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Residence Inn Louisville East

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222 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Hendersonville, North Carolina
Reviewed 7 May 2015

This was a fine place. The bed seemed a bit small for a queen. The kitchen had everything you would need if you wanted to cook. It was clean and the staff very friendly. Breakfast was ok, as was the location.

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Helpful?
Thank Kaye333
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review. I am pleased you enjoyed our spacious guestrooms with our fully equipped kitchens. Our friendly staff would love to welcome you back on your next visit to Louisville! Happy Travels!

Bay City, Michigan
Reviewed 15 April 2015

My husband and I found this location while traveling on business 4 years ago. I can honestly say that we have gone out of our way to return to this location when in the Louisville area for reason both professional and leisure. We have returned here after our initial extended stay(14 months) more than a half a dozen times times....

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Thank BigDogCouple
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for posting a review. The staff and I are so pleased to have you in our Residence Inn family. We look forward to seeing you on your next visit.

North Judson, Indiana, United States
Reviewed 13 April 2015

This was our 5th time staying at Residence Inn Louisville East. We are with a traveling girls volleyball club. We travel to Louisville 1-2 times/year for tournaments. We are very satisfied with this hotel. Rooms are clean. Staff is pleasant and accommodating. Marsha in group sales is great to work with. Brenda in the kitchen is fantastic. The breakfasts are...

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2Thank Marsha R
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! We so look forward to your team's visits in the spring. Brenda loves the girls, and can't wait for your next tournament. Good luck to you and your team until we see you again next year!

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 8 April 2015 via mobile

I have never felt led to write a review before this experience. I am a Marriott rewards member so I stay exclusively at Marriott properties. Good: I like the full kitchen. Very helpful when you are traveling with a family. Location is decent. Close to shopping and a Whole Foods Market and Starbucks. Bad: Room is not so clean. Inside...

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Helpful?
1Thank A TripAdvisor Member
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Please accept my apologies for the issues you experienced at Residence Inn Louisville East. Housekeeping issues such as you commented on are not standard, and we certainly will be making every effort to correct them. It would help if we could get additional information, in order to track where our systems broke down. Please contact me at 502-425-1821. Thank you...

Michigan
Reviewed 3 April 2015

Our trip was planned at the very last minute. It was a very pleasant surprise. Comfortable room, very clean especially the bathroom. Second day had a great breakfast with Sediqa who was hostessing the room. It was very busy and she made sure that nothing ran out and dirty dishes were bussed or disposed of properly. Fun to watch her...

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Helpful?
Thank Knot2late
Kristin H, Manager at Residence Inn Louisville East, responded to this review

We appreciate you staying with us and sharing your experience. We are so happy you enjoyed our suites and our breakfast. Sediqa is happy you remembered and mentioned her name. Please come back and see us again!

Charlotte, NC
Reviewed 2 April 2015

We stayed at the Hurstbourne Residence Inn on March 29 through March 30, 2015. After staying in a number of terrible hotels in Eastern Louisville, we were very pleased and comfortable in our studio suite. Everything worked. Full kitchen. Comfortable sitting area and work stations. Marble everywhere--that stuff isn't cheap! Decent bed. The only thing lacking is a dresser or...

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Helpful?
Thank NCCatFan
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review. I am so pleased you were so comfortable staying with us. Our well appointed rooms are like studio apartments, perfect for long term stays as well as just overnight . We look forward to seeing you again the next time you are in Louisville!

Reviewed 30 March 2015

This is an updated "gen 1". The rooms are clean and updated. The staff is friendly. The social hour is very well done. Good food. Doesn't rush you out at 7:30pm. Sediqa - the staff member who runs the social hour - does a great job. She is friendly, accommodating and professional. I have made this my new "home" when...

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Thank M M
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review! It is a pleasure to welcome you to our "family". I am pleased to hear you enjoy the unique architecture of our "gen 1" hotel, with a more apartment-like feel. Sediqa looks forward to seeing you again next month for social!

Philadelphia, Pennsylvania
Reviewed 17 March 2015

Simply excellent. We travel with dogs. First floor studio was excellent at $105 a night. Very clean. Staff friendly and helpful too. Plenty of room inside the studio. Kitchen appliances clean and worked well. (Yes, I actually baked dinner in the oven and it worked well.) Nice breakfast buffet. We stayed 3 nights. Huge open field next door for walking...

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Helpful?
Thank traveldog_13
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for your review. I am so pleased you enjoyed your stay with us. Having a fully appointed kitchen is such a bonus when you travel, and I am glad that you were able to make full use of it. We love being a "pet friendly" hotel, and our location makes it easy for our "four legged"...

Reviewed 2 March 2015 via mobile

The hubby had to come here on business; we stayed here a few months back and it was great (other than finding mold on the pillows) this time it's definitely nothing to write home about. I'm not sure if a new housekeeper cleaned our room or what but it's disgusting. The kitchen towels are stained. The coffee pot is disgusting--it...

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1Thank Jw4810
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

We appreciate your feedback. Please accept my apologies for your recent experience at our hotel. A clean room and friendly service are what we pride ourselves on, and I am so sorry that your experience did not mirror our mission. I have shared your comments with our staff, who are equally upset, and determined to win you back. We hope...

Indianapolis, Indiana
Reviewed 24 February 2015 via mobile

I travel roughly 3 times a month for work. When I came to check in, Matt and Thais greeted us at the front desk. They remembered me from other visits. I was very impressed they took the time to visit with me for a minute. Excellent customer service and attention to detail! Matt and Thais made me feel so welcome!...

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Helpful?
Thank Catholl
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for your review. We love having our repeat guests in every week or so, and I am pleased you feel so welcomed. I have passed on your comments to our staff, and we look forward to seeing you again! Thanks again for your comments.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Louisville East is an upscale apartment-style hotel offering spacious guest suites with fully equipped kitchens. Our studios and penthouse suites features complimentary high speed internet access and flat screen TV’s with digital satellite. Conveniently located off I-64 and I-264, this hotel is near many restaurants, Oxmoor and Summit Shopping Malls, Churchill Downs, and Slugger Museum. We are walking distance to University of Louisville Shelby Campus and major business.The hotel also provides a complimentary full hot breakfast and evening reception (Monday thru Wednesday), outdoor swimming pool, and complimentary passes to Power House Gym fitness center. Whether for business or leisure, the Residence Inn Louisville East is your ideal “home away from home”. ... more   less 

Additional Information about Residence Inn Louisville East

Address: 120 North Hurstbourne Parkway, Louisville, KY 40222
Region: United States > Kentucky > Louisville > Lyndon
Price Range: $165 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Louisville East 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Louisville East Hotel Louisville
Louisville Residence Inn
Hotel Style:
#9 Business Hotel in Louisville
#14 Family Hotel in Louisville
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Questions & Answers

Questions? Get answers from Residence Inn Louisville East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the loft room!”
 of 5 bubbles BeachGirl155, 3 Feb 2017 | Read review
“Get the 2 bedroom suites”
 of 5 bubbles aundriad2017, 31 Jan 2017 | Read review
“Some rooms have a fire places if you want.”
 of 5 bubbles S5892CEdavidl, 29 May 2016 | Read review
“All the rooms were nice.”
 of 5 bubbles shelleyw983, 22 May 2016 | Read review
“Single or Villa”
 of 5 bubbles madhusudhanaa, 30 Apr 2016 | Read review
5 of 5