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21c Museum Hotel Louisville

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21c Museum Hotel Louisville
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1,036 Reviews from our TripAdvisor Community

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Showing 1,026: English reviews
Reviewed 7 February 2014 via mobile

I'm giving 2 stars for the cleanliness and goodlooking of the room. Mini bar in the room is outrageous expensive. They should have put prices in the minibar so people would know what they're dealing with. Also the room price was doubled because of the events going on in the area or Kentucky Center for the Performing Arts, thats one...

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Helpful?
Thank Tolirich
Gabe I, Director of Operaions at 21c Museum Hotel Louisville, responded to this review

Hi Tolirich, I'm happy you appreciated the cleanliness and design of your guestroom, but it's clear from your comments we failed to provide an outstanding experience. We strive to exceed your expectations and knock your socks off; I'm very sorry we missed the mark. We would love an opportunity to win you over should your travels take you near one...

Chicago, Illinois
Reviewed 7 February 2014 via mobile

This place blows me away with how fun and how cool it is. I have been there three times now to have dinner in there lovely restaurant and share a few cocktails with friends when I'm in town for the horse show. There is only one thing that bugs me is that the front desk workers sit down and don't...

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Helpful?
1Thank Rodger S
Laura S, Manager at 21c Museum Hotel Louisville, responded to this review

Hi Rodger, Thank you for dining at Proof on Main when your travels bring you to Louisville. We would love for you to experience 21c too when you're here for the horse show, and hope to see you then! We appreciate you sharing your feedback and look forward to seeing you soon.

Erie, Pennsylvania
Reviewed 26 January 2014 via mobile

We are just leaving the 21c after a 3 night stay and we couldn't be happier. The staff was wonderful, check in/out was a breeze and the room was great. We stayed in a King city view room on the 3rd floor, #311. The room was a good size and nicely appointed. Lots of nice touches like silver mint julep...

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Helpful?
Thank LeslieLynnAllen
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review

Hello LeslieLynnAllen, Thank you for choosing to stay at 21c Museum Hotel during your visit to Louisville. I enjoyed reading your lovely review. It sounds like you had a nice time taking-in every aspect of our property from your guestroom accommodations to museum to Proof on Main. We hope to see you again soon.

Westerly
Reviewed 17 January 2014

We arrived at the hotel and the bellman could not be more friendly. They offered quick assistance with our bags and escorted us inside t o the front desk. The front desk agent informed us that we were staying in the Penthouse. What a surprise! The bellman then escorted us up to the room. The bellman was very friendly and...

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Helpful?
1Thank BeachLoveTravel
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review

Hi Lauren, "What a surprise" is right! The Rooftop Apartment is an amazing room, and is truly the most unique space in Louisville. Its terrace also is great for intimate wedding ceremonies or cocktail receptions. I'm happy that you were able to experience such a special aspect of 21c, and we hope that you will visit us again soon.

Naperville, Illinois
Reviewed 10 January 2014

If you are looking for a place to simple crash, this is not for you. If you are up for an 'experience', give this hotel a shot. Simply wander around and take it all in, theres a reason why its called a Museum hotel. (It's also a modern Art museum) This hotel does not only provide a relaxing environment, the...

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Helpful?
Thank zards
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review

Hi zards, It sounds like you had a fantastic time during your visit to 21c Louisville! I am glad to hear that "your soul was fed" during your experience here. Be sure to checkout our sister properties in Cincinnati and Bentonville--I think you'll enjoy their museums and hotel accommodations as well.

Dayton, Ohio
Reviewed 9 January 2014

The art museum within a hotel concept was unique and fun. The room was spacious. The restaurant was excellent and the staff made me feel like I was a friend there for a visit. Only negative was that this hotel was quite close to street and a bit noisy at night. All in all a tremendous experience.

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Helpful?
Thank davew49
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review

Hello davew49, I am pleased to hear that you found our property to be unique and fun! On your next visit, I would recommend reserving one of our Deluxe Guestrooms that face the interior of our property. These rooms tend to be a little quieter as they are away from Seventh and Main Streets. Hope to see you soon!

Pittsburgh, Pennsylvania
Reviewed 7 January 2014

The 21c is probably the coolest hotel I've ever stayed at. My wife and I stayed here with some friends for a couple nights over Thanksgiving break a year ago and we were all pretty blown away. The hotel and the rooms are great and the art museum (which is basically the whole hotel but mainly the ground floors) is...

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Helpful?
Thank Sean O
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review

Hi Sean, Thank you for providing feedback about your stay at 21c last year. I am happy to hear that we exceeded your expectations! We hope to see you next time your travels bring you to Louisville.

Northbridge, Massachusetts
Reviewed 6 January 2014

Let me start out by saying, I do travel a bit, and I am a graduate of the Cornell Hotel school. I point that out just in case any reader, or the property, thinks that I'm not well-grounded in what constitutes good service or a nice property. I made a reservation through my preferred airlines points program. When I got...

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Helpful?
2Thank Matthew F
Gabe I, Director of Operations at 21c Museum Hotel Louisville, responded to this review

Matthew, first let me thank you for sharing your comments with us. Your feedback is invaluable. Regardless of how you choose to reserve a room, we are committed to providing consistent and courteous service from start to finish. I’m very sorry this was not your experience. We will be using this as an opportunity for retraining. Your comfort is our...

Chicago, Illinois
Reviewed 1 January 2014

I didn't expect to find such a nice hotel in Kentucky, to be honest. It was the highlight of our short stay in Louisville. While the art is mostly from up-and-coming artists, a lot of it was very good and better organized that in some galleries. Yes, the design is modern and minimal but that does not adversely effect the...

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Helpful?
Thank NikaRossa
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review

Hello NikaRossa, Thank you for choosing to stay at 21c Louisville. I'm glad you were pleasantly surprised by our hotel, and that we made your trip to Kentucky memorable. We hope to see you in Louisville soon, and we invite you to checkout our new properties in Cincinnati and Bentonville!

Reviewed 31 December 2013

After looking at this hotel online I thought it would be nice but it definitely exceeded expectations. Rooms were beautiful, spacious and bathroom was classy, modern and clean. Loved the bath products and robes. The art was everywhere and even my teen sons enjoyed it. Hotel staff were all very helpful and pleasant. Wish I stayed longer and will be...

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Helpful?
1Thank Morgan F
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review

Hi Morgan, Thank you for taking the time to leave a review about your visit to 21c Louisville. I am glad to hear that we exceeded your expectations and that you enjoyed your guestroom accommodations. We look forward to seeing you and your family again soon.

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
21C Museum Hotel Louisville is more than just a place to spend the night - it's a 91-room boutique hotel, contemporary art museum, award-winning restaurant and cultural civic center nestled in the heart of Museum Row in historic downtown Louisville. With over 5000 square feet of art-filled meeting and event space, 21c guests enjoy authentic Southern hospitality and accessible luxury while exploring the work of contemporary artists in America's only museum dedicated solely to art of the 21st Century. Whether you are visiting Bourbon Country, spending a day at Churchill Downs, or hosting a lavish Southern wedding, 21c is a modern epicenter for culture, activity and artistic expression. Applauded by Travel & Leisure Magazine as "one of the most ambitious unions of art and hospitality ever undertaken," and hailed by The New York Times as "an innovative concept with strong execution and prompt and enthusiastic service," come meet the infamous Red Penguins and discover how 21c Museum Hotel Louisville is redefining the art of hospitality. ... more   less 

Additional Information about 21c Museum Hotel Louisville

Address: 700 W Main St, Louisville, KY 40202-2634
Region: United States > Kentucky > Louisville
Price Range: $336 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — 21c Museum Hotel Louisville 4.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
21c Museum Louisville
Hotel 21c Museum
Hotel Style:
#1 Romantic Hotel in Louisville
#3 Luxury Hotel in Louisville
#5 Business Hotel in Louisville
#6 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from 21c Museum Hotel Louisville staff and other travellers.
2 questions
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Windsor, Canada
6 months ago

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Questions? Get answers from 21c Museum Hotel Louisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“add some extra time to check out the art exhibitions”
302jeffb, 18 Apr 2017 | Read review
“The best view is in the art filled lobby. Not too much to see out the window.”
  • Basin and toilet
  • The techno shower!
  • Big cushy bed!
  • Nice business like desk.
  • TV and dresser. The Louisville Slugger was from the museum.
  • Closet with an umbrella and very nice robe.
  • Mini-bar and your very own compact coffee maker.
JamesA546, 30 Mar 2017 | Read review
“The hallways are quiet and interesting art adorns area by elevators. Ask for a room with a view of the city or pier.”
delsiam2016, 28 Mar 2017 | Read review
“The balcony was well worth the premium we paid for the room.”
jimhopkins, 17 Jan 2017 | Read review
“I would choose a higher floor for less noise away from elevator.”
FranceneC_13, 13 Jan 2017 | Read review
5 of 5