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Staybridge Suites Louisville East

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Traveller (25)
Room & Suite (20)
Dining (2)
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Overview
  • Excellent57%
  • Very good26%
  • Average8%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
3 Star Hotel
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (161)
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61 - 65 of 158 reviews
Reviewed July 30, 2014

We had a reserved a 2 bedroom suite w/ sleeper sofa for ourselves (Grandma and Grandpa), our younger son and our two granddaughters. We found at arrival that the suite was unavailable (the manager's term); the hotel would instead give us adjoining suites, and the...More

Thank Grannysjb
Response from Mark B, General Manager at Staybridge Suites Louisville EastResponded August 8, 2014

Thank you for posting a review of our hotel and we appreciate you for staying with us. We are glad you enjoyed your visit and look forward to serving you again. Mark Baker, General Manager

Reviewed July 30, 2014

I did not realize when I booked this hotel that it was about 30 minutes to downtown Louisville. Still it was a good sized room, and the bed was comfortable. However the carpet in our room was really dirty. I like to kick off my...More

Thank MarboNC
Response from Mark B, General Manager at Staybridge Suites Louisville EastResponded August 8, 2014

Thank you for taking time to provide feedback about your recent stay. We would like to apologize for your room not being up to our usual high standard of cleanliness. Be assured that we will take immediate action to correct these deficiencies. We appreciate your...More

Reviewed July 23, 2014 via mobile

Staybridge has crappy management! They tell you they are going to do something and don't. They over book their hotel and kick out guess that are paying to accommodate new guess. Its ludicrous and I've never heard of such in my life. They have a...More

Thank Cristy A
Response from Mark B, Manager at Staybridge Suites Louisville EastResponded August 8, 2014

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We can assure you that your comfort...More

Reviewed July 22, 2014

Have stayed twice and think this is a great hotel. The suite gives lots of extra room so you can spread out and feel at home. The bedding and towels are comfortable, and the decor is tidy. Housekeeping keeps things clean and there are very...More

Thank NCworkingMom
Response from Zach B, Front Office Manager at Staybridge Suites Louisville EastResponded July 24, 2014

NCworkingMom, Thanks for taking the time to fill out this wonderful review. We are so glad that we could bring a touch of home to your stay, with all the comforts you found at our property. Very glad to see my staff was able to...More

Reviewed July 18, 2014 via mobile

Our week long stay was wonderful. The staff was great and hotel had everything we needed! The bed was comfortable and the kitchenette was really nice to have. Thank you so much for making this visit to Louisville extra nice.More

Thank Sharibaer
Response from Zach B, Front Office Manager at Staybridge Suites Louisville EastResponded July 24, 2014

Sharibaer, Thank you so much for taking time and filling out a review. We are so glad to hear that you enjoyed your stay so much and that our hotel had the extras to make your stay extra wonderful. We hope that if you find...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$122 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Louisville
#20 Business Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Louisville
#20 Business Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (20)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Jen t
November 1, 2015|
AnswerShow all 2 answers
Response from pioneer186 | Reviewed this property |
Sorry, don't know their pet policy. I don't recall seeing any pets during my stay there, but since they are extended stay, I'm sure they must have some accommodation. They are a bunch of "super" folks there.
0
Votes
Room Tips
"We were on the first floor in the back. This seemed to be a quieter place to stay."
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"Ask for a pool facing room. There are some shaded parking spaces up front. The A/C in the suite is in the..."
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"Not room 305"
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"Ask for a quite corner. Front rooms might be noisy as there is a Harley Store out front."
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