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Hyatt Regency Lexington

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Hyatt Regency Lexington
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872 Reviews from our TripAdvisor Community

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Showing 868: English reviews
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Reviewed yesterday NEWvia mobile

This Hyatt is in a great location if you are in for a Kentucky Basketball game! We made our reservation early and stayed for a 3 day weekend. Great location downtown and able to walk to great restaurants. Everyone was happy and very welcoming. Love the view and mall nearby.

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Thank Keisha H
A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

Stayed here one night as part of college visit to U.K. Very disappointed, seem to be coasting by getting so much biz from U.K., basketball games and convention center attachments. Our room was very dirty and run-down: pieces of garbage left on floor by wastebasket; carpet not vacuumed near the wall all the way around the room; chips in the...

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Thank A TripAdvisor Member
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Thank you for taking the time to comment on your stay. I apologize for the issues you encountered. That is certainly not our standard and we pride ourselves to exceed all our guest's expectations. It is clear we did not meet that standard and we will have to do better. I have shared your comments with the appropriate departments so...

Louisville, Kentucky
Reviewed 3 days ago NEW

The rooms were modern and very clean. Hotel staff were friendly and professional. Check out was a breeze. Disliked having to park across the stree from the hotel. Nearby restaurants were good. Hotel seems to be in a safe location.

Review collected in partnership with Hyatt Hotels
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Thank carolcM9510QV
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Carol, Thank you for sharing your comments with us. It's great to hear you were able to enjoy the hotel and the nearby restaurants. We loved having your conference here and we hope to welcome you back again in the future. Thank you again

Rochester, New York
Reviewed 4 days ago NEW

Whenever we travel to Lexington Kentucky, we stay at the Hyatt. This was our 4th time staying there! Rooms are nice and big, parking is free, the location of the hotel is ideal, the staff is friendly, and they do a great job cleaning the rooms.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank michaelvJ685RD
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Michael, Thank you for your great review and we are honored to have been able to gain your trust with your business. We know you have many choices and we thank you for continuing to choose our hotel. We are looking forward to welcoming you back again in the future.

Hopkinsville, Kentucky
Reviewed 1 week ago NEW

Impeccable service, walking distance to great restaurants and bars, wonderful food in the hotel. The lobby was so comfortable. Enjoyed watching the UK game while sitting by the fireplace enjoying a local draft beer.

Review collected in partnership with Hyatt Hotels
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Thank dawnstalker
Barbourville, Kentucky
Reviewed 1 week ago

Great hotel! The service was excellent and friendly. Loved the sitting area with fire in fireplace. It gave it a cabin feel with a modern touch. Very convenient location. Within walking distance of downtown locations.

Review collected in partnership with Hyatt Hotels
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Thank T2686XQbrianj
Lexington, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank charleshP8101NK
Lexington, Kentucky
Reviewed 1 week ago

Rooms and checkin great but n one waited on us in the bar two different times. Bad service. Had to get someone from hostess both times. Finally asked another wait staff if she would take our order. She was great, jumped right in and her own section was swamped.

Review collected in partnership with Hyatt Hotels
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Thank Feezorjc
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Thank you for taking the tie and review your stay. I apologize for the service issue you encountered in the bar. I have forwarded your comments to the department head so they can use this as a training tool to enhance our service. I'm happy to hear your overall stay was great and we hope to welcome you back again...

Richmond, Kentucky
Reviewed 1 week ago

The location was perfect for what I needed. The rooms were great & the bathroom & shower was incredible. Checkin/checkout was very fast & friendly. The staff was always very accommodating (even for my short stay). 10/10 would stay again

Review collected in partnership with Hyatt Hotels
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Thank rachelsF3170XS
Lexington, Kentucky
Reviewed 1 week ago

Quality staff that made my stay excellent. Comfortable room. Wish restroom inspected for cleanliness. The proximity to Rupp arena is a plus, but traffic can be tough before and after games. Overall good trip.

Review collected in partnership with Hyatt Hotels
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Thank Z5807TBgaryb

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A landmark tower rises in the heart of Bluegrass Country. This is the Hyatt Regency Lexington located in the heart of downtown... a superb combination of elegance and style. You will enjoy exquisite comfort and convenience in 365 luxurious rooms including 9 suites. A dramatic 7-story atrium lobby is the ideal gathering place before shopping at Victorian Square which is connected to the Hyatt by glass skywalks. Additional features include the Glass Garden restaurant, Lobby Bar, a heated indoor pool, a fitness center and complimentary parking. The Hotel is part of the Lexington Center Complex which also houses the Lexington Convention Center, the Civic Center Shops with over a dozen boutiques and food court, the UK Basketball Musuem and Rupp Arena - home to the University of Kentucky Men's Basketball team, the Lexington Horsemen National Indoor Football team and various concerts and programs throughout the year. ... more   less 

Additional Information about Hyatt Regency Lexington

Address: 401 West High Street, Lexington, KY 40507
Region: United States > Kentucky > Lexington
Price Range: $206 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Lexington 3.5*
Number of rooms: 366
Reservation Options:
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Also Known As:
Hyatt Regency Lexington Hotel Lexington
Lexington Hyatt Regency
Hyatt Lexington
Hotel Style:
#5 Romantic Hotel in Lexington
#8 Family Hotel in Lexington
#11 Business Hotel in Lexington
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Lexington staff and other travellers.
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Moultrie, Georgia
3 months ago
Wilmington, North Carolina
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Attached picture is from recent stay in room 624, view of Triangle Park.”
 of 5 bubbles paducah05, 9 Feb 2017 | Read review
“get the park view, but make sure you get the room that you were promised”
 of 5 bubbles jasind01, 8 Feb 2017 | Read review
“We were on the 12th floor facing the front of the hotel and we didn't experience any noise.”
 of 5 bubbles lisabN4029HX, 15 Jan 2017 | Read review
“High floors give a good view.”
 of 5 bubbles rrkr13, 31 Dec 2016 | Read review
“Top floors seem best”
 of 5 bubbles SuperTraveler2007, 9 Dec 2016 | Read review
5 of 5