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Hilton Garden Inn Louisville Airport

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Hilton Garden Inn Louisville Airport
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723 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Louisville Airport
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Showing 718: English reviews
Ohio
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 May 2016 via mobile

Stayed here while we were in town for some baseball games at Jim Paterson Stadium which was right down the road. Friendly staff, room was nice and clean. No complaints from us. Kids enjoyed the pool. We did not eat on site so I can't say anything about the food.

Helpful?
Thank mpat81
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear mpat81, We are so happy that you enjoyed your stay with us at the Hilton Garden Inn Louisville Airport. Please try our Breakfast or Dinner selection the next time you are in town. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport More 

New York City, New York
2 reviews
Reviewed 21 May 2016

Good overall. Clean room and front lobby. Nice, cordial and friendly staff. Good location near the Louisville Airport. Very comfortable bed. Complimentary internet access. Sufficient parking in the adjacent parking lot.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Andrew K
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Andrew K, We are pleased to hear that your experience was a pleasant one at our hotel. Feel free to reach out to me at 502 318 2343 or email me at brian.hayden@hilton.com if you have further observations about our hotel. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport More 

Indianapolis, Indiana
1 review
Reviewed 21 May 2016

Excellent rooms, very clean, rooms are big! Bed very comfortable, everyone was sweet and inviting. The looks of inside and outside seems like experience hotel. Was awesome stay! Will highly stsy again!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank kaylab194
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear kaylab194, Thank you for your wonderful review!!!! We would be happy to host your stay when you come back to the Louisville Area. We are always striving to exceed our guest's expectations and that goes for the condition of the building to the friendliness of the staff. Thank you for letting us know that we met those goals with... More 

Nineveh, Indiana
2 reviews
Reviewed 21 May 2016

Pool always over run with unattended children like they come in off the street! They had to drain pool and start over the next day. We were disappointed.... I know what your thinking but we don't have children and would like to enjoy it also but can't because children unattended an 35 or more of the ruined it for us!... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David W
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear David W, Please contact me directly at 502 318 2343 or email at brian.hayden@hilton.com. I would like to get a better idea of what happened so we may address this for future guests. I will hope you will consider the Hilton Garden Inn Louisville Airport again for your next stay in the Louisville area. Brian Hayden Sales Manager Hilton... More 

O'Fallon, Illinois
1 review
Reviewed 20 May 2016

I came to town for a Convention, at the last minute, and I was searching for hotels near my venue in person. I expected all hotels, in town, to be "Sold Out" for the convention, but the staff was able to find me a room for Thursday and a different room for Friday. Great !!! Rohan and Tyler at the... More 

Helpful?
Thank drwaynedscott
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear drwaynedscott, I am so pleased to hear of your experience and so excited to hear that two of our newest Front Desk Staff members are exceeding our guest's expectations. With your permission, I will pass this along to both of them and I would like to post your review to our social media outlets. Brian Hayden Sales Manager Hilton... More 

Tuskegee
2 reviews
Reviewed 20 May 2016

This hotel has some of the most accomodating hospitality professionals in the business. The hotel environment was pleasant and my room was clean. When I reported that the heat was not working properly, someone came to remedy the situation promptly. When the problem could not be resolved, the Hilton guarantee was promptly and professionally honored. You can not go wrong... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lowri M
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Lowri M, I am so sorry that you had the problem with the heat in your room, but so excited that you were pleased with the final results and solution. We are always striving to exceed our guests expectations here ate the Hilton garden Inn Louisville Airport. We would be honored if you would stay with us again. Brian... More 

Lexington, United States
1 review
Reviewed 20 May 2016

Hilton Garden Inn was a fantastic place to stay while we were in town for the Nationals Archery Tournament. The staff was polite, and the facility was beautiful, clean, and exceeded my expectations. The pool was a bit smaller than what I expected from the picture, but my daughter enjoyed it. I would recommend this hotel to anyone looking for... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Amanda P
LOUISVILLE, United States
1 review
Reviewed 20 May 2016

Hotel was very nice, clean and had all needs except hand mirror in bath area. Was a business trip so did not have the time for the exercise room but normally would appreciate. I must say it was a very comfortable sleep .

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Patricia S
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Patricia S, We are so pleased that you had a great experience while at our property. We encourage you to stay with us awhile the next time you are in town and visit the Kentucky Derby Museum, the Louisville Zoo or the JB Speed Art Museum. Thank you again for sharing your review. Brian Hayden Sales Manager Hilton Garden... More 

Mayfield, KY, United States
1 review
Reviewed 20 May 2016

This hotel is central to UofL, close to all downtown hospitals. If you are going to the downtown hospitals, there are closer downtown Hilton hotels. This hotel is wonderful and very close to the Fair and Expo.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kelly C
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Kelly C, Thank you for sharing your experience. We would hope that you would consider us again if you are traveling to the Louisville Area in the future. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport More 

Lousville, United States
1 review
Reviewed 18 May 2016

This hotel delivered a good experience in spite of the fact that they were packed with guests. The rooms were clean and comfortable and the personnel were efficient and welcoming. We had no issues with noise or waiting in line for anything, although it was clear from the people in the lobby and hallways that the hotel was hosting some... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Molly D
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Molly D, Thank you for sharing your impression of the hotel during your time with us. Though we were busy, I'm glad that you were able to be welcomed and that you had a pleasant stay. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Great American Grill
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Louisville Airport

Address: 2735 Crittenden Dr, Louisville, KY 40209-1113
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: $127 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville Airport 3*
Number of rooms: 210
Reservation Options:
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Also Known As:
Hilton Garden Inn Louisville Airport Hotel Louisville
Hilton Louisville
Louisville Hilton
Hotel Style:
#3 Green Hotel in Louisville
#7 Family Hotel in Louisville
#11 Romantic Hotel in Louisville
#18 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Louisville Airport staff and other travellers.
8 questions
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Massapequa N.Y.
over a year ago
franklin,ky

See all questions (8)

Questions? Get answers from Hilton Garden Inn Louisville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms have a great view...we had a suite which was very nice & roomy”
 of 5 bubbles KathyR902, 27 Oct 2016 | Read review
“Try not to get a room right next to elevator, other than that it is good!”
 of 5 bubbles Amyemmence, 18 Oct 2016 | Read review
“all the rooms would be the same”
 of 5 bubbles ALH442, 17 Oct 2016 | Read review
“Stay on a floor above 2 to avoid noise coming from the lobby/street.”
 of 5 bubbles 919edwinaj, 10 Oct 2016 | Read review
“Ask for a room away from the elevators if you are a light sleeper”
 of 5 bubbles Paradise_Farms, 1 Aug 2016 | Read review
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