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Courtyard Louisville Airport

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1 room 2 adults 0 children
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Courtyard Louisville Airport
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234 Reviews from our TripAdvisor Community

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Showing 234: English reviews
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Alameda, California
Reviewed 1 week ago

The Courtyard got off to a good start when the front desk authorized a cab to pick us up from a late night arrival and the shuttle driver was on break. I thought hurrah, employees are given authority. I realized we would have airport noise but the Fedex and UPS flights out between 11 and midnight were more noisy than...

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Thank lancereyn0
Reviewed 2 weeks ago via mobile

My husband, myself and our 3 kids stayed 3 nights at this hotel. Our business partner also rented a room here as well. First off we left Ohio at 7 pm on a Thursday with a 7-8 hr drive ahead of us and a 4, 8 and 14 year old in tow. We arrived at 2 am tired and grumpy....wait...

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Thank Abby Y
Reviewed 8 March 2017 via mobile

Like everyone else has said, nice people, but what a beat up hotel. The room smelled musty, outside windows were coated with filth, and the walls had paint splotches where it had been repaired. Come' on, they really couldn't paint the entire wall, or wash an outside window? Complacency...or laziness?

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Thank Brian D
Winona, Minnesota
Reviewed 4 March 2017

Disappointed to not have any follow up from management after leaving a survey review on their website. The most frustrating part of our week in Louisville was the inefficiency of the shuttle. The farm show is understandably a busy time, which is all the more reason to have more than one shuttle like the competitors in the area. The driver...

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Thank timk720
Plymouth, Minnesota
Reviewed 21 February 2017 via mobile

I have stayed at a lot of Courtyard's but this hotel needs work. The staff is nice and it's convenient but that's about it. Rooms are in need of paint. Bathrooms have mold and the bedding smells. I expect more out of Marriotts.

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Thank Davis51
Bagdad, KY
Reviewed 8 February 2017

We stayed there before an early departure on vacation to ensure we made our 6 AM flight. This hotel is clean, updated, and exceptionally convenient to the airport. A surprise bonus was that the hotel features 24/7 transportation to the airport, and even called a taxi since we left before the shuttle service started. And paid for it. If you're...

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Thank cindy_weinmann
Galveston
Reviewed 1 February 2017

I love this hotel! We have stayed here twice for the horse show, and we are staying there again this summer. It is relaxed, clean, and easy to get to. The hotel staff are accommodating and easy to work with. The driver takes me over to the fair grounds and drops me off at my barn so that I don't...

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Thank Anne L
William G, General Manager at Courtyard Louisville Airport, responded to this review

Anne L, Thank you so very much for the fantastic review of our hotel! We greatly appreciate it and look forward to having you back with us again and again!! I know our drivers will also appreciate your kind words. Have a great day!

Lewis Center, Ohio
Reviewed 1 February 2017 via mobile

The hotel was exactly what characteristics I'm looking for while out in business. Clean, quiet, affordable. This location is particularly nice as it is very close to the airport but you cannot hear the planes

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Thank George S
William G, General Manager at Courtyard Louisville Airport, responded to this review

George S, Thank you for your review! I'm grateful we were able to provide the experience you were looking for on your business travels! We hope to have you back again soon!

Kansas City, Missouri
Reviewed 19 January 2017 via mobile

Hotel was decent. Rooms a little warn out, but friendly and nice staff. I had an issue with the heater and got service right away and then moved my room. Bistro is pricey for meals and extremely slow. Tuesday and Wednesday morning 1 person running it. Finally 2 people on Thursday but they weren't focused on service! I don't think...

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Thank KStaterinMO
William G, General Manager at Courtyard Louisville Airport, responded to this review

Dear KStaterinMO, Thank you very much for taking the time to review our hotel regarding your recent visit. Thank you so much for the positive feedback regarding the staff and the speed in which your maintenance request was handled. We always appreciate hearing feedback like this! I do apologize that your stay was not exceptional due to the speed of...

Frankenmuth, Michigan
Reviewed 15 December 2016

Loved my room. Bed was comfortable. Pillow selection was good. Room was spotless. The cleaning staff were very personable and well attending to detail. The value was excellent. This hotel has been recently remodeled and I don't think you could go wrong by staying here. It is close to the airport, but also centrally located for access to all areas...

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Thank MSM19
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear MSM19, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Safe Travels, Michael

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Airport

Address: 819 Phillips Ln, Louisville, KY 40209-1329
Region: United States > Kentucky > Louisville > South Side
Price Range: $135 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Airport 3*
Number of rooms: 150
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Louisville Airport staff and other travellers.
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Questions? Get answers from Courtyard Louisville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
lancereyn0, 18 Apr 2017 | Read review
“My room was on the 6th floor facing the road. I had no issues with aircraft noise”
MSM19, 15 Dec 2016 | Read review
“Well almost quiet except when UPS and FEDEX planes were taking off in the early hours.”
RVT49, 1 Nov 2016 | Read review
“The staff really means it when they say they are there to make your stay great. Don't hesitate to take advantage of their hospitality.”
paulwL6711KL, 25 Sep 2016 | Read review
“Pick a room facing the back of the hotel.”
Tvsalesman, 23 Sep 2016 | Read review
5 of 5