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SureStay Plus Hotel by Best Western Lexington

Traveller (109)
Room & Suite (52)
Pool & Beach (5)
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Hotel website
2241 Elkhorn Rd, Lexington, KY 40505-4839 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Pets Allowed
2 Star accommodation
Additional information
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Offers from SureStay Plus Hotel by Best Western Lexington
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Sep. 30Oct. 1
1 room, 2 adults, 0 children
Standard Room
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Reviews (938)
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All reviewsroom was cleanbob evanscracker barrelnew carpetother hotelspleasant stayice machinehot tubwould stay againwaffleshowardinterstategaswalmartmicrowaveflorida
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1 - 5 of 934 reviews
Reviewed 6 days ago via mobile

Great place to stay, with Great affordable rates, Nice clean rooms with great service. The hotel staff go out of their way to make sure the guests are well taken care of we stayed there for a week and and will definitely be going back!!!!More

Thank maryreginam2018
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 4 days ago

Mary, Thank you for your feedback, I am pleased that you enjoyed your stay with us and that my staff was able to help you in any way that was needed, I do you that you got to enjoy our hot bbreakfast as well. We...More

Hotel's Favourite
Reviewed June 11, 2018

could not believe the price - so low plus they accepted our reward coupon. Front desk was super nice. Room was clean. I didn't have any problems. Also made it nice that coming in late there was a Cracker Barrel close by. Would stay here...More

Thank ManyConferences
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded June 12, 2018

Thank you for giving us your feedback, I am so happy that you enjoyed your stay with us. Yes we do take the Bestwestern reward coupons, there are many restaurants around the area but yes Cracker Barrel is right across the street. Hope to see...More

Reviewed 1 week ago via mobile

People are always friendly and outgoing,clean rooms and excellent room service and a good location that’s close to attractions. The people at the front desk and office are super nice and always have a nice word to say to you when you drop by will...More

Thank J R
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 4 days ago

Jr, Thank you for your feedback, I'm glad to hear that you enjoyed your stay, we strive to make each guest like family. Yes we are very close to many restaurants and shopping centers as well as events that may be going on in town....More

Reviewed 1 week ago via mobile

I read the reviews and thought omg what am I doing just for a hot tub. Turned out to be the nicest hotel of our weekend. No bugs no hateful employees. I was meet with kindness and hospitality. Will definitely be going back.More

Thank lynnie2355
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 1 week ago

Lynnie, Thank you for taking the time out of your day to give us your feed back. I thank you for your kind words, I am also happy that you guys enjoyed the hot tub. Unfortunate people do give bad reviews just to be spiteful....More

Reviewed 2 weeks ago

Made a reservation the day before (3 Sept at (9:30am)..Drove 8 hours...stood at the desk for 8 to 10 minutes...then wasn't even greeted...Finally, was asked "How can I help you?"...VERY RUDELY....when I gave Stepanie my name...she said "I do not have a reservation for you...More

Thank Ed D
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 2 weeks ago

Mr. D I do apologize for any inconvenience that you may have had, but upon your check in, the front desk staff was checking someone in as well as on the phone. Your reservation was made but was cancelled on a accident. There is nothing...More

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The SureStay Plus Hotel by Best Western Lexington, located in Lexington, Kentucky offers a comfortable, at-home experience with free Wi-Fi, a complementary hot breakfast every morning, and a caring staff that ...More will know your name. All rooms have a refrigerator and microwave, as well as a flat screen TV with HBO® free of charge. We are just minutes away from Hamburg Pavilion with plenty of shopping and restaurants close by. Less
Hotel class
Contact Information
Hotel Amenities
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Air Conditioning
Business Centre with Internet Access
Hot Tub
Laundry Service
Meeting Rooms
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Room Service
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Smoking rooms available
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Smoking rooms available
Number of rooms
Price range
US$65 - US$120 (Based on Average Rates for a Standard Room)
Formerly known as
Howard Johnson Inn Lexington
Also Known As
Best Western Regency Hotel Lexington
Best Western Lexington
Lexington Best Western
United States > Kentucky > Lexington
Traveller (109)
Room & Suite (52)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
March 27, 2016|
AnswerShow all 3 answers
Response from akshayp86 | Property representative |
My email is shivramllc1 @ gmail. com
February 19, 2016|
AnswerShow all 3 answers
Response from JW S | Reviewed this property |
I do not know about all the rooms but am sure you could contact the hotel. Ours was surprisingly nice and spacious for the price. Breakfast was minimal but Mcdonalds, Cracker Barrel and Bob Evans are within the block.
Sierra W
February 13, 2016|
Response from David K | Reviewed this property |
Not sure... It may depend upon whether you are paying cash or using a credit card. Best to call the HJ directly.
Room Tips
"Room 116 has squeaky beds."
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"I'm guessing there are still some non-smoking rooms in the hotel, ask for one of those."
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"Be sure to specify smoking/non-smoking - this hotel has both."
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"It is where it is and what it is. No good views, no good rooms, and just an average HOJO hotel. The staff..."
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