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The Campbell House

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479 Reviews from our TripAdvisor Community

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Showing 477: English reviews
Reviewed 8 April 2016

Hotel staff was very friendly and location was convenient. Unfortunately, the room design was not user friendly in that the bathroom is extremely small and there were no plugs near mirrors in the room to be used for getting ready in the mornings. Cleanliness was average. Breakfast buffet was excellent. Learned that this was a haunted hotel but no spirit...

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Helpful?
Thank Cindy E
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi Cindy E! Thank you for your review! I am happy to hear that you loved our staff, breakfast, and property location! As for the design of the room, although it is not the most modern in terms of functionality- we have some great renovations on the way, so be sure to keep an eye out for some exciting changes...

Martin, Kentucky
Reviewed 7 April 2016

My family came to this hotel because we needed a place to stay while my oldest son (three years old) had hospital testing overnight. The staff were amazing. When we showed up at the hotel both of my children were fussy from a very long car trip and the staff made checking in quick and painless. I also needed a...

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Helpful?
Thank Kimberly M
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi there Kimberly M! What a very nice review! We are so glad that we were able to accommodate you and your family while you were here in Lexington. It really sounds like every aspect of your stay was excellent, which is what we strive to achieve. It is also great that you had a chance to experience the largest...

Wickliffe, Ohio
Reviewed 4 April 2016

We rented two rooms for one night on our way to an eventual destination further south. The hotel was very easy to find and had several restaurants nearby, but also had an eatery on site. We loved the newly updated rooms, huge flat screen tvs, and very comfortable beds. The kids REALLY LOVED the large pool area. I called the...

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Helpful?
Thank Comish32
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi Comish32! Thank you for all the kudos! We are so glad you and your family had an excellent stay with us! I'm sorry we were sold out on your way back, but be sure to make reservations with us soon so that we can ensure your next stay with us! We look forward to having you stay again soon!...

Dayton, OH
Reviewed 4 April 2016

We chose this hotel primarily for the pool. It was larger than most hotel pools and my kids really wanted to swim. Our room was nice--furnishings and paint made it feel like a boutique hotel. The lobby was also nice. The bar feels like it's stuck in the 80s. The hallways were fine but a bit dark and they were...

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Helpful?
Thank LMBOhio
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi there LMBOhio! I am so glad to hear that you and your kids loved our giant pool, and the decor of the your room and our lobby! I can understand how it may have seemed like you were the only guests in house because of the layout of the hotel. In regards to the bar's decor and the hallways,...

Rockford, Illinois, United States
Reviewed 4 April 2016

My wife and I used this property as an overnight stop on our way to a vacation in South Carolina. The building is unique in that you don't find a lot of well maintained older buildings in use as upscale hotels. Staff was excellent to work with and very accommodating. We're looking forward to coming back again on our next...

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Helpful?
Thank Brad E
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi there Brad E! Thank you for the lovely review of our property! You certainly won't find anything else like us! It's wonderful to hear that you found our staff to be very accommodating! We look forward to seeing you again soon! Sincerely, Katherine Mahomond Front Office Manager

Leesburg, Virginia
Reviewed 3 April 2016 via mobile

I booked this hotel for the Run the Bluegrass Half since it was a host hotel. I feel bad but don't let the pictures fool you, this hotel is dated and in need of updating. Before arrival we had called to ensure that a shuttle would be available to pick up from airport and we were assured it would. After...

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Helpful?
Thank HBH2336
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi there HBH2336, I am sorry to hear about the several issues you experienced while staying at our hotel. It sounds like we dropped the ball in a few areas, and I will certainly be addressing these items with my team. I am happy to hear that you found our staff to be extremely accommodating and friendly, though. In regards...

Columbus, Ohio, United States
Reviewed 3 April 2016

My mother and I stayed here two nights ago, as it was one of the hotels recommended for participants in Lexington's Run the Bluegrass, half marathon. The hotel was very close to the race venue - an easy 4 mile drive. The hotel is lovely, and the staff were friendly (love the Southern charm and hospitality) and accommodating. Every staff...

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Helpful?
Thank Janice132013
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi there Janice132013! Thank you for the lovely review! I am so happy to hear that our staff left a wonderful impression on you and made you feel welcomed! It sounds like all aspects of your stay were excellent! We look forward to seeing you for next year's race- and hopefully before then as well! Thanks again! Sincerely, Katherine Mahomond...

Houston, Texas
Reviewed 2 April 2016

I enjoyed my stay here. The restaurant attached to the hotel had a breakfast menu for around $14 for the breakfast buffet. I stayed two different nights in two different rooms. The rooms were clean and pleasant. I think this hotel was recently purchased by Hilton and is undergoing renovation.

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Helpful?
Thank S L
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi there S L, thank you for your review. I am glad that you enjoyed your stay with us. Yes, in December we joined the Hilton family and have many renovations still to come! We appreciate your feedback! Sincerely, Katherine Mahomond Front Office Manager

Melbourne, United States
Reviewed 30 March 2016

The ambience of this hotel is great. You don't have to go anywhere else if you don't want too. I have been staying at the Campbell House before it was a Hilton property. It is a Lexington icon. Centrally located to everything. A little pricy for the size of the room

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Helpful?
Thank Kimberly B
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi there Kimberly B! Thank you for the fabulous review! I am so glad you found your stay to be excellent, and that you have chosen The Campbell House time after time! We look forward to your next stay with us! Sincerely, Katherine Mahomond Front Office Manager

Miami Beach, Florida
Reviewed 29 March 2016 via mobile

My stay at the Campbell House was wonderful! The room was clean and the staff was friendly and helpful. Kilbern's restaurant is very good. The country fried chicken was amazing as was the filet. Once again, great food and service! Thanks Campbell House!

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Helpful?
Thank 1Janexxx
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi 1Janexxx! Thank you for your five star review! We love that you had a great stay and enjoyed our helpful staff and our delicious food! We hope that you come to stay with us again soon! Sincerely, Katherine Mahomond Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Originally built as a small two-story building in 1949, the Campbell House is Lexington's most recognized and cherished hotel. Our recent multi-million dollar renovation has transformed this local jewel into one of the finest hotels in the Kentucky. Featuring 250 guest rooms and suites and over 15,000 square feet of flexible function space that can accommodate everything from board meetings to conventions, the Campbell House is the perfect location for groups, meetings and social events. We are centrally located near various tourist attractions such as: The University of Kentucky, Keeneland Race Track, Rupp Arena & Commonwealth Stadium - Home of the Kentucky Wildcats, Tattersalls, Redmile, The Lexington Convention Center and Calumet Farm. Whether you are seeking a personalized experience for you next business trip, and inspirational setting for your next meeting, an unforgettable wedding, the perfect backdrop for a romantic getaway, or an unforgettable vacation, your adventure into a world of beauty, luxury and tranquility awaits you at the Campbell House! ... more   less 

Additional Information about The Campbell House

Address: 1375 S Broadway, Lexington, KY 40504-2703 (Formerly Crowne Plaza Hotel)
Region: United States > Kentucky > Lexington
Price Range: $168 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Campbell House 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Crowne Plaza Lexington
Crowne Plaza Campbell Hotel
Hotel Style:
#10 Romantic Hotel in Lexington
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Questions & Answers

Here's what travellers have asked, with answers from The Campbell House staff and other travellers.
7 questions
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Questions? Get answers from The Campbell House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for better lighting if it exists”
 of 5 bubbles sannettie, 29 Nov 2016 | Read review
“Inspect the room before check in. Rooms are NOT standard and differ. Also, some smell much better than others...”
 of 5 bubbles Stewfamily, 20 Nov 2016 | Read review
“Ask about the layout of the rooms. The General Manager told me there are many different room types.”
  • well appointed bathroom, though small
  • just room to walk around the bed... but nice
 of 5 bubbles kitzg, 6 Nov 2016 | Read review
“Ask for golf course view”
 of 5 bubbles 89KS, 26 Oct 2016 | Read review
“Stayed in 1090 & it was easy access to a side door, low noise level.”
 of 5 bubbles benjaminbU5527GH, 24 Oct 2016 | Read review
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