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I don't usually give a 5 star but this is what I expect when staying in any Suites. Clean, comfortable and great employees. I even jumped into the pool to cool off. Free continental breakfast in the morning.
We were traveling home from the Smokies and stopped here for the night. Richard greeted us on arrival. He welcomed us and went out of his way to accommodate us. His excellent customer service and professionalism complements the excellent facility.
As always this comfort suites...More
Response from guest-mgt, Guest Relations Manager at Comfort Suites
On behalf of our staff here at Comfort Suites of London we wish to thank you for such kind remarks in regards to your recent stay with us. We are glad we were able to provide you with excellent hospitality and guest services. We hope...More
This is my favorite stop over hotel. I get the two beds and a couch so you aren't always sitting in bed and kets extra person sleep. The lobby is inviting and the pool is indoor. It is around the Mountains Which are breath taking...More
Nice hotel that is well decorated and very clean. The pool is large and warm. Breakfast was very good. The server was friendly and attentive. The receptionist was very "stoic" and not the "Richard" other reviewers talked about. Although we checked in on a Friday...More
The sofa bed was lumpy. It was old. It was STAINED. Human body fluids. No mattress pad.
The hallways were dingy. Not sufficient lighting.
Front desk staff was indifferent. Not rude but not friendly.
Breakfast was typical for this type of motel.