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The Campbell House

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573 Reviews from our TripAdvisor Community

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Showing 571: English reviews
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Reviewed yesterday NEW

My stay was very nice. This hotel was perfect for our state conference. Rooms were excellent size. It was easy to find my way around. Breakfast bar was exceptional. I would be delighted to stay there again. Thanks so much to staff and management!!!

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank V979EIdeborahw
Northfield
HOTEL’S FAVOURITE REVIEW
Reviewed 18 December 2016

After retiring in November, the family went on a short trip including the Kentucky Bourbon Trail. We stayed at the Campbell House for a couple of nights. Easy parking and check in. The rooms were clean and reasonably priced. Enjoyed both the bar (with a live band) and the restaurant. The style of the hotel and interior decor let you...

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Helpful?
Thank garye496
About Hotel's Favourite Review
mcurd, General Manager at The Campbell House, responded to this review

Thank you for taking the time to submit this wonderful survey about your recent stay with us. The Bourbon Trail is a great time and yes we are an excellent "home base" hotel for this activity. Thank you for choosing to stay with us and we hope to see you again soon.

Lexington, Kentucky
Reviewed yesterday NEW

Campbell House has had a great renovation and the room was very attractive. However my tv didn't work and it wasn't the tv but the cable set up that the hotel had. The personnel were very nice about everything but it is ridiculous that in today's world a tv can't be functional.

Review collected in partnership with Curio – A Collection by Hilton
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Thank abbygail83
lebanon
Reviewed 2 days ago NEW

spent one night. reserved room directly through hotel reservations and realize now that I could have saved money booking with an external website. Rooms are ok, average. Bathrooms are extremely small. Beds were comfortable. Indoor pool is awesome, almost 11 feet deep. Breakfast buffet was overpriced with little selection.

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Helpful?
Thank Sunsetbaby418
Wayzata, Minnesota
Reviewed 2 days ago NEW

This place seems like a Country Club for Kentucky Derby clientele. Seems like a plantation house right out of the early 1900. Like a horse stable paddock meets country club atmosphere, with a little bit of Brandy, leather chairs and cigars thrown in... Cool spot for a corporate event, lots of meeting space. Don't plan on using the elevator, because...

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Thank TonkamanMN
USA
Reviewed 2 days ago NEW

Rooms are small and dark with poor lighting and dreary dark grey walls and doors. Huge maze of identical hallways with no signage so don't lose the map you are given if you are foolish enough to take a chance on this big disappointment. Only one chair in our room so one of us had no choice but to sit...

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2Thank Glen1220
Reviewed 3 days ago NEW

Breakfast was included with my stay, otherwise I wouldn't have gotten it as it seemed a bit pricey. It would also be nice if the food varied a little from day to day. The quality of the food was good overall. I stayed here because of a conference being held on site. The conference rooms were extremely hard to find...

Review collected in partnership with Curio – A Collection by Hilton
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Thank martinmO3737LB
Memphis, Tennessee
Reviewed 6 days ago NEW

Hotel and rooms were great. The bathrooms could have been a little larger with more counter space. The room was larger than most other hotel rooms however the bath room was somewhat small. The design style of the hotel was great!

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank rkmar458
mcurd, General Manager at The Campbell House, responded to this review

Thank you for the wonderful review and for choosing to stay with us. We hope to see you again soon if your travel plans bring you back to Lexington.

Reno, Nevada
Reviewed 6 days ago NEW

The Hilton recently acquired and renovated this venerable old Lexington hotel as a Curio brand. The makeover is horse-themed (like everything in Lex) and attractive. We stayed in a suite and it was very comfortable. There are some idiosyncrasies, however. The bathroom was huge yet had one tiny shelf to put toiletries on, and on it was a box of...

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Helpful?
Thank jacqueet
mcurd, General Manager at The Campbell House, responded to this review

Thank you for taking the time to submit such a detailed and informative review about your recent stay with us. I will thank Jeremy and Megan for a job well done. Your feedback is greatly appreciated and beneficial as we continue to make property improvements. We are pleased that you chose to stay with us and we hope to see...

Cleveland, Ohio
Reviewed 1 week ago

The hotel did not have the staff present to service their guest. Had to wait to be seated as there was no hostess at the restaurant. The food was not to the normal standard of a Hilton hotel. For morning brunch they had no orange juice, no one making omelette on a Saturday morning, only Lipton tea but the tea...

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1Thank Barbie561
mcurd, General Manager at The Campbell House, responded to this review

Thank you for taking the time to submit your review about your recent stay with us. I am very sorry that we fell short of your expectations. Your feedback will assist us as we continue to improve our product and service. I reached out to you via email in hopes of making things right. We appreciate you choosing to stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Originally built as a small two-story building in 1949, the Campbell House is Lexington's most recognized and cherished hotel. Our recent multi-million dollar renovation has transformed this local jewel into one of the finest hotels in the Kentucky. Featuring 250 guest rooms and suites and over 15,000 square feet of flexible function space that can accommodate everything from board meetings to conventions, the Campbell House is the perfect location for groups, meetings and social events. We are centrally located near various tourist attractions such as: The University of Kentucky, Keeneland Race Track, Rupp Arena & Commonwealth Stadium - Home of the Kentucky Wildcats, Tattersalls, Redmile, The Lexington Convention Center and Calumet Farm. Whether you are seeking a personalized experience for you next business trip, and inspirational setting for your next meeting, an unforgettable wedding, the perfect backdrop for a romantic getaway, or an unforgettable vacation, your adventure into a world of beauty, luxury and tranquility awaits you at the Campbell House! ... more   less 

Additional Information about The Campbell House

Address: 1375 S Broadway, Lexington, KY 40504-2703 (Formerly Crowne Plaza Hotel)
Region: United States > Kentucky > Lexington
Price Range: $155 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Campbell House 3.5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Priceline, Travelocity, Agoda, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your The Campbell House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Lexington
Crowne Plaza Campbell Hotel
Hotel Style:
#10 Romantic Hotel in Lexington
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Questions & Answers

Here's what travellers have asked, with answers from The Campbell House staff and other travellers.
8 questions
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Questions? Get answers from The Campbell House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask where the elevator is before you leave the front desk... You'll never find it! King beds are THE Bomb!”
 of 5 bubbles TonkamanMN, 26 Mar 2017 | Read review
“I doubt there's a bad room in the place!”
 of 5 bubbles jacqueet, 22 Mar 2017 | Read review
“Be sure you get a room with windows.”
 of 5 bubbles jamesdG5691TU, 21 Mar 2017 | Read review
“Request to be in room near elevator or lobby.”
 of 5 bubbles silverchef, 7 Mar 2017 | Read review
“If you need to use a luggage cart, request a room on the first floor.”
 of 5 bubbles john6152017, 25 Jan 2017 | Read review
5 of 5