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This is the 2nd time we've stayed here and it is a great place. The rooms are comfortable and clean and have great lighting choices. The bathroom is very roomy. The staff are friendly and effecient. The breakfast is pretty good with lots of hot...More
Convenient for University but not really walkable to Downtown. Staff OK but not overtly friendly or helpful. Room and Breakfast good, up to what you expect from HI Express.
Major, and I mean ,Major, criticism is the noise from freight trains on nearby track. My...More
Response from Sarah M, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / UniversityResponded November 10, 2017
Thank you for taking the time to provide us with feedback on your recent stay. I apologize that the location didn't work for your needs and that you were disturbed by the train. We appreciate your loyalty to the Holiday Inn Express brand and we...More
This hotel was the perfect location as I could walk every day to the University of Kentucky. The street was very busy on the walk but I could make it in about 15 minutes. The hotel is excellent and clean. The staff is very nice....More
Typical Holiday Inn Express. Okay experience but a couple of inconveniences. During breakfast the front desk clerk was in charge of servicing the breakfast bar. I watched three people ask him to restock certain items - but he just sat at the desk. He wasn't...More
Response from Sarah M, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / UniversityResponded September 30, 2017
Thank you for taking the time to provide us with feedback on your most recent stay. I am so sorry to hear you did not have a great experience at breakfast. I will certainly address this with the staff to find out what happened so...More
Location is great for University Of Ky. events, less so for interstate travelers. It was clean and modern. The collegiate location was less than peaceful, though. Comfortable, with a nice staff and good breakfast. Good choice if you want to be near campus.
Response from Thither47 | Reviewed this property |
It would be a long walk along busy highway (Virginia Avenue). I don't recall seeing sidewalks along part of Virginia. It is a short drive to campus though, so an intrepid person could probably walk. We got lucky and... More
It would be a long walk along busy highway (Virginia Avenue). I don't recall seeing sidewalks along part of Virginia. It is a short drive to campus though, so an intrepid person could probably walk. We got lucky and found parking spots near where we wanted to be. The Hotel is nice and clean. We were only there overnight and were only back and forth to campus twice. So we might have missed some walking route. It would have to be about a mile from center of campus. You might call the hotel and ask them.