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Hyatt Regency Louisville

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Traveller (253)
Room & Suite (141)
Dining (29)
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Overview
  • Excellent51%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“great location”(186 reviews)
“convention center”(104 reviews)
“sway restaurant”(14 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jun. 10Jun. 11
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,543)
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All reviewsgreat locationconvention centersway restaurantfourth street livewithin walking distancenice hotelparking garagehotel restaurantself parkrestaurants and barsheart of downtownyum centerbusiness tripking roomfront desk staffthe room was nicebed was comfortable
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271 - 275 of 1,531 reviews
Reviewed May 20, 2017

No shuttle. To many charges not a good view. Just construction. Stay somewhere else u Will not regret it the manager charged my card 5 times upfront. And did not ask or say What she was doing. And she ran it for 200 dollars about...More

Review collected in partnership with Hyatt Hotels
Thank motobrats6769
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded May 23, 2017

Hello, I apologize about the issues you experienced while staying with us. I see that our Front Office Manager was able to speak with you about the incident and am very sorry for the inconveniences that were caused during your stay with us. Please know...More

Reviewed May 18, 2017

Most unfriendly, unhelpful front desk I ever experienced! We arrived after driving 10 hours. Had reservation for queen bed. Entered the room to find 2 double beds. Went to front desk and they transferred us to another room with queen bed but insisted the first...More

Thank GL B
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded May 20, 2017

Hello, I'd like to thank you for choosing our hotel and for providing us with specific feedback about your stay. While I am certain our hotel only offers queen and king beds in our rooms, I apologize for the inconveniences that occurred with your room...More

Reviewed May 18, 2017

We stayed here for me nights. The parking is expensive. Breakfast is not free as in other Hyatts that we have stayed. The rooms a nice and the staff was friendly and helpful. I kids love the interior.

Review collected in partnership with Hyatt Hotels
Thank Kristi H
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded May 20, 2017

Hi Kristi, I am glad you enjoyed your room and that you noticed our staff being helpful and friendly. We hope that you will choose our hotel again and appreciate your review! Thank you!

Reviewed May 17, 2017

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Review collected in partnership with Hyatt Hotels
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded May 20, 2017

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Reviewed May 17, 2017

The parking system sucks but other than that the room are very nice and clean and the hotel is very quiet..... I think the front desk staff could use some retraining on the parking pass system... I was there for to night , payed for...More

Review collected in partnership with Hyatt Hotels
Thank kimberlybB3210SE
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded May 20, 2017

Hi Kimberly, While I am glad you loved staying with us, I apologize about the inconveniences with the city parking garage. We will work to fix these issues and appreciate you giving us the information to do so. We hope to see you back at...More

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Most Booked Properties in Louisville
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$158 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Louisville
#4 Luxury Hotel in Louisville
#17 Romantic Hotel in Louisville
#17 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$158 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Louisville
#4 Luxury Hotel in Louisville
#17 Romantic Hotel in Louisville
#17 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (253)
Room & Suite (141)
Dining (29)
Pool & Beach (20)
Amenities (34)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
billoconnell
March 6, 2018|
AnswerShow all 3 answers
Response from Kristie D | Property representative |
Hello, we do not offer a sauna.
0
Votes
Scott C
February 17, 2018|
AnswerShow all 6 answers
Response from BoldestBidder | Reviewed this property |
Self parking is $15 per day in the parking garage. The garage entrance is difficult to find. If you plug in 301 W. Jefferson St, Louisville, KY in Google Maps it will take you directly to the garage entrance.
0
Votes
TNH07
September 20, 2017|
AnswerShow all 4 answers
Response from Kristie D | Property representative |
We have no hot tubs in our guest rooms or pool area. Thank you!
0
Votes
Room Tips
"The center of the hotel is open, so if you have problem with heights request a lower floor. Top floors have a..."
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"I'm sure this is more of a personal thing, but the pillows are incredibly soft and do not provide (much..."
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"Comfortable bed and pillows. Very clean."
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"Great views of the river on the North side of the hotel"
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