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Residence Inn Louisville East

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Residence Inn Louisville East
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215 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Louisville East
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Showing 213: English reviews
Louisville, Kentucky
Reviewed 3 September 2015

When your away from home for long periods of time for work, it's nice to know you can have a home like feeling for your extended stay. The hospitality my wife & I recieved for breakfast was outstanding & enjoyable. Brenda Turney went out of her way to make us feel special!!! We will be here for several more months...

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Helpful?
Thank Michael N
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review, and for the excellent idea of the fusion water at the desk. It is a hit with both the staff and the guests! We have so enjoyed having you here as another part of our Residence Inn family! The whole staff loved the individual "shout outs", and appreciated your review immensely. Thanks again!

Louisville, Kentucky
Reviewed 30 August 2015

Breakfast is awsome here. Thanks to Ms. Brenda. And i need to thank Ms. Yvette she is great at her job, and she takes time to see if you have everything you need. Could not ask for a better place to stay. And the girls that clean our room are so sweet. And the guy at the frout desk dont...

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Helpful?
Thank DMI62
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review. I have passed on your kind comments to our staff, who are always pleased to hear when our guests have such positive experiences. I am confused with the rest of the review, where you mark service, location and sleep quality a 1? Please let us know what we can do to make you more...

Southlake, Texas
Reviewed 17 August 2015

My recent stay at this Residence Inn wasn't great, but in fairness to the hotel's management staff, my stay was short, so I did not raise issues for their attention. My biggest issue was with the general cleanliness of the room. Upon opening the door, there was a squashed cricket on the floor, not something I really enjoyed seeing. The...

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Helpful?
Thank DragonChowhound
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for posting a review. I am so sorry your experience was not what we usually offer here at Residence Inn Louisville East. We take feedback seriously, and I would appreciate additional information, to assist me in isolating the process that failed, resulting in your less than positive experience. Please contact me at 502-425-1821. I look forward...

Louisville, Kentucky
Reviewed 9 August 2015

I have stayed at several different properties because of the nature of my job requiring me to be "on the road" for several weeks or months at a time in Kentucky and adjoining states. The Residence Inn, Louisville East, is without question one of my favorite places, especially for my extended stays. I have been at this location on many...

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Helpful?
Thank Jai S
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for your review! We are all so sad that you will be leaving us, but we hope you will be scheduled back in Louisville soon, so we can welcome you back home!! Love to you from all of the staff..............

Mainz, Germany
Reviewed 9 August 2015

My room was very practical for a longer stay with a full kitchen with all appliances. The bed was long enough and the mattress, pillows were good. The bathroom facilities were very well kept. The breakfast was always very good and the personnel very friendly. Finally, the check-in check out procedure went very well and the receptionists were always friendyl...

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Helpful?
Thank Ricky D
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for posting a review. I will share with the staff your service comments, as their goal is to make our guests feel at home here. I'm pleased you enjoyed our fully equipped kitchen in every guest suite, as it really makes it more comfortable, especially for long term stays. We look forward to seeing you in...

Reviewed 7 August 2015

I took my teenage daughter and two of her friends to Louisville to attend a concert at the KFC Yum Center. I picked this hotel because of its 2-bedroom suites. I had a bedroom all to myself, complete with its own bathroom, desk, TV and closing door. The girls had the upstairs loft bedroom, which also has its own bathroom...

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Helpful?
Thank Dawn L
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! I'm glad you enjoyed your stay in Louisville. I agree, the Penthouse suite is perfect for travelling with a family......that extra bathroom comes in VERY handy! We hope to see you again the next time you are in Louisville.

Reviewed 16 July 2015 via mobile

Worst staff at office. I think his name was Greg but he should not be a overnight auditor If he wants to complain how tired he is when your checking out at 0430 and asking for them to call a taxi for you to the airport. All he said it wasn't his job and when I asked for the number...

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Helpful?
Thank Prairecwby
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Please accept my apologies for your experiences! As you can see from the surrounding reviews, customer service is certainly a focus here, with the staff members frequently praised for going above and beyond! I will definitely be looking into this issue further, to correct any variances in our staff service. We do value your feedback, and we are grateful for...

Louisville, Kentucky
Reviewed 6 July 2015

The entire family is staying for 6+ weeks in one of the spacious 2 bedroom suites due to a work engagement. The price for a room this size was very affordable and the property boasted some of the friendliest employees that I have ever encountered in my 15 years as a loyal Marriott Platinum Rewards Customer. Special thanks to "Miss"...

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Helpful?
Thank NomadMother
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you for your review! It is a pleasure to have you and your family as guests for the summer, and I will pass on your comments to the associates. I'm pleased you are enjoying our spacious Penthouse suite, as well as the "family feel" here at this hotel. Please let us know if we can be of any further...

Elliestar
Reviewed 12 June 2015

We stayed in the Residence Inn Louisville East on Saturday, June 6th - just one night. We arrived about 11:30 p.m. and literally got the last parking spot. There were several trucks taking up two spots, I'm sure when this hotel is full it's impossible to find a spot. We immediately went to the reception area to check in and...

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Helpful?
Thank Elliestar
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review. I'm pleased you enjoyed our spacious suites with fully equipped kitchens. Brenda at breakfast does an excellent job of making every guest feel like family, while providing an excellent hot breakfast. We always appreciate feedback that enables us to improve, and we hope to see you again the next time you pass through...

New Delhi, India
Reviewed 6 June 2015

There rooms are really good. Though it is suggested to get a room on level 2. You will not be able to open your curtains on ground levels. This is well placed with several of the restaurants close by.

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Helpful?
Thank nik_0107
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for posting a review! I agree, our location is perfect, both close to fun things to do, as well as a variety of restaurants. We hope to see you again the next time your travels bring you to Louisville.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Louisville East is an upscale apartment-style hotel offering spacious guest suites with fully equipped kitchens. Our studios and penthouse suites features complimentary high speed internet access and flat screen TV’s with digital satellite. Conveniently located off I-64 and I-264, this hotel is near many restaurants, Oxmoor and Summit Shopping Malls, Churchill Downs, and Slugger Museum. We are walking distance to University of Louisville Shelby Campus and major business.The hotel also provides a complimentary full hot breakfast and evening reception (Monday thru Wednesday), outdoor swimming pool, and complimentary passes to Power House Gym fitness center. Whether for business or leisure, the Residence Inn Louisville East is your ideal “home away from home”. ... more   less 

Additional Information about Residence Inn Louisville East

Address: 120 N Hurstbourne Pkwy, Louisville, KY 40222-5108
Region: United States > Kentucky > Louisville > Lyndon
Price Range: $154 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Louisville East 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Louisville East Hotel Louisville
Louisville Residence Inn
Hotel Style:
#9 Business Hotel in Louisville
#14 Family Hotel in Louisville
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Questions & Answers

Questions? Get answers from Residence Inn Louisville East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a fire places if you want.”
 of 5 bubbles S5892CEdavidl, 29 May 2016 | Read review
“All the rooms were nice.”
 of 5 bubbles shelleyw983, 22 May 2016 | Read review
“Single or Villa”
 of 5 bubbles madhusudhanaa, 30 Apr 2016 | Read review
“I have stayed in many rooms. Everyone was excellent.”
 of 5 bubbles Grascott, 16 Apr 2016 | Read review
“Call the hotel in advance and let them know your preferences. They do their best to accommodate.”
 of 5 bubbles 22CAT22, 10 Nov 2015 | Read review
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