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Hilton Garden Inn Lexington

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Hilton Garden Inn Lexington
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388 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Pensacola, Florida
Reviewed 25 October 2016

I try to stay in Hilton properties often and enjoyed this visit. The staff is very professional and helpful. The location is convenient to shopping and restaurants and the food at the hotel was quite good. I'd definitely stay here again and would recommend it to my friends who come to Lexington.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rick0727
Anne G, General Manager at Hilton Garden Inn Lexington, responded to this review

Dear Guest, Thank you for your wonderful comments. We look forward to hosting you again in the future next time you're in the area. Thank you HGI Management

Saint Louis, Missouri
Reviewed 19 October 2016

Very nice staff, very comfortable beds, decent breakfast. The absolutely thinnest walls I have ever experienced. You can hear every little thing that goes on in the rooms next door, across the hall and all around the hotel. Super inconsiderate guests. I will NEVER stay there again.

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Helpful?
Thank naomigreen808
Anne G, General Manager at Hilton Garden Inn Lexington, responded to this review

Dear Naomi, We apologize for the inconvenience you had with noise in your room. Next time in the area we would love to have you again and maybe try a corner room with less surrounding rooms. If there is anything else we can do for you please let us know. Thank You. HGI Management

Portland, IN, United States
Reviewed 17 October 2016

Reservation errors resulted in a "No Show" Status. Charged the stay and no reservation for the night needed. No help from Clerk. Hilton Honors desk said location manager could resolve. Left multiple voicemails for manager with no return calls when Clerk verified manager was there. I will never stay at another Hilton location again. Nor will any of my employees.

Review collected in partnership with Hilton Garden Inn
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Helpful?
2Thank Charles M
Anne G, General Manager at Hilton Garden Inn Lexington, responded to this review

Dear Charles, We apologize for the inconvenience. Please feel free to reach back out to us at the property. We recently have a new Assistant General Manager who will be in charge of handling guest issues and he will be more than happy to assist you with this. Thank You HGI Management

Longwood, Florida
Reviewed 17 October 2016 via mobile

There is everything to like about this hotel. The staff were always upbeat - whether on the phone or in person. The beds were super comfortable and the room had all the needed amenities. One great feature was all the outlets for electronic appointment. We travel with a lot of devices and didn't use all the outlets. We hadn't planned...

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Helpful?
Thank Nancy2025
Anne G, General Manager at Hilton Garden Inn Lexington, responded to this review

Dear Nancy, Thank you for the wonderful comments. We look forward to hosting you again next time you're in town. Thank you HGI Management

Reviewed 14 October 2016

This hotel was the best hotel we have stayed at in Lexington. One thing is I do NOT recommend the doubletree. This hotel is SUPER clean. VERY comfy beds. We are going to this hotel the next time we go to Lexington. There were only two problems, one:the pool was freezing cold and salt water. two:the whole hallway of the...

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Helpful?
Thank Vince M
Anne G, General Manager at Hilton Garden Inn Lexington, responded to this review

Dear Vince, Thank you for the wonderful comments. The pool heater has been worked on and should be more appropriate next time you're in town. We have also cleaned the carpets in the hallways which eliminated the smell. We look forward to hosting you again next time you're in town. Thank you HGI Management

Sugar Land, Texas
Reviewed 13 October 2016

This hotel was very nice. Had a really good made to order breakfast and continental breakfast. Had coffee and cookies in lobby. My husband thought the design of the rooms looked a little old, but the hotel was probably the cleanest one we ever stayed in. Staff very nice. Enjoyed our stay.

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Helpful?
Thank Jeannie W
Anne G, General Manager at Hilton Garden Inn Lexington, responded to this review

Dear Jeannie Thank you for the wonderful comments. We look forward to hosting you again next time you're in town. Thank you HGI Management

Huntington, West Virginia
Reviewed 12 October 2016 via mobile

This is a typical nice Hilton garden inn. No bar available. Easy access on / off interstate. Decent walking distance to several restaurants (Malone's, Outback, Carabba's, Wild Eggs and several fast food chains). Close driving distance to large shopping area and a ton of other restaurant choices. Great place to stay & visit the Hamburg area of Lexington. There is...

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Helpful?
Thank 929Traveler
Anne G, General Manager at Hilton Garden Inn Lexington, responded to this review

Dear Guest, Thank you for the wonderful comments. We look forward to hosting you again next time you're in the area. Thank you HGI Management

Pikeville, United States
Reviewed 11 October 2016

The hotel is always clean, but what makes this place is the staff. I have stayed at this particular hotel for both business and pleasure at least a dozen times. The staff is always exceptional. They are friendly, courteous, and helpful.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank William B
Anne G, General Manager at Hilton Garden Inn Lexington, responded to this review

Dear William, Thank you for the wonderful comments. We look forward to hosting you again next time you're in the area. Thank you HGI Management

new orleans
Reviewed 7 October 2016 via mobile

We have stayed in the past and the front fest people went out of their way to help us.i would definitely stay here again They even helped with check out problems and wants to be sure that we were ok. It is very easy to get off I 75

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Helpful?
Thank cfb107
Anne G, General Manager at Hilton Garden Inn Lexington, responded to this review

Dear Guest Thank you for the wonderful comments. We look forward to hosting you again next time you're in the area. Thank you HGI Management

Vanceburg, Kentucky
Reviewed 4 October 2016

The breakfast is overpriced given it's in a meal area with many places nearby with either a great meal or more affordable. Hilton should either comp breakfast or put a more quality meal on the table. Also the public restroom needs bars and n handicap stall

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Courtney N S
Anne G, General Manager at Hilton Garden Inn Lexington, responded to this review

Dear Courtney, We apologize the breakfast was not up to your standards. There are select items you can order for a different price than the regular Buffet. We look forward to hosting you again next time you're in the area. Thank you HGI Management.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hilton Garden Inn Lexington

Address: 1973 Plaudit Place, Lexington, KY 40509
Region: United States > Kentucky > Lexington
Price Range: $145 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lexington 3*
Number of rooms: 100
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Also Known As:
Hilton Garden Inn Lexington Hotel Lexington
Lexington Hilton Garden Inn
Hilton Lexington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Lexington staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Lexington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a non-joining room.”
 of 5 bubbles thekentucker, 30 Jan 2017 | Read review
“Asked for a quiet room and was given 3rd floor - 331”
 of 5 bubbles 348jackieb, 8 Jan 2017 | Read review
“Do NOT stay here.”
 of 5 bubbles naomigreen808, 19 Oct 2016 | Read review
“All rooms are very quiet and I have never had a noise complaint from any floor I have stayed on.”
 of 5 bubbles Robman25, 15 Aug 2016 | Read review
“I don't think they have a bad room - take your pick!”
 of 5 bubbles gregoryg286, 28 Jul 2016 | Read review
5 of 5