TripAdvisor. We are so happy that you enjoyed your stay with us! We just replaced all our king mattresses in October, so I am pleased to hear you enjoyed it. Our staff works very hard to provide great service for every guest, every time. Thank you for staying with us... More 

knoxville, United States
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

My daughter and I were traveling for a volleyball college visit. We needed a place to stay to break up the drive and this was an excellent location. The room was very nice and clean and the breakfast the next morning was just what we needed to get the day off to a great start.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mike M
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Thank you so much for your kind review here on TripAdvisor. We are so happy that you enjoyed your stay with us! Our staff works very hard to provide great service for every guest, every time. Thank you for staying with us and we look forward to your next visit! More 

London, Kentucky
2 reviews
Reviewed 1 week ago

Very nice hotel, they care about you. Clean, customer focused and the food was good. This is a quality pick in Louisville, and I have stayed at a number of hotels in Louisville. This one is a quality pick for the Louisville metro area and the east end. The noise level was something I did not notice during my stay.... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Phil M
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

We appreciate you taking the time to give your feedback here on TripAdvisor. I'm glad that you enjoyed your stay with us and you were able to check out our bar and restaurant area. We hope that you will stay with us again soon! You Can Count on Us! More 

Orland Park, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

This was our 2nd stay here & it will not be our last. The staff is friendly & helpful. The rooms are clean & comfortable. We always enjoy the breakfast with hot food to order and cold food. they have great pastries.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pamela T
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Thank you so much for your kind review here on TripAdvisor. We are so happy that you enjoyed your stay with us! Our staff works very hard to provide great service for every guest, every time. Thank you for staying with us and we look forward to your next visit! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Louisville East

Address: 1530 Alliant Avenue, Jeffersontown, KY 40299
Region: United States > Kentucky > Jeffersontown
Price Range: $136 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville East 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Louisville East Hotel Jeffersontown
Hilton Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Louisville East staff and other travellers.
1 question
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Questions? Get answers from Hilton Garden Inn Louisville East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from noisy ice machines.”
 of 5 bubbles SharpShoey, 12 Oct 2016 | Read review
“All are excellent.”
 of 5 bubbles alvis-f, 4 Sep 2016 | Read review
“We stayed on the ground floor and had a small laundry facility right down the hall!”
 of 5 bubbles erinb138, 27 Jul 2016 | Read review
“They told us the rooms looking out over the parking lot were the quiet side. Our room was very quiet and peaceful.”
 of 5 bubbles daneM5419KM, 5 Jul 2016 | Read review
“Ask for room away from elevators and ice machines.”
 of 5 bubbles SharpShoey, 7 Jun 2016 | Read review
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