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Staybridge Suites Louisville East

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Traveller (25)
Room & Suite (20)
Dining (2)
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Overview
  • Excellent57%
  • Very good26%
  • Average8%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
3 Star Hotel
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Additional information
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (160)
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31 - 35 of 157 reviews
Reviewed April 15, 2016

I am not a smoker, but there are rooms in this hotel that are designated smoking rooms. My first room during my stay was a non-smoking room but it smelled like smoke. I was moved to a different room and it was fine until I...More

Thank Edwin H
Response from Mark B, Front Office Manager at Staybridge Suites Louisville EastResponded April 20, 2016

Thank you so much for your feedback. I profusely apologize about the smoke but I'm pleased you enjoyed your stay with us despite that. If there is anything we can do for you please let us know. We hope to see you again soon! Best...More

Reviewed March 29, 2016

Very disappointed in this Staybridge and I am Spire Elite with IHG. The hotel is literally falling apart and the maintenance is doing absolutely nothing about it. The washing machines and dryers out of order for my entire 2 month stay. My dishwasher literally fell...More

Thank mackman3035
Response from Mark B, Front Office Manager at Staybridge Suites Louisville EastResponded April 11, 2016

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments...More

Reviewed September 7, 2015

I stay here at least once a year and have always been pleased. The rooms are comfortable and quiet -- and mine have been spotlessly clean. The breakfast is quite nice and the staff very helpful. Overall a very good value. Highly recommended.

1  Thank ColoradoDoc
Reviewed August 27, 2015 via mobile

The Staybridge Suites in Middletown you should stay at if you will be here a while and dont want to pay per diem Its not cheap but its also not ritz Carlton prices. For those with some spare coin bur not spare hundreds These guys...More

Thank phesman
Reviewed August 7, 2015

Booked this stay with points for overnight. I was put in a third floor room which looked great but the air conditioning was out. Guest services was quick at placing me in a first floor room. Wow, what a difference. The first thing I noticed...More

Thank TravelAGEME
Response from Zach B, Manager at Staybridge Suites Louisville EastResponded August 11, 2015

Thank you for taking time to provide feedback about your recent stay. We would like to apologize for the issues you experienced during your stay. This is certainly not up to our usual high standards. You can be assured that we will take immediate action...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$122 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Louisville
#20 Business Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Louisville
#20 Business Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (20)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Jen t
November 1, 2015|
AnswerShow all 2 answers
Response from pioneer186 | Reviewed this property |
Sorry, don't know their pet policy. I don't recall seeing any pets during my stay there, but since they are extended stay, I'm sure they must have some accommodation. They are a bunch of "super" folks there.
0
Votes
Room Tips
"We were on the first floor in the back. This seemed to be a quieter place to stay."
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"Ask for a pool facing room. There are some shaded parking spaces up front. The A/C in the suite is in the..."
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"Not room 305"
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"Ask for a quite corner. Front rooms might be noisy as there is a Harley Store out front."
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