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Four Points by Sheraton Louisville Airport

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Four Points by Sheraton Louisville Airport
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202 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Birmingham, Alabama
Reviewed yesterday NEWvia mobile

The front desk staff was very nice and accommodating during my stay. My room was nice and spacious. My floor was also very quiet and I didn't have any interruptions while I was sleeping. I would definitely recommend.

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Helpful?
Thank sereiyha
Reviewed 2 weeks ago via mobile

Every staff member that I had interaction with was great. They were all courteous, informative and pleasant. Room was clean and spacious. Convenient to the interstate and very close to Churchill Downs as well.

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Helpful?
Thank Andrew C
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Andrew, Thank you for your review! I am so happy to hear the staff took great care of you and that you enjoyed our clean and spacious rooms. We look forward to your next visit!

Toronto, Canada
Reviewed 2 weeks ago

I stayed at the hotel for three nights and enjoyed every interaction I had with the hotel staff. Each employee was courteous and professional. I'd stay back at this hotel in a minute. The stays are priced well and the hotel will go above and beyond to make its customers happy.

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Helpful?
Thank Kyle R
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Kyle, Welcome to Louisville! I am happy to hear you had a great stay with us. We strive to provide exceptional service to every guest we encounter. We can't wait to see you again!

Indianapolis, Indiana
Reviewed 2 weeks ago

We love staying here! Great rooms. The people are awesome and the bar is fantastic. The hotel is close to the airport. There is a nice restaurant close by that you can walk to but the hotel restaurant is awesome and inexpensive.

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Helpful?
Thank Alan D
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Alan, Thank you for taking the time to share your experience. We are thrilled to know you had a great stay and enjoyed our award winning restaurant. We can't wait to see you again, soon!

Kansas
Reviewed 3 weeks ago

We stayed 2 nights to celebrate my wife's birthday. Everyone was wonderful. Staff signed a card for my wife and furnished breakfast. Judy in group sales was very helpful concerning sights to see. Our room was wonderful.

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Helpful?
Thank wildcat13
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Wildcat13, We thoroughly enjoyed getting to meet you and your lovely wife while you were here for her birthday! I am glad to hear you enjoyed the card and breakfast. Thank you for mentioning Judy! She loves to go above and beyond for our guests!

Corning, New York
Reviewed 3 weeks ago

Loved the staff here! Spent 3 nights and everyone remembered me and called me by name. Great bar and restaurant. Food was great, service was terrific, room was comfortable and large. Thanks to the front desk folks, especially Justin, the bar staff: Shelby, banquets: Jeff and Jules and Michelle, as well as Annette, the sales manager. Thank you all for...

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Helpful?
Thank Pwood36
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Pwood36, Thank you for taking the time to share your feedback with us! We strive to provide an excellent stay for each guest! I am so glad to hear our staff was able to go above and beyond for you! We can't wait to see you again soon!!!

Edna, Texas
Reviewed 4 weeks ago via mobile

Check in was fast with no hassle. With side doors to get in and out without having to go through entrance. Bottle of water in room was nice after a long day. Has a fridge and microwave. Coffee machine as well but coffee is some of the cheapest, nastiest ever drank. Stay away from that. Hotel had a great shower...

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1Thank MilesM
Minnesota
Reviewed 12 October 2016

This is a wonderful hotel which is very close to Churchill Downs, had reasonable rates, and I would highly recommend! The front desk staff was very helpful. The only negative was there was no continental breakfast.

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Thank Cruz43
Carmi, Illinois
Reviewed 6 October 2016

Best thing is the location if you are going to Churchill Downs or downtown. Other than that it was very average. Asked for housekeeping to come in one day and they emptied trash and replaced towels and that was it. Didn't even make the bed.

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Thank JanandLisa
Virginia
Reviewed 1 October 2016

This hotel is certainly just like a cheaply renovated Country Inn. I had issues with a door that would not latch and poor internet. I called the front desk and was told the manager would call me back. No call. The room was basically clean, but was less quality than I would expect from the Sheraton family of hotels. I...

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Helpful?
Thank revcain777
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Revcain, I would like to apologize for your experience with us. It is not a typical experience and certainly not an acceptable one. We did just complete a major upgrade of our wireless internet system in the last week. We also will be upgrading our room furniture in the coming weeks. I hope we have the opportunity to show you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Derby City Delights. Whether you’re here for business, pleasure, or both, the Four Points by Sheraton Louisville Airport offers a perfect location for exploring the city. Our free airport shuttle will take you to and from Louisville International Airport (SDF), which is about five minutes away. The Kentucky Exposition Center is across the street, and we’re also close to Churchill Downs, the University of Louisville’s sports venues, and downtown’s many attractions.Service with Style. Everything you need or want is here, including a fitness center, pool, spa, business center, and helpful staff to guide you around the hotel and city. Enjoy classic American dishes and drinks at our restaurant and lounge. Our two state-of-the-art function rooms are ready to stage memorable meetings and events.Home away from Home. Our 117 spacious guest rooms are designed to help you relax when you’re on the road. Get a good night’s sleep on a plush Four Points by Sheraton Four Comfort Bed. For your convenience, each room features a refrigerator, microwave, and free extras like wireless High Speed Internet Access and bottled water. ... more   less 

Additional Information about Four Points by Sheraton Louisville Airport

Address: 2850 Crittenden Dr, Louisville, KY 40209-1116 (Formerly Country Inn & Suites By Carlson, Louisville Airport North)
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: $117 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Louisville Airport 3*
Number of rooms: 117
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Also Known As:
Country Inn And Suites By Carlson, Louisville Airport North
Country Inn & Suites By Carlson, Louisville Airport North Hotel Louisville
Country Inn Louisville
Louisville Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Louisville Airport staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Louisville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good location, close to dinning and Churchill Downs”
 of 5 bubbles wildcat13, 10 Nov 2016 | Read review
“Our room was located at the rear so perhaps that was why it was so quiet.”
 of 5 bubbles Torontotraveller7575, 29 Aug 2016 | Read review
“I loved my room near the elevator.”
 of 5 bubbles 151arleneu, 14 Nov 2015 | Read review
“A room facing the rear of the property might be quieter than the rooms facing the main street.”
 of 5 bubbles BGBedm, 17 Oct 2015 | Read review
“Our room was facing east for a nice sunrise...”
 of 5 bubbles johnhS8454FV, 8 Sep 2015 | Read review
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