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SpringHill Suites Louisville Airport

Expedia.comUS$110*
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02/04/2017 03/04/2017
1 room 2 adults 0 children
US$110*
US$110*
US$110*
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SpringHill Suites Louisville Airport
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38 Reviews from our TripAdvisor Community

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Showing 38: English reviews
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Reviewed 1 week ago via mobile

So just a few things that are probably more picky than anything else. One there is no door separating the bathroom and sleeping area. There is door separating the toilet and shower from the sleeping area but that does no good if one person is up getting ready and the others are trying to sleep. There is no way not...

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Helpful?
Thank tigerfan03
Chad M, Front Office Manager at SpringHill Suites Louisville Airport, responded to this review

Tigerfan03, Thank you for sharing your experience at the SpringHill Suites Louisville Airport through the Guest Satisfaction Survey. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our...

New Richmond, Ohio
Reviewed 9 January 2017

This was a short trip with my daughter. We went to an event at the KY Expo center so the location was ideal. We checked in about 5pm on January 1st. While talking to the girl while we checked in she told us the hotel was not crowded as most of the crowd (NYE) has checked out that morning. The...

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Helpful?
Thank Christy C
Chad M, Front Office Manager at SpringHill Suites Louisville Airport, responded to this review

Christy C, We just want to thank you for taking the time to let us know how your stay was. We appreciate the feedback and always look on ways to improve. We look forward to having you stay with again if your ever back in the area. Sincerely, Chad McCubbin Assistant General Manager Springhill Suites Louisville Airport

OH
Reviewed 12 December 2016

Wow, I've stayed in many Marriott properties (Platinum member for several years due to frequent business travel) but this by far has been one of the worst experiences I've had. Let me say I'm very low-maintenance guest--I never complain or leave a bad review---so it takes a LOT to push me over the edge. Congratulations Louisville Airport Springhill Suites, you...

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Helpful?
Thank MBNOh
David M, General Manager at SpringHill Suites Louisville Airport, responded to this review

We are so very sorry that you had a bad experience with us! Please know that this is not typical of our hotel, and we would love to have another opportunity to win you over.

Nashville, Tennessee
Reviewed 5 December 2016 via mobile

This is, without a doubt, the worst Marriott property I have ever stayed in. I checked in via the mobile app and notified of the hotel that we will be arriving on Friday at 3 PM - the regular check-in time. When we arrived we were informed that our room was not ready (because of so many late check outs)...

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Helpful?
1Thank Jessica J
Chad M, Front Office Manager at SpringHill Suites Louisville Airport, responded to this review

Dear Jessica, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Louisville Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for GUEST ISSUES throughout...

Albuquerque, New Mexico
Reviewed 2 October 2016

This hotel feels new and it sleek. The breakfast is great, the room/suite wonderful and everyone is so NICE! We turned in our rental car early and used the shuttle. It saved time in the early hours. The fantastic front desk person told us to go to the Cottage Inn for dinner. It was 5 minutes away and a true...

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Thank historylv2014
Louisville, Kentucky
Reviewed 26 September 2016

I wanted to stay at the Residence Inn down the street, but couldn't get a reasonable rate, so ended up at the Springhill Suites. The rooms were clean. The best thing about the hotel is how friendly the staff was. Everyone was helpful and tried to make customers feel at home. The hotel serves breakfast which was OK, but I...

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Helpful?
Thank Michele F
Chad M, Front Office Manager at SpringHill Suites Louisville Airport, responded to this review

Michele, I just wanted to say thanks for taking the time to let us know how your stay was. We strive for great customer service and hope to see you again in the future. Sincerely, Chad McCubbin Assistant General Manager

Alexandria, Virginia
Reviewed 24 September 2016 via mobile

This was a nice hotel and only a few minutes from the airport. Room was clean and spacious. Staff was courteous. Great place to stay if you want to stay near the airport. Plenty of restaurants within a couple of miles. A gas station around the corner to fill up the rental car before heading to airport. The expo center...

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Helpful?
Thank rs1230226
Chad M, Front Office Manager at SpringHill Suites Louisville Airport, responded to this review

rs1230226, We first just want to thank you for taking the time to let us know how your stay was. We strive for great customer service and hope when your travels bring you back to the area that you will stay with us. Sincerely Chad McCubbin Assistant General Manager Springhill Suites Louisville Airport

Toledo, Ohio
Reviewed 20 September 2016 via mobile

We stayed here for the Louisville/ Florida State game weekend. The service was great, the rooms were clean, and best of all it didn't have that old hotel smell. They offer a shuttle to the airport and to the Cardinal HOF restaurant near Papa John's Stadium. Wifi was fast, continental breakfast was nice and the coffee was always hot. Has...

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Helpful?
Thank Chase P
Chad M, Front Office Manager at SpringHill Suites Louisville Airport, responded to this review

Chase, We just want to thank you for taking the time to let us know how your stay was. We strive for great customer service. We hope to see you again if your passing through the Louisville area. Sincerely Chad McCubbin Assistant General Manager

Reviewed 9 September 2016 via mobile

Everything about my stay at the SpringHill Suites was excellent--clean rooms and lobby, spacious rooms, friendly and courteous staff, etc. I will go out of my way to stay here in the future and would recommend to anyone.

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Helpful?
Thank Craig M
Cookeville, Tennessee
Reviewed 4 September 2016

The room was clean and comfortable and within perfect proximity to Kentucky Kingdom. Springhill Suites also provided shuttle service to the front gate at Kentucky Kingdom. Check-in was flawless with professional staff. I would stay here again.

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Helpful?
Thank Dana C
Chad M, Front Office Manager at SpringHill Suites Louisville Airport, responded to this review

Dana, We just want to thank you for taking the time to let us know how your stay was. We strive for great customer service. We hope to see you again in the future when your travels bring you back to the Louisville area. Sincerely, Chad McCubbin Assistant General Manager Springhill Suites Louisville Airport

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about SpringHill Suites Louisville Airport

Address: 820 Phillips Ln, Louisville, KY 40209-1330
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: $163 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Louisville Airport 3*
Number of rooms: 120
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Also Known As:
Springhill Suites Louisville Airport Hotel Louisville
Hotel Style:
#27 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Louisville Airport staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is good. They seem to be soundproofed.”
 of 5 bubbles historylv2014, 2 Oct 2016 | Read review
“Close to Kentucky Kingdom and Airport”
 of 5 bubbles J2428QSjoel, 26 Jul 2016 | Read review
“Third floor was great”
 of 5 bubbles WorldTravelers1218, 6 Feb 2016 | Read review
“The higher up the more city lights you'll see!”
 of 5 bubbles larong2015, 7 Dec 2015 | Read review
4 of 4
Expedia.com
US$110* /night
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Hotwire.comUS$110
TripAdvisorUS$110
Booking.comUS$110
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Prices are for 1 room, 2 adults
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