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Hilton Lexington Downtown

1,245 reviews
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Traveller (150)
Room & Suite (124)
Dining (37)
Overview
  • Excellent46%
  • Very good29%
  • Average17%
  • Poor6%
  • Terrible2%
Travellers talk about
“rupp arena”(150 reviews)
“parking garage”(49 reviews)
Paid Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Hilton Lexington Downtown
Special Offer: Double Points, Every Stay
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,245)Write a Review
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Show reviews that mention
All reviewsrupp arenaparking garagethe executive loungeblue martinitriangle parkfront deskconvention centerrestaurants and barsuk basketball gamebusiness tripvery nice hotelbed was very comfortableconvenient locationstaff was friendlyskywalkvaletconference
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231 - 235 of 1,235 reviews
Reviewed 3 February 2017

My son and I stayed here while attending a University of Kentucky basketball game. Staff was very helpful and hotel was very clean. I would definitely recommend it to anyone. All of the staff was very attentive.

Review collected in partnership with Hilton Hotels & Resorts
Thank toddbG4414OU
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 8 February 2017

Thanks for letting us know you enjoyed your stay while in town cheering on the CATS! I'll pass along your compliments to our staff for being attentive. And we will look forward to your return!

Reviewed 3 February 2017

Have stayed at the Hyatt on multiple occasions but thought I would give the Hilton a try. They are both very close to Rupp Arena where we were attending an event. Suffice it to stay, there we various issues of different types that would discourage...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 986deanh
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 8 February 2017

So sorry to hear you didn't enjoy your stay with us. I would encourage you to reach out to let us know how we can make this better. Please know we use all feedback to help us better serve out guests.

Reviewed 31 January 2017

Great hotel close to Rupp Arena for Kentucky basketball. However, the valet service was lacking. When the guy brought our vehicle he pulled it beyond the covered area..it was snowing.. and he didn't help us get our luggage in the vehicle. For the charge for...More

Thank abbygail83
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 2 February 2017

Thank you for taking the time to send us a survey. We appreciate your feedback and we definitely use it to better serve our guests. Sorry for the inconvenience you experienced with Valet. I hope you join us again next time you're in town for...More

Reviewed 28 January 2017

The property is located close to the Lexington Convention Center and Rupp Arena, but not as close as the Hyatt. Restaurants are nearby. Spendy for what you get besides location. No refrigerator in the room. Hot tub wasn't that hot and the water was dirty....More

Thank bb_organic
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 2 February 2017

We love our location too! Being in the heart of downtown Lexington definitely has it's advantages. We appreciate your review. Please know we use all feedback to help us better serve our guests.

Reviewed 26 January 2017

Hotel is beautiful. Check in was a nightmare. Homeless people in and out of the lobby making it unsafe. Staff was accommodating to an extent. Room service finally answered after trying to call for 20 min to order.

Review collected in partnership with Hilton Hotels & Resorts
Thank 363cyw
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 2 February 2017

We appreciate your feedback. So sorry you had issues reaching our room service department. I apologize for any wait. Thanks for letting us know we have a beautiful hotel. And rest assured our hotel is safe we have an excellent Security team on property.

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14546474849247
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$145 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Lexington
#16 Family Hotel in Lexington
#17 Business Hotel in Lexington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Lexington
#16 Family Hotel in Lexington
#17 Business Hotel in Lexington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (150)
Room & Suite (124)
Dining (37)
Pool & Beach (5)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Erik P
21 July 2017|
AnswerShow all 2 answers
Response from judyanne55 | Reviewed this property |
Yes, they had HBO and I believe it was pay per view. We did not avail ourselves of this.
0
Votes
PKClinton
6 July 2017|
AnswerShow all 4 answers
Response from judyanne55 | Reviewed this property |
No they don't, but we requested one and they brought it right up.
2
Votes
Jennifer F
7 May 2017|
AnswerShow all 7 answers
Response from ALugo1 | Property representative |
We have a parking garage adjacent to the hotel. You can Valet or self park.
0
Votes
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12
Room Tips
"Ask for a room close to the elevator and vending. It made it extremely convenient."
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"Ask for a room with the park view"
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"Get a room viewing Rupp Arena"
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"Don't stay here!"
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