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2018-01-28 2018-01-29
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    Holiday Inn Louisville East - Hurstbourne

    1325 S Hurstbourne Pkwy, Ky, Louisville, KY 40222-5707
    +1 877-859-5095
    Hotel website
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    2018-01-28 2018-01-29
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    Traveller (62)
    Room & Suite (35)
    Dining (17)
    • Excellent38%
    • Very good25%
    • Average18%
    • Poor10%
    • Terrible9%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (322)
    There are newer reviews for Holiday Inn Louisville East - Hurstbourne
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    81 - 85 of 319 reviews

    Reviewed 11 March 2017

    The room had mechanical issues such as the air conditioning, phones didn't work, and tub wouldn't drain! I walked to the front desk and talked to Sam who immediately had maintenance at my room before I returned. All items listed were fixed in a timely...More

    Review collected in partnership with this hotel
    Thank Greg W
    Response from MarkK1971, General Manager at Holiday Inn Louisville East - HurstbourneResponded 13 March 2017

    Greg, Thank you so much for taking the time to leave a review about your recent stay. I do apologize for the room issues, but am glad to hear my team was on it and fixed everything to your satisfaction. Thank you for your business...More

    Reviewed 27 February 2017

    I have stayed at this location for over two years and continue return visits for business travel. The staff is friendly and attentive to my needs. They know me personally and call me by name. Kyle, the food service manager, as well as Aaron, front...More

    Thank Richard H
    Response from MarkK1971, General Manager at Holiday Inn Louisville East - HurstbourneResponded 1 March 2017

    Richard, My team and I truly appreciate your loyalty to both IHG and our property. Kyle and Aaron are both valuable assets to the property and I will be sure to share your kind words with them and the rest of our team. Thank you...More

    Reviewed 24 February 2017

    My wife and I stay here as a stay vacation to just get away. The price is a little better than the others. Some say it's a little tired. I like the old fashion style and feel. The looks of the fountain by the lit...More

    Thank John S
    Response from MarkK1971, General Manager at Holiday Inn Louisville East - HurstbourneResponded 26 February 2017

    John, I truly appreciate any IHG guest that takes the time to review our properties online, but I believe you must have stayed at one of my sister hotels as we have just finished a 15 million dollar renovation and we don't have a fountain...More

    Reviewed 23 February 2017

    Dawn was a great person to work with. She made sure our breakout room was taken care of! Chris and Mike are the shuttle bus drivers, they were very accommodating for our large group. Rooms were cleaned everydayMore

    Thank cnorman5252
    Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded 24 February 2017

    Dear CNorman, Thank you for taking the time to leave us a review. I'm thrilled to hear that your long stay with us was a positive one. We are definitely very lucky to have Dawn, Chris, and Mike on our staff, and I will pass...More

    Reviewed 23 February 2017

    Dawn in the bar/restaurant was over and above helpful. Chris the shuttle driver was helpful and informative. Over all good experience at this location. My visits where over the last 7 months , I did not have a bad experience.More

    Review collected in partnership with this hotel
    Thank Thomas F
    Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded 24 February 2017

    Dear Thomas F. Thanks for leaving us a review! They're always a huge help to future travelers and we love to hear what kind of impressions we make on our guests. I'm thrilled that we were able to deliver you a consistently positive experience over...More

    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Price range
    • US$91 - US$192 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 185
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, IHG, Priceline, Hotels.com, Expedia, Travelocity, Orbitz, Hotwire, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Holiday Inn Louisville East - Hurstbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Kentucky >
    • Louisville
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    Traveller (62)
    Room & Suite (35)
    Dining (17)
    Pool & Beach (3)
    Hotel & Grounds (61)
    Business Centre & Event Rooms (10)
    Bathroom (4)
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    Ask a question
    Questions & Answers
    4 October 2017|
    AnswerShow all 3 answers
    Response from Aaron W | Property representative |
    Within walking distance you have an IHOP, Jimmy Johns, Subway, Arby's, Perfetto's Pizza, Starbucks, and a nice local Chinese Restaurant. And of course most convenient of all we have our restaurant for breakfast and dinner... More
    Mark H
    20 June 2017|
    AnswerShow all 7 answers
    Response from Aaron W | Property representative |
    All of our rooms have fridges, and located in the lobby is a microwave for use by any guests.
    Room Tips
    "6th Floor close to elevators. Please tip your housekeepers they deserve. Room appears to be updated recently."
    Read review
    "clean bathrooms"
    Read review
    "The room need to be cleaned EVERY DAY!!!!"
    Read review
    "All that I can remember was our room was high up."
    Read review
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