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The Campbell House

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477 Reviews from our TripAdvisor Community

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Showing 475: English reviews
Nashville, Tennessee
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 February 2016

When in Lexington I like to stay at the Campbell House. The hotel is very nice and the staff is always very helpful. The bar staff and food service in the bar are great. The breakfast buffet in the restaurant is very good and has a lot of items to choose from.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Scott H
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi Scott H! Thank you so much for the 5 star review! I am so glad to hear that you found our staff to be very helpful, and that the food you had was delicious! We hope that you come back to stay with us again soon! Thanks again! Sincerely, Katherine Mahomond Front Office Manager More 

1 review
Reviewed 24 February 2016

Great decor in this roomy Kentucky style hotel, conveniently located to hospitals, race tracks, University and downtown. Southern hospitality staff!! Sit at the porch with a drink, ice tea, and snacks at sunset, an experience.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank fernadoa2016
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi there fernadoa2016! Thank you for your review! We love that you were able to experience our beautiful outdoor seating area while watching the sunset. It does make for quite a lovely evening! It sounds like our staff, beautiful décor, and convenient location really made a wonderful impression on you- which is what we strive for! Thanks again for your... More 

Hilliard, Ohio, United States
Level Contributor
2 reviews
Reviewed 24 February 2016

Always have a great time when visiting this hotel. The staff is TOP NOTCH!!!!! even when I had minor problems they always took care of my needs. Only problem was with the group in the hotel the pump went out and the pool had to be refilled

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Keith A
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi Keith A! Thank you for your 5 star review! I am so glad to hear that you found our staff to be top notch! It is a good thing we were able to get the pool up and running again for your group event! Sometimes things happen, but we do everything we possibly can to have it resolved immediately.... More 

Gonzales, United States
1 review
Reviewed 24 February 2016

While the hotel is amazing, the STAFF of this hotel really put this hotel over the top. From the friendly attitude of the front desk staff when you check in, to the upbeat staff in the bar, and the bend-over-backward-how-can-we-make-your-stay-better mentality of everyone working there - I've got to say, I would love to LIVE at the Campbell house. Cleaning... More 

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Jeff D
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi there Jeff D! Wow, what a stellar review! Thank you! It means so much to us that you found all of our staff members to be upbeat, friendly, and more than willing to assist you with whatever you needed! It truly sounds like you had an excellent stay, from the food, the room, the staff, and the entire experience!... More 

Tennessee
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 February 2016

I had stayed at the Campbell House as a young child, and remembered how much I enjoyed the indoor pool. Upon this visit (30 years later), I found a beautifully updated hotel with a staff that took it to the next level. I will definitely return (as a note, in room refrigerators are available upon request)

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank mountainmantn
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi mountainmantn! Welcome back after 30 years! We are so glad you were able to experience The Campbell House new and improved! It's great that you got to take advantage of our very large, heated indoor pool! I will be passing on all of your positive comments about our staff to the team! They love to hear when they do... More 

Wake Forest, North Carolina, United States
Level Contributor
102 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 23 February 2016

The property in itself is very beautiful and has some great history well worth taking the time to learn. The restaurant has a nice selection of food and drinks available and if you've never had the Kentucky Brown you'll need to be introduced! The staff upon arrival were incredible and made me feel extremely welcome from the start rather than... More 

Helpful?
Thank Steven T
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi there Steven T! Wow, what a nice review! Thank you for all your kind words. It really seems like our staff really made your stay special! We love that you enjoyed our beautiful, renovated property and our delicious food and beverage options we have! We appreciate your loyalty as Hilton Diamond member, and I am glad we were able... More 

Lawrenceburg, Kentucky
1 review
Reviewed 23 February 2016 via mobile

Room was nice and clean. Staff was nice and helpful. We had dinner in Kilbern's restaurant. Hot browns were superb. Salad was amazing. The following morning we had the breakfast buffet. It was great. We had a great time.

Helpful?
Thank Donna S
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi Donna S! I am so glad you chose to celebrate Valentine's day with us this year! It sounds like our helpful staff, clean rooms, and delicious food really left an impression on you- which is what we aim for! Hopefully we will be seeing you again soon! Thanks for the kudos! Sincerely, Katherine Mahomond Front Office Manager More 

Algonquin, Illinois
Level Contributor
71 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 22 February 2016 via mobile

Hotel was excellent. When I checked in my room was not available so they upgraded me to the Sir Barton Suite. The rooms were obviously recently renovated and were very spacious and well appointed. The front desk and housekeeping staff went out of their way to be helpful. The restaurant was closed for renovations so I ate in the Bogart... More 

Helpful?
Thank Charlie3446
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi there Charlie3446! Thank you for all the kind words! I am so happy to hear that you had an excellent stay at our property! It sounds like our front desk, housekeeping, and food and beverage staff really took care of you while you were here! We can't wait for you to stay with us again! Sincerely, Katherine Mahomond Front... More 

Saline, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2016

We selected the Campbell House based on reviews we saw online as well as it's location to the areas we were interested in visiting. Definitely don't regret the decision. We had a wonderful stay! The hotel staff was extremely helpful and the food in the dining room was delicious! Kudos to Stephanie for going above and beyond in making our... More 

Helpful?
1 Thank Richard J
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi there Richard J! Thanks for your five star review! It sounds like you had an excellent stay with us! We will certainly be passing on your great notes to Stephanie! It is great to hear that you enjoyed your food at Kilbern's, and that our staff was extremely helpful to you! We look forward to seeing you again soon!... More 

Knoxville, Tennessee
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 February 2016 via mobile

If Visiting Lexington staying at the Campbell House must be on your priority list!! Very clean Hotel..... Great Staff..... Great Prices!! Nicely Decorated! Recently renovated!! Anytime we are in Lexington we will make it a point to stay he Really!

Helpful?
Thank Jerry E
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Wow, thanks Jerry E! I am so glad that our beautiful hotel and our wonderful staff left such a lasting impression on you! We can't wait to see you again the next time you are in Lexington! Sincerely, Katherine Mahomond Front Office Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Originally built as a small two-story building in 1949, the Campbell House is Lexington's most recognized and cherished hotel. Our recent multi-million dollar renovation has transformed this local jewel into one of the finest hotels in the Kentucky. Featuring 250 guest rooms and suites and over 15,000 square feet of flexible function space that can accommodate everything from board meetings to conventions, the Campbell House is the perfect location for groups, meetings and social events. We are centrally located near various tourist attractions such as: The University of Kentucky, Keeneland Race Track, Rupp Arena & Commonwealth Stadium - Home of the Kentucky Wildcats, Tattersalls, Redmile, The Lexington Convention Center and Calumet Farm. Whether you are seeking a personalized experience for you next business trip, and inspirational setting for your next meeting, an unforgettable wedding, the perfect backdrop for a romantic getaway, or an unforgettable vacation, your adventure into a world of beauty, luxury and tranquility awaits you at the Campbell House! ... more   less 

Additional Information about The Campbell House

Address: 1375 S Broadway, Lexington, KY 40504 (Formerly Crowne Plaza Hotel)
Region: United States > Kentucky > Lexington
Price Range: $168 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Campbell House 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Crowne Plaza Lexington
Crowne Plaza Campbell Hotel
Hotel Style:
#10 Romantic Hotel in Lexington
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Questions & Answers

Here's what travellers have asked, with answers from The Campbell House staff and other travellers.
7 questions
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Questions? Get answers from The Campbell House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for better lighting if it exists”
 of 5 bubbles sannettie, 29 Nov 2016 | Read review
“Inspect the room before check in. Rooms are NOT standard and differ. Also, some smell much better than others...”
 of 5 bubbles Stewfamily, 20 Nov 2016 | Read review
“Ask about the layout of the rooms. The General Manager told me there are many different room types.”
  • well appointed bathroom, though small
  • just room to walk around the bed... but nice
 of 5 bubbles kitzg, 6 Nov 2016 | Read review
“Ask for golf course view”
 of 5 bubbles 89KS, 26 Oct 2016 | Read review
“Stayed in 1090 & it was easy access to a side door, low noise level.”
 of 5 bubbles benjaminbU5527GH, 24 Oct 2016 | Read review
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