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21c Museum Hotel Louisville

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21c Museum Hotel Louisville
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976 Reviews from our TripAdvisor Community

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Showing 967: English reviews
Louisville, Kentucky
Reviewed 2 January 2017

Very nice accommodations, I only wish the valet was included for all hotel guests not just premium package guests. Had to park a good distance away and walk to the hotel in the cold. Otherwise it was great.

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Thank Cgk352
Rachel M, Front Office Manager at 21c Museum Hotel Louisville, responded to this review

Thank you for staying with us Cgk352! Many apologies for having to brave the cold on your walk in but I hope that you were greeted with a warm welcome. The penguins hope to see you again soon! -Rachel

Prospect
Reviewed 1 January 2017

the room was nice but pricy for staying one floor above Proof. our room was on main street just above dinning and bar. the date was the 29 of December and the hotel did not feel full. the dinning options were not to our liking so we ended up eating off site. overall the experience was average.

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Thank Y771MUchrisl
Randall W, General Manager at 21c Museum Hotel Louisville, responded to this review

Dear Y771MUchrisl, Thank you so much for taking the time to review our hotel. Please accept my sincere apologies for the location of you room as well as our dining options. Do you have plans to visit our area again? I'd like to make myself personally available to ensure your next 21c experience is a proper one.

Columbus, Indiana
Reviewed 1 January 2017

My family ended up staying at 21C because of a screw up at another property. I had never heard of this location but believe me...it is one of a kind. Wonderful stay. Can't compliment enough. I understand one is being built in Indy and we will be sure to visit and compare.

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Thank william c
Rachel M, Front Office Manager at 21c Museum Hotel Louisville, responded to this review

Their loss is our gain :) I am happy to see you stumbled upon our hotel and plan to visit other locations. But! Don't forget about us and visit again soon! -Rachel

Pensacola, Florida
Reviewed 31 December 2016

While traveling through Louisville late, we decided to make a reservation for the night at the 21c Museum Hotel. It peaked our interest and had very good reviews. We were greeted very nicely by a young man, in regular street clothes, who valeted our car... we hoped. We soon noticed all staff wore street clothes and the atmosphere was very...

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Thank LadyandtheTramp_10
Randall W, General Manager at 21c Museum Hotel Louisville, responded to this review

Thank you so much for taking the time to review your experience with us. Contemporary art can be inspiring, challenging, whimsical, and thought-provoking. At 21c, we expect some of our guests will like some installations more than others; the intention is for art to start conversations. Please accept my sincere apologies for this not really being your style. Should you...

Louisville
Reviewed 30 December 2016

Wonderful room and the bathroom ultraviolet lights were so neat! Art gallery being open 24 hours a day was exciting and truly unique experience. the overall stay was a delight. Would recommend and stay again!

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Thank 95kelseyw
Rachel M, Front Office Manager at 21c Museum Hotel Louisville, responded to this review

The ultraviolet lights in the bathrooms are pretty cool, 95kelseyw! It is one of my favorite parts of our rooms :) I am happy to see that it was one of yours too! Thank you for staying and the penguins look forward to your future visits. -Rachel

New Orleans, Louisiana
Reviewed 29 December 2016

The 21c is better than most of my hotel experiences in other major cities. Service was excellent, our needs were met speedily, and there were no lapses even on x-mas day. The only hitch was some really disorganized service in the bar a couple days after xmas, but it felt inconsistent with the rest of our stay. Also: the art...

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Thank glassesdani
Denver
Reviewed 29 December 2016

Terrible plumbing issue from room above. Did not adequately solve problem! No communication amongst management staff. They seemed to not care what the problem was. Did not return phone calls after our check out until I called the General Manager.

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Thank kurts68
Randall W, General Manager at 21c Museum Hotel Louisville, responded to this review

Dear kurts68, Thank you for taking the time to review our hotel. Please accept my apologies for both the plumbing and communication issues you experienced. If I can be of any additional assistance after our conversation please do not hesitate to contact me directly.

Philadelphia, Pennsylvania
Reviewed 29 December 2016

My first 21C experience was when I was visiting the Crystal Bridges museum in Bentonville, AR a year or so ago.. A surprising and welcome find there so when passing through Louisville for the first time this week, I was thrilled to find another and didn't hesitate to book. As a Philadelphian, most of my boutique hotel stays have been...

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Indianapolis, IN
Reviewed 28 December 2016 via mobile

We loved the 21c hotel from the moment we entered. Beautiful art, comfy beds, and the best atmosphere. Perfect. Recommend asking for a city view room on the 3rd or 4th floor. The bar has a great vibe and unique drinks.

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Houston, Texas
Reviewed 27 December 2016

I really loved the historic architecture in this building mixed with art. We changed rooms on the first night because the room was SO loud. Both rooms were the same size and design but the upper floor, interior room was definitely quieter. This hotel is known for its art. I was excited about this but the exhibit was not my...

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Thank Kara77005

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
21C Museum Hotel Louisville is more than just a place to spend the night - it's a 91-room boutique hotel, contemporary art museum, award-winning restaurant and cultural civic center nestled in the heart of Museum Row in historic downtown Louisville. With over 5000 square feet of art-filled meeting and event space, 21c guests enjoy authentic Southern hospitality and accessible luxury while exploring the work of contemporary artists in America's only museum dedicated solely to art of the 21st Century. Whether you are visiting Bourbon Country, spending a day at Churchill Downs, or hosting a lavish Southern wedding, 21c is a modern epicenter for culture, activity and artistic expression. Applauded by Travel & Leisure Magazine as "one of the most ambitious unions of art and hospitality ever undertaken," and hailed by The New York Times as "an innovative concept with strong execution and prompt and enthusiastic service," come meet the infamous Red Penguins and discover how 21c Museum Hotel Louisville is redefining the art of hospitality. ... more   less 

Additional Information about 21c Museum Hotel Louisville

Address: 700 West Main Street, Louisville, KY 40202
Region: United States > Kentucky > Louisville
Price Range: $310 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — 21c Museum Hotel Louisville 4.5*
Number of rooms: 91
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Also Known As:
21c Museum Louisville
Hotel 21c Museum
Hotel Style:
#1 Romantic Hotel in Louisville
#3 Luxury Hotel in Louisville
#5 Business Hotel in Louisville
#6 Family Hotel in Louisville
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Questions & Answers

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Windsor, Canada
4 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balcony was well worth the premium we paid for the room.”
 of 5 bubbles jimhopkins, 17 Jan 2017 | Read review
“I would choose a higher floor for less noise away from elevator.”
 of 5 bubbles FranceneC_13, 13 Jan 2017 | Read review
“The hotel has an active bar and is on Main St, so upper floors are quieter”
 of 5 bubbles wander1, 2 Jan 2017 | Read review
“Upper floors and interior room”
 of 5 bubbles Kara77005, 27 Dec 2016 | Read review
“Rooms nearer the top floors are quieter.”
 of 5 bubbles R1536DRcharlesd, 27 Nov 2016 | Read review
5 of 5