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Hilton Garden Inn Louisville East

Booking.comUS$119*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Louisville East
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433 Reviews from our TripAdvisor Community

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Showing 429: English reviews
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Charlotte, North Carolina
Reviewed 2 days ago NEW

I'll check and experience wasn't great. All of us have the same Hilton honors status yet so I'm working up a bottle water and others were just ignored. When asked about it, the response was "it's their status". When we said we had the same status, we receive no response, just a look. Also in my room, there was no...

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Helpful?
Thank Chip A
Bowling Green, Kentucky
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Great place to stay for the Kentucky Oaks/Derby weekend. The rates were a little high but not out of line with anyone else in the Louisville area. The location is awesome, right off of the interstate and near everything that you could possibly need. The staff was amazing; very professional and friendly. Breakfast was top notch and the Derby reception...

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Thank David C
About Hotel's Favourite Review
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Thank you so much for your kind review here on TripAdvisor. We are so happy that you enjoyed your stay with us! Our staff works very hard to provide great service for every guest, every time. Thank you for staying with us and we look forward to your next visit!

Charleston, West Virginia
Reviewed 1 week ago

Really nice, beautiful hotel. Very clean and very polite staff. The beds were just too uncomfortable. My cousins and I stayed, but none of us were able to sleep well. We were only there one night though.

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Thank Kaitlyn S
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Dear Kaitlyn- Thank you for the kind words regarding our hotel and staff! We appreciate you staying with us. I am so sorry you had an issue with the beds in your room. We are working to replace all the mattresses in the hotel. We have new mattresses in all of our King rooms and should have the doubles replaced...

Louisville, United States
Reviewed 2 weeks ago

Staff were friendly...especially breakfast crew! Billing was different than my expectations and very expensive for the area. I am working to find other solutions in the area. However, staff has always been friendly to me.

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Thank Lamont M
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Hi Lamont M! Thank you for the great compliments on our team! I am sorry you weren't happy with your rate. We are happy to take a look and see if an error was made. Feel free to reach out to our front desk, our general manager, Jennifer or me with any questions. Thank you for your stay!

Bethlehem, Pennsylvania
Reviewed 3 weeks ago via mobile

We were there for Derby weekend. The staff there could not be any more sweet or accommodating if they tried! Breakfast each morning and the Derby reception on Friday night was terrific. I didn't pass by a single employee without them asking me how I was...and I truly felt like they cared about the answer. The lobby is very nice....

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Thank JessClaire76
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Thank you so much for your kind review here on TripAdvisor. We are so happy that you enjoyed your stay with us! Our staff works very hard to provide great service for every guest, every time. Our rooms are due for a refresh and we are getting closer to when that will happen. We don't have any specific dates yet,...

Reviewed 3 weeks ago

I stay at a Hilton about four weeks back and the staff was nothing like the staff at this location. My stay here and dealings with the staff was extremely exceptional. I was pleased with how they treated my guest and how the cleanliness of our accommodations. I would definitely recommend this one over the other I stayed at in...

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Thank I4205AYjosephg
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Thank you so much for your kind review here on TripAdvisor. We are so happy that you enjoyed your stay with us! Our staff works very hard to provide great service for every guest, every time. Thank you for staying with us and we look forward to your next visit!

Cordova, Tennessee
Reviewed 3 weeks ago

this hotel is on east side of town and a little way away from most attractions but for me it was close to customer I had to visit next morning so it worked. Probably 15 minutes from downtown so not bad. Hotel was clean. Everyone friendly. The breakfast was very good. Depending on your need or location this hotel was...

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Thank JPSandraTN
Bowling Green
Reviewed 3 weeks ago via mobile

This area is located perfectly between two soccer locations that my daughter happen to be playing in one day. The hotel could not have been more accommodating not only in location but in personnel. They were extremely friendly and did their best to make our short stay as relaxing as possible. Greatly appreciated the late check-out since we were unable...

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Thank OTSB
Virginia Beach, Virginia
Reviewed 4 weeks ago

Nice location outside from the city. Customer service was superior and I was placed to a quieter part of the hotel when noisy guests were becoming disturbing. Close to the zoo and other places of interest for vacationers.

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Thank TravelRDNo
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

We appreciate you taking the time to give your feedback here on TripAdvisor. I'm glad that you enjoyed your stay with us and we were able to get you moved to a quiet room away from the guests making the disturbance. We hope that you will stay with us again soon! You Can Count on Us!

Lexington, Kentucky
Reviewed 15 April 2017

You can always count on the Hilton Family of hotels!! Breakfast crew was most exceptional! Great location! Very friendly staff!! Facility has all amenities you should want. Very inviting lobby area. The breakfast server is the greatest!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jeff S
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Thank you so much for your kind review here on TripAdvisor. We are so happy that you enjoyed your stay with us! Our staff works very hard to provide great service for every guest, every time. Thank you for recognizing our breakfast staff. They work hard to get a lot of people fed in the morning in a short amount...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Louisville East

Address: 1530 Alliant Ave, Jeffersontown, KY 40299-6370
Region: United States > Kentucky > Jeffersontown
Price Range: $148 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville East 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotwire, Travelocity, Expedia, Orbitz, Hotels.com, Priceline, Cheap Tickets, Cancelon, TripOnline SA, Evoline ltd, HotelQuickly, HotelsClick and HRS so you can book your Hilton Garden Inn Louisville East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Louisville East Hotel Jeffersontown
Hilton Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Louisville East staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Louisville East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I booked an evolution room and the bed was super comfy.”
limila, 8 Dec 2016 | Read review
“Ask for room away from noisy ice machines.”
SharpShoey, 12 Oct 2016 | Read review
“All are excellent.”
alvis-f, 4 Sep 2016 | Read review
“We stayed on the ground floor and had a small laundry facility right down the hall!”
erinb138, 27 Jul 2016 | Read review
“They told us the rooms looking out over the parking lot were the quiet side. Our room was very quiet and peaceful.”
daneM5419KM, 5 Jul 2016 | Read review
5 of 5
Booking.com
US$119* /night
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AMOMAUS$224
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CancelonUS$128
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*Disclaimer
Prices are for 1 room, 2 adults
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