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BEST WESTERN Louisville East

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433 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Louisville East
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Showing 431: English reviews
Raleigh, North Carolina
Reviewed 10 May 2016

This hotel was a good place to stay for our Derby trip. The location was easy to find and near plenty of dining selections. The room was comfortable and the staff was very friendly. This hotel offered everything we needed for our stay and we would definitely consider staying here again.

Review collected in partnership with Best Western
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Thank Debbie M
Reviewed 7 May 2016 via mobile

Nothing particularly special but it is clean and comfortable. We are here for the Derby and we did get a gift bag. Of note too is the fact that I was able to make a reservation here 1 week before the Derby and it is only 14 miles from Churchhill Downs.

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Thank Tjshade
Detroit, United States
Reviewed 2 May 2016

Enjoyed my stay at this hotel. All the staff were nice and very friendly. Nice hot breakfast with lots of choices. indoor pool was great. Hotel seemed to be in a nice safe neighborhood with lots of restaurants closeby. Will definitely stay here again.

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Thank Samuel B
Des Moines, United States
Reviewed 29 April 2016

I sent workers to pick up merchandise for me in Louisville. I made reservations, called the hotel three times, they never answered. H ad to call corporate customer service, gave the names of the people and all CC info. Paid in advance, yet they still gave the people problems, didn't want to give them the room. What? is wrong with...

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Thank William H
Brownstown, United States
Reviewed 29 April 2016

The hotel had a decent breakfast. Very close to our volleyball tournament. Many restaurants and shopping next door. The front desk people were nice. Parking is bad, not many spaces but there was several construction projects going on.

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Thank Rex M
Reviewed 27 April 2016

Booked through a 3rd party. When I came to check-in, it took me 20 minutes to even get into my room because I had to prove to the Front Desk I wasn't a local, because apparently this hotel charges a $250 deposit for locals due to prostitution and drugs. I had moved to California in March of 2015, but hadn't...

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Thank Cassie B
Isle of Portland, United Kingdom
Reviewed 27 April 2016

Called in to verify that they had 8 rooms gave all of credit info and etc. Upon arrival they didn't have our rooms! Gave them all of the information with dates times and etc... They said they couldn't do anything without the manager. Gave them my phone number for the manager to call. HE NEVER CALLED.... CHECKED IN SEVERAL TIMES........

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Thank Doug T
Henderson, United States
Reviewed 25 April 2016

The hotel was convenient to the conference location; room was clean and quiet, there were teens on the same floor, but on the other end of the hallway; breakfast included hot items and was well prepared and stocked.

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Thank Maree C
Mississauga, Canada
Reviewed 21 April 2016 via mobile

A clean hotel reasonably price. Good breakfast and close to evening amenities. Lots of parking. Short walk or drive to all you would need. Would stay again. No surprises. Staff calm and attentive. Didn't notice till leaving they were having construction done .

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Thank Bruce B
Northern Kentucky, United States
Reviewed 15 April 2016

As of this review date, this is a dated hotel. The exterior and lobby look clean but our room was old and dated. They say the bathrooms are all being updated but we did not get one of those rooms (nor did the front desk staff know which ones were renovated because we asked to switch). The bedding and bed...

Review collected in partnership with Best Western
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Thank Robin K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Stay at this Louisville, Kentucky hotel featuring recently renovated guest rooms and enjoy a host of convenient amenities at a great value while traveling. The Best Western Louisville East is conveniently located with easy access to key attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options.Area Attractions:Churchill Downs – 12 m KY Fair / Expo – 10 mKentucky Derby Museum – 12 m 4th Street Live – 11 mLouisville Slugger Museum – 12m Skyview Park – 2 mCaesars Riverboat Casino – 25m Oxmoor Mall – 4 mTom Sawyer State Park – 7 m St. Matthews Mall – 4 m ... more   less 

Additional Information about BEST WESTERN Louisville East

Address: 9802 Bunsen Way, Louisville, KY 40299
Region: United States > Kentucky > Louisville > East Louisville
Price Range: $106 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Louisville East 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline and Best Western so you can book your BEST WESTERN Louisville East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Hotel Style:
#36 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Louisville East staff and other travellers.
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Questions? Get answers from BEST WESTERN Louisville East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The other guests at the hotel seemed to be contractors for local construction projects. They were very friendly but a little loud at night.”
 of 5 bubbles 204cassandraf, 22 Nov 2016 | Read review
“Upper floors with a King size bed”
 of 5 bubbles 123456topman, 1 Nov 2016 | Read review
“The East side sunrise has nothing blocking it. Nice.”
 of 5 bubbles Jeff40330, 6 Sep 2016 | Read review
“My room was near the ice machine and elevator on the third floor, and it was still quiet.”
 of 5 bubbles jrife88, 29 Jun 2016 | Read review
“Call before hand and request larger KING room, because the standard KING rooms are tiny.”
 of 5 bubbles 547cassieb, 27 Apr 2016 | Read review
5 of 5