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Clean, updated, Super friendly staff!Happy & quick to accommodate any need. Beds were comfortable & mattresses in good shape. Breakfast had a lot of varied choices, never out of anything. Hotel was completely full but was very quiet. Wifi was reasonable. We didn't have a...More
Thank Heidi K
Response from holidayinnexpressn, General Manager at Holiday Inn Express Louisville NortheastResponded 6 September 2017
Thank you for choosing us for your travel needs. We take great pride in providing
a great product and great service. We hope you choose us again next time your are in Louisville.
I don't give a five star rating often but the staff at this Holiday Inn express deserve it.
I reserved a room online using their direct website to get the best cost. I promptly received an email confirmation.
I called the day of check in...More
1 Thank Mabercrombie80
Response from holidayinnexpressn, General Manager at Holiday Inn Express Louisville NortheastResponded 3 August 2017
It was our pleasure to have you and your family as our guests. We appreciate your comments and hope you chose us next time you are in the area.
This hotel has been renovated, very nice but it seemed housekeeping was not able to keep up. I noticed some restaurants in this area were closed so unsure about this area. Our room was a larger room than we've ever had at a Holiday Inn...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Louisville NortheastResponded 13 August 2017
I appreciate your post regarding your recent stay at our hotel. We rely on guest feedback as this will allow us to improve wherever possible. Thank you for the high rating you gave us in terms of the service delivered.
On the other...More
Avg holiday inn express, newer "blue" remodel, everything appeared clean, but I had taken my shoes off in the evening as one does, and the next morning in the shower, the amount of dirt that came of the bottom of my feet was horrifying. Had...More
Response from holidayinnexpressn, General Manager at Holiday Inn Express Louisville NortheastResponded 28 July 2017
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LOUISVILLE NORTHEAST.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as...More
Overall, an average experience. The check in process was quick, and the room was clean and new looking. The beds were comfortable and the blinds were the best I've seen at any hotel in a long time at blocking out morning light. The breakfast was...More
Response from Rocky P, Guest Relations Manager at Holiday Inn Express Louisville NortheastResponded 1 July 2017
Good day The Guy from WI,
Thank you for choosing to stay with us recently. We certainly value our guests' feedback and have already sent our engineers to address the issues you listed. Thank you.
Guest Services Manager
US$98 - US$204 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Louisville i-265 East Hotel Louisville ,