We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Garden Inn Louisville Northeast

PricelineUS$112*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$116*
US$112*
Great Deal
US$116*
US$116*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Hilton Garden Inn Louisville Northeast
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

563 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Hilton Garden Inn Louisville Northeast
See the most recent reviews
Showing 560: English reviews
Bowling Green, Kentucky
Reviewed 2 weeks ago

Room was clean and comfy! However, Extremely over priced due to Kentucky Derby event. Loved conveniently located shopping and dining at the a paddock shops. Sweet gifts and candy perk for Derby event but not enough for the price!

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Jackie C
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

Thank you for choosing our hotel for your recent accommodations. We hope to see you again for future travel.

Byron Center, Michigan
Reviewed 3 weeks ago

First time I have ever stayed at a chain hotel and felt like I was in an intimate setting of a friends house or a bed and breakfast. Very impressed with the staff from my check in, to wait staff, to evening dinner and drinks.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Hinkle7385
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

Thank you for sharing your experience with us on social media. Your praise is so appreciated and will be shared with all our staff. We hope to see you again in the future.

Tallahassee, Florida
Reviewed 3 weeks ago via mobile

The hotel was clean, friendly and in a perfect location, but Brooke and Tony at the front desk made it the perfect stay. Together, they helped me repair a broken shoe, hem a dress, and decorate a hat, all to get ready for the Kentucky Derby. They were so willing to help me get out the door, even though there...

 Report
Helpful?
Thank SusanAndMary
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

I will be sure to share this with Brooke, Tony and their supervisor. Thank you for sharing your Derby travels with us!

Glasgow, United States
Reviewed 3 weeks ago

The Hotel staff were extremely friendly and helpful. The hotel provided a wonderful happy hour on Kentucky Derby weekend, and the hotel itself is very nice, very clean and in a great location, near a shopping mall and right off the interstate. Food in the breakfast bar/made to order omelettes were excellent.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank T4617OAellens
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

We loved celebrating Derby with you! I hope you're hooked for life and we see you every year!

Carmel, Indiana
Reviewed 3 weeks ago

I would not stay here again. The air mattress was broken- no knob to adjust. New mattress was slightly better. Breakfast was gross. Bathroom was dirty. Burgers on the shower curtain room 210. Dirty carpets. Tiny swimming pool.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
1Thank angelamb37
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

I am very sorry to read of your experience. We will address these issues with our team.

Kentucky, United States
Reviewed 3 weeks ago

The beds were NOT!!! comfortable at all, and the price of the hotel was way to high at $740 for 3 nights. The breakfast staff was very friendly, the only problem with the breakfast is they wanted to charge for it. At the price of the room it should be included.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank keithcX2249HC
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

The mattresses were designed to allow for the guest to choose the firmness. This was obviously not your experience and I am truly sorry. I will have maintenance check your bed to make sure it is not in need of repair.

Crested Butte, United States
Reviewed 4 weeks ago

This Hilton Garden Inn is in a great location, quiet and yet close to many amenities. The hotel is quiet, clean, comfortable and friendly. Staff is personable and the property goes the extra mile to make sure your stay is top notch. I will be back.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank earleo868
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

Thank you for your compliments on our location and amenities. We look forward to your return.

Milwaukee, Wisconsin
Reviewed 4 weeks ago

Pleasantly surprised with how nice this hotel was; located next to a shopping center as well with casual dining options. About 10 minutes from downtown but easy access to the freeway system. I would stay here again.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank S8529NYsarab
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

We love that you were able to exceed your expectations during your current stay at HGI Louisville Northeast. Come back and visit us soon!

Vanderbijlpark, South Africa
Reviewed 5 weeks ago via mobile

The receptionist was friendly and efficient. I stayed in room 425. It was a great size room, which was clean an quiet. The free WiFi worked well. The inn has an exercise room & swimming pool for those that want to do some exercising. The breakfast was quick and the food tasted good. Good value for money accommodation.

 Report
Helpful?
Thank iPadHarold
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

I am glad you took advantage of many of the hotel amenities and left feeling we were a great value. We hope you continue to use our hotel and the Hilton Garden Inn brand.

Middletown
Reviewed 5 weeks ago

Every single staff person greeted me even if they were just passing me. They were genuinely friendly and helpful. The hotel was very clean and organized. Breakfast had a great selection at a good price.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Jenn45042
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

Thank you for all the compliments on our hotel staff and amenities. We hope to see you again in the future.

100 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (24)
Viewed
Room/Suite (4)
Viewed
Bathroom (3)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (76)
Viewed
Room/Suite (8)
Viewed
Business Centre/Function Rooms (12)
Viewed
Pool/Beach Area (5)
Viewed
Hotel & Grounds (9)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Other (37)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Louisville hotels
East Louisville
Homewood Suites Louisville East
East Louisville
Drury Inn & Suites Louisville North
Show Prices
Show Prices
Show Prices
Louisville Marriott East
#3 of 95 in Louisville
481 reviews
East Louisville
Wingate by Wyndham Louisville East
Central Business District
Embassy Suites by Hilton Louisville Downtown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Louisville Northeast, located in the upscale shopping and dining complex, The Paddock Shops. Walk to several restaurants of different price points or do some shopping at well known stores like Barnes and Noble, J Crew, and Pier 1. We cater to the weekday business traveler as well as the weekend leisure guest. Our restaurant, the Great American Grille is open daily for breakfast, dinner and room service and boasts a full bar in the evenings starting at 5pm (closed on Sundays). We offer complimentary WIFI throughout the hotel. Each room includes a hospitality center with refrigerator, microwave and Keurig coffee maker as well as LCD TV with premium cable channels. Relax in our indoor pool and hot tub or workout in our fitness center-all are located on the first floor and are accessible by your room key. We look forward to your stay! ... more   less 

Additional Information about Hilton Garden Inn Louisville Northeast

Address: 9850 Park Plaza Ave, Louisville, KY 40241-2088
Region: United States > Kentucky > Louisville > East Louisville
Price Range: $156 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville Northeast 3*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hilton Hotels Direct, Orbitz, Priceline, Expedia, Hotels.com, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Hilton Garden Inn Louisville Northeast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Louisville Northeast Hotel Louisville
Louisville Hilton
Hotel Style:
#4 Business Hotel in Louisville
#10 Romantic Hotel in Louisville
#12 Family Hotel in Louisville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Louisville Northeast staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Hilton Garden Inn Louisville Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the top (5th) floor, as did other family members. Access was easy as there was adequate parking in front or in back.”
JoelK14, 27 Nov 2016 | Read review
“Get a top floor.”
jd878, 8 Nov 2016 | Read review
“ask/choose a room on the non-interstate side of the building”
RStraveler1, 13 Aug 2016 | Read review
“Not on the freeway side”
tj3js289, 27 Jul 2016 | Read review
“If you are getting a ride back to your car from a late flight, make sure you call the hotel to get the shuttle there as soon as you land.”
TravelerGEO, 15 Jul 2016 | Read review
5 of 5
Priceline
US$112* /night
View Deal
GardenInn.comUS$116
TravelocityUS$116
Expedia.comUS$116
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates