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Hilton Garden Inn Louisville Downtown

737 reviews
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Traveller (66)
Room & Suite (38)
Dining (7)
Overview
  • Excellent64%
  • Very good20%
  • Average8%
  • Poor5%
  • Terrible3%
Travellers talk about
“rooftop bar”(30 reviews)
“front desk”(124 reviews)
“henry clay”(8 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Louisville Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (737)Write a Review
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Show reviews that mention
All reviewsrooftop barfront deskhenry claytop floorwithin walking distanceparking garagethe shuttle drivergreat weekendlouisville downtownfourth street livethe hotel staffgreat stayrestaurants and barsrooms were cleani highly recommend this hotelconvention centerbailey
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1 - 5 of 732 reviews
Reviewed 6 days ago via mobile

This hotel was awesome and truly gave me the diamond treatment as a Hilton Hhonors diamond member. The staff were great; especially Ms. Simone at the front desk as there was seemingly nothing she couldn't help me with. The staff, and her in particular, were...More

Thank vagabond4co
Response from Simone L, Guest Relations Manager at Hilton Garden Inn Louisville DowntownResponded 5 days ago

Dear vagabond4co: We are the Epitome of Southern Hospitality. We strive to deliver an outstanding experience and create everlasting memories. I am glad we have succeeded!!!! Please come back anytime!!!! Sincerely, Simone Lavery

Hotel's Favourite
Reviewed 4 weeks ago

Quiet, clean hotel. Perfect location if you are seeing a show at the palace. Hotel bar is great. Food is decent. Would recommend and will stay there again. Airport shuttle driver friendly. Make sure you call when you get to the airport. Did have to...More

Review collected in partnership with Hilton Garden Inn
Thank lynzeemeeshell
Response from Simone R, Guest Relations Manager at Hilton Garden Inn Louisville DowntownResponded 4 weeks ago

Dear lynzeemeeshell: Yes our location is perfect near all major attractions. I am investigating to find out why you have to flag him down and why and who he was picking up. Please come and stay anytime! Sincerely, Simone Lavery

Reviewed 6 days ago via mobile

As a diamond member and a professional traveler, I spend a lot of time in hotels. This place is a great little gem in an excellent location in downtown Louisville. The staff is terrific and friendly, from the front desk personnel to the van drivers...More

Thank JasonG14
Response from Simone L, Guest Relations Manager at Hilton Garden Inn Louisville DowntownResponded 5 days ago

Dear JasonG14: Our team members are the Epitome of Southern Hospitality. Although we strive to deliver an impeccable and awesome experience when we encounter an issue we are quick to recover and make it right. Please accept our apologies for failing you .We will absolutely...More

Reviewed 1 week ago

Stayed here for a business trip and was thoroughly impressed with the staff, property, amenities, location, etc. Not a hotel with a view but that was not what I was looking for. Rooms and commons were immaculate and it was very close to downtown. Cant...More

Review collected in partnership with Hilton Garden Inn
Thank busytraveler2018
Response from Simone L, Guest Relations Manager at Hilton Garden Inn Louisville DowntownResponded 1 week ago

Dear busytraveler2018: Thank you so very much for acknowledging our team members. They are the Epitome of Southern Hospitality. Our Location is amazing near all major attractions. Please come back anytime!!! Sincerely, Simone Lavery

Reviewed 1 week ago via mobile

My husband and I booked this hotel from the road using the HHonors app. We would absolutely stay here again! The front desk manager, Simone, warmly greeted us. My husband inquired about a corporate rate which she gladly applied to our bill. Upon check in,...More

Thank LOWEER00
Response from Simone R, Guest Relations Manager at Hilton Garden Inn Louisville DowntownResponded 1 week ago

Dear LOWEER00: We are so happy we were able to deliver an awesome experience to you. Please come back anytime. Sincerely, Simone Lavery

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$120 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$120 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (66)
Room & Suite (38)
Dining (7)
Hotel & Grounds (57)
Bathroom (11)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Ben F
19 April 2017|
AnswerShow all 4 answers
Response from Travis K | Reviewed this property |
Hilton members it is free or you can buy a room rate that includes it. From what I recall it was $15-20 per person but it is a substantial breakfast; cooked to order.
0
Votes
Honey D
13 January 2017|
AnswerShow all 4 answers
Response from Sharon C | Reviewed this property |
I believe they do. But call the hotel and double check with them.
0
Votes
Room Tips
"Don't stay on the 7th floor. That did not save us from street or restaurant noise."
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"don't face 4th street"
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"Higher floors have better city views."
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"Upper floors facing 4th street live, but really not much to see in general."
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