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Hyatt Regency Louisville

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Traveller (253)
Room & Suite (141)
Dining (29)
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Overview
  • Excellent51%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“great location”(193 reviews)
“convention center”(104 reviews)
“sway restaurant”(14 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,557)
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Show reviews that mention
All reviewsgreat locationconvention centersway restaurantfourth street livewithin walking distancenice hotelfront desk staffparking garagehotel restaurantself parkrestaurants and barsheart of downtownyum centerbusiness tripking roombed was comfortablethe room was nice
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1 - 5 of 1,545 reviews
Reviewed 5 days ago

Great location. Many restaurants close by. Was fortunate to great a good view overlooking 4th street live. Unfortunately, the room was dirty. Hair everywhere is the bathroom. Stain on carpet and sheets. I mentioned it to the receptionist but she was not bothered.More

Thank lili372
Response from Larry B, General Manager at Hyatt Regency LouisvilleResponded 4 days ago

Thank you for taking the time to complete your review on this website. Please accept my apology for our poor housekeeping in your guestroom. Obviously, this is far below our standard and we will follow up with our team to ensure that this isn't repeated...More

Reviewed 1 week ago

Great location on fourth where there are many restaurants and sandwich shops and pleasant entertainment. The staff at Hyatt was very caring and concerned for my experience and happiness. The only real disappointment was that they do not offer complimentary breakfast.More

Review collected in partnership with Hyatt Hotels
Thank Patricia D
Response from Larry B, General Manager at Hyatt Regency LouisvilleResponded 4 days ago

Thank you for your review of your stay with us. We're glad to hear that you appreciated the service from our staff. We would like to point out that our most frequent guests (World of Hyatt Globalists) receive a free full breakfast in our Sway...More

Reviewed 2 weeks ago

This hotel was very nice until I was accosted by a panhandler IN THE LOBBY of this hotel. The area around the hotel attracts a lot of people out to enjoy an evening and has several nice hotels, so it attracts a lot of panhandlers...More

Review collected in partnership with Hyatt Hotels
1  Thank Logan B
Response from Larry B, General Manager at Hyatt Regency LouisvilleResponded 4 days ago

Thank you for your comments about your recent visit to our hotel. Please accept my sincere apology for the startling experience you had after entering our lobby. Of course, I agree with you entirely, Hyatt guests should never be confronted by non-guests on our property....More

Reviewed 2 weeks ago

The staff was helpful by answering our questions, but they did not go out of their way to be kind or make us feel comfortable. The rooms are not quiet from interior or exterior noise. A toddler in the room next to ours woke us...More

Review collected in partnership with Hyatt Hotels
Thank Call_me_red
Response from Larry B, General Manager at Hyatt Regency LouisvilleResponded 4 days ago

Thank you for posting your review about your experience at our hotel. We apologize for the inconvenience you suffered due to the lack of tranquility from your neighboring room. We hope you will give us another opportunity soon to demonstrate our normal standards of service.

Reviewed 2 weeks ago via mobile

Stayed here for a business trip recently, and was really impressed with the room size and layout. Compared to many of the hotels I’ve stayed in, this is in the top 5% for space and amenities provided. Within the room there’s a long list of...More

Thank djtp123
Response from Larry B, General Manager at Hyatt Regency LouisvilleResponded 2 weeks ago

Thank you very much for your thoughtful review of our hotel. We are delighted that you liked the convenience, layout and amenities we offer in our guestrooms. We have taken note of your comments regarding the location of entry lights. Thank you

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$171 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Louisville
#4 Luxury Hotel in Louisville
#17 Business Hotel in Louisville
#17 Romantic Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$171 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Louisville
#4 Luxury Hotel in Louisville
#17 Business Hotel in Louisville
#17 Romantic Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (253)
Room & Suite (141)
Dining (29)
Pool & Beach (20)
Amenities (34)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
billoconnell
March 6, 2018|
AnswerShow all 3 answers
Response from Kristie D | Property representative |
Hello, we do not offer a sauna.
0
Votes
Scott C
February 17, 2018|
AnswerShow all 6 answers
Response from BoldestBidder | Reviewed this property |
Self parking is $15 per day in the parking garage. The garage entrance is difficult to find. If you plug in 301 W. Jefferson St, Louisville, KY in Google Maps it will take you directly to the garage entrance.
0
Votes
TNH07
September 20, 2017|
AnswerShow all 4 answers
Response from Kristie D | Property representative |
We have no hot tubs in our guest rooms or pool area. Thank you!
0
Votes
Room Tips
"High rooms (12 & up) give the best views -- choose River view or City view."
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"The center of the hotel is open, so if you have problem with heights request a lower floor. Top floors have a..."
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"I'm sure this is more of a personal thing, but the pillows are incredibly soft and do not provide (much..."
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"Comfortable bed and pillows. Very clean."
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