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Fern Valley Hotel and Conference Center

About
Location
Cleanliness
Service
Value
Fern Valley Hotel & Conference Center in beautiful Louisville, Kentucky--where southern hospitality and modern facilities combine to create an atmosphere of comfort and luxury. Conveniently located off Interstate 65 near Louisville International Airport, The Kentucky Exposition Center/Kentucky Kingdom and Churchill Downs, and within close proximity to downtown's business district/convention facilities, the Fern Valley Hotel is one of Louisville's larger hotel and meeting spaces. Whether working or relaxing, you'll find our 406 guest rooms, 22,000 square-feet of flexible meeting space, on-site dining/lounge, indoor pool/whirlpool, and other recreational amenities provide all the amenities that matter most.
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Property amenities
Pool
Free Parking
Wheelchair Access
Conference Facilities
Indoor pool
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Suites
Family Rooms
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
Location
Full view
Reviews & more
133Reviews
88Photos
2Q+A
29Room tips
Traveller rating
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The hotel is a dump that was undergoing a minor rehab. If anyone has had blood or black spots in their bedding, it's because the room has a bed bug infestation. If NRA Housing isn't going to work with me to at least recover my money, then it's going to end up in the court syste
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I would reccomend the Fern Valley Hotel to anyone! Clean, safe outstanding custommer sercice. The homeless looking gentlemen in the lobby even offerd to valet park my car! There is White castle practically in the parking lot of the Hotel. If you want a 4 star experiance. Without
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If you are at all concerned about your safety do not stay at this location. I checked in on a Saturday afternoon only to find out my reservation was wrong I requested a king room they put me in a double, so I dragged all my luggage back downstairs from the third floor the woman w
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Arrived Friday, 12/30/16 to drop Father in law off. Check-in took too long, arrived to room that was strewn with trash, unmade bed, filthy bathroom. He chose to ask for another room. We decided after seeing the deplorable conditions of the hallways even to not let him stay the
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This was just a completely weird experience. The hotel looks abandoned. The people at the front desk were nice but a bit clueless. They managed to put a $200 hold on both our debit and credit card that wasn't removed for five days. The room and hallway were dirty and looked like
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Room accommodations. Furniture is 20+ years old
Hole in mattress.
Countertop
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Can you be 16 to check in ?
No, you must be 21 yeas old, present an ID and a valid credit card at check in. Thank you for your interest in staying with us.
1 vote
I had written a review about my 3 might stay there in September 2013. I would completely advise people staying away from this place until at least $25 million dollars of renovation were completed and the staff learns what it is to possess customer service skills. Why was mine and many other reviews who told the truth about this property deleted?
Hello Eric, Thank you for contacting us. The Hotel has changed ownership and that is the reason why previous reviews were deleted. However, we are in the process of partially remolding and bringing new furniture in. We have new leadership and management staff and customer service is our first priority. Please be assure that during your next visit you will notice the difference. We are a very large property, so the changes are happening little by little. Thank you and have a wonderful day, Management Team
0 votes
"Bed bug motel"
"Don't stay here!"
"Pick another hotel."
"stay on side with lobby!"
"A bit futher away from the pool if you want to sleep early."
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ALSO KNOWN AS
fern valley hotel louisville
LOCATION
United StatesKentuckyLouisville
NUMBER OF ROOMS
406
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