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Comfort Suites Airport

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Traveller (16)
Room & Suite (11)
Dining (8)
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Overview
  • Excellent31%
  • Very good37%
  • Average17%
  • Poor9%
  • Terrible6%
Travellers talk about
“corporate rate”(2 reviews)
“hot breakfast”(5 reviews)
“coffee pot”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (100)
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21 - 25 of 100 reviews
Reviewed 7 February 2016 via mobile

This hotel is a great property. It has been remodeled recently and looks wonderful. However, the attitude of the staff made us wish we would of stayed elsewhere. Taj was the worst of them all, he should not be in a service position. We did...More

Thank remcdani
Reviewed 6 February 2016 via mobile

So, I read some of the reviews before I booked my hotel in Louisville, since I was coming here for the Carrie Underwood Concert held at the KFC Yum Center and I didn't want to stay in the Shepherdsville Area again (bad experience there), I...More

Thank Varneysa
Reviewed 31 December 2015

I have stayed at many Choice properties and this one is top notch. The staff was over the top. They were very helpful and knowledgeable. The room was clean and comfortable. Airport pickup was prompt. The management have a hard working staff. Thanks

Thank Emmasjimmybear
Response from Sharon B, Manager at Comfort Suites AirportResponded 4 January 2016

Thank you for the awesome review. We are so glad you enjoyed your recent stay at Comfort Suites Airport, our staff strives to make sure every guest feels welcomed. We hope to see you again.

Reviewed 20 December 2015 via mobile

The hotel looked very nice and seemed very clean. On the first night there I open sleeper sofa crumbs were everywhere and I mean big ones which obviously meant no one has cleaned in a while. The hotel staff came and cleaned it and I...More

2  Thank Rebecca E
Reviewed 3 December 2015

The place was way over priced for what you got! There was mold in the shower, room smelled of smoke for a Non smoking room. There was dog food on the floor, so the staff doesn't clean very well at all! Breakfast was very weak!...More

Thank Vettelady98
Response from Sharon B, Manager at Comfort Suites AirportResponded 4 December 2015

My apologies for your recent stay with us. I would love to speak with you about your issues, we are a non-smoking no-pet hotel. If someone violates these policies there are fines. We do not take these issues lightly. Front desk staff is always available...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Details
Price range
US$111 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$111 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (16)
Room & Suite (11)
Dining (8)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"top floor is always best for me - quieter & less used."
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"If you want a quiet room I'd ask them for an east-facing room that faces the industrial park next door."
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"First floor was convenient for loading luggage next day. We did not hear noise from parking lot."
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"rooms on the east side are quieter"
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