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I have chemical sensitivities AND food intolerances, so travel can be a nightmare. Kristin Hellmueller manages a tight ship. Just as I requested: No feathers in the room, no air freshener, none of the other things the other hotels get wrong so often. She's friendly...More
Thank Holly H
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 1 week ago
Thanks so much for posting a review! We certainly enjoyed having you here on your recent visit! Brenda says that breakfast isn't the same without you, and to hurry up and come back for a visit. Safe travels!
The breakfast is superb! And especially because of Brenda Turpley. Brenda is always (!) there with a friendly hello (Baby). And her food is excellent. My sister visited with me a few months ago. Brenda remembers to ask after her each time I stay.
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 2 weeks ago
Thanks so much for posting a review! We so enjoy having you here, and you know Brenda enjoys taking care of our Residence Inn family. Thanks so much for mentioning Sam and Stephanie as well, who are new staff members, and already excel at taking...More
I can't say enough good things about our experience at the Residence Inn East. Sabrina at the front desk was the most helpful of any Hotel Staff I have ever experienced. We called 3 days before are arrival to see if we could get an...More
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 4 weeks ago
Thanks so much for your review! I agree, Sabrina is fantastic! I'm so glad you were able to enjoy your stay with us, and we look forward to welcoming you back on your next visit!
This was our first time staying here & we will definitely be back! Let me start by saying that the lady in the kitchen area (I believe her name was Brenda) was the sweetest ladies ever! We have never stayed at a hotel with a...More
1 Thank Mommyoftwolilones
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 5 weeks ago
Thanks so much for your review! Brenda loved the "shout out" you gave, and we all appreciate you choosing to stay with us on your last visit! We look forward to welcoming you back. Safe travels!
I stay at a lot of Marriott properties and this one doesn't live up to the brand. The rooms were not clean and the facility was looking worn out. They did allow pets but had the highest pet fee, $100, of any hotel chains I...More
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 31 July 2017
I'm so sorry you were disappointed with us on your recent stay. The $100 pet fee is a standard for Residence Inn's, and the four properties in Louisville all charge the same fee to sanitize the rooms. As for the facility, we are also looking...More
Additional Information about Residence Inn Louisville East
Address: 120 North Hurstbourne Parkway, Louisville, KY 40222-5108
Location: United States > Kentucky > Louisville > Lyndon
Price Range:US$146 - US$293 (Based on Average Rates for a Standard Room)
Hotel Class: 3 star
Number of rooms: 96
Awards & Recognition
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$146 - US$293 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Business Hotel in Louisville
#14 Family Hotel in Louisville
Non-Smoking Rooms ,
Number of rooms
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