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Residence Inn Louisville East

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Traveller (79)
Room & Suite (38)
Dining (12)
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Overview
  • Excellent61%
  • Very good25%
  • Average6%
  • Poor5%
  • Terrible3%
Travellers talk about
“pf changs”(4 reviews)
“front desk”(40 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Louisville East
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Rooms
Jun. 11Jun. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (252)
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All reviewspf changsseparate buildingsfront deskfull kitchenbasketball courthome away from homeevery guestthe general managerquiet locationthe breakfast areacleaning staffgreat propertypull out couchstayed nightswould stay here againbed was comfortablebusiness trip
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71 - 75 of 249 reviews
Reviewed November 3, 2015 via mobile

Our stay was terrific. The food exceeded our expectations. Brenda (the cook) made mornings a joy with her friendly helpfulness. The rooms were great as well. Seven of us traveled to Louisville from California and if we need to make the trek again, well stay...More

Thank prprprprpr
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded November 5, 2015

Thanks for posting a review, and especially for mentioning our wonderful staff member Brenda. You can see why she was a "Breakfast Attendant of the Year" for Residence Inn worldwide! She really does make starting your day a lot more fun.....and yummy! We look forward...More

Reviewed October 11, 2015

Great stay, great guest services, room are clean , and can't get better than Residence Inn East. A little distance from down town, but close many restaurants and a large shopping mall. Be sure to check for ice as you may need to go to...More

Thank Luke M
Response from Kristin H, Manager at Residence Inn Louisville EastResponded October 12, 2015

Wow Luke! Thank you so much for the nice review! Great service and clean rooms is what we aim for and it is great to hear that you enjoyed our hotel and the service you received during your stay. See you next time!

Reviewed October 11, 2015

Sadly the pool was being worked on so I didn't get to experience that, but the hotel breakfast was the best! Brenda is the one who makes it, and she is simply the most friendly person! She also makes an amazing breakfast! She was definitely...More

Thank Peter G
Response from Kristin H, Manager at Residence Inn Louisville EastResponded October 12, 2015

Thank you for your feedback on the breakfast. I will let Brenda know about your wonderful comments in this review. We hope we get a chance to serve you again.

Reviewed October 6, 2015

Five of us met to enjoy the St. James Art Fair. The penthouse sleeps six, with a loft bedroom, two baths, full size kitchen, and living room. There are steps up to the unit and steps to the loft after one enters. The kitchen looks...More

Thank Patricia T
Response from Kristin H, Manager at Residence Inn Louisville EastResponded October 7, 2015

We appreciate you staying with us and sharing your experience. We are so happy you enjoyed our spacious suites and comfortable beds. Thank you for your kind words about our staff. Brenda is thrilled you remember her name! We hope to see you again soon.

Reviewed September 18, 2015

This is an old-style Residence Inn with the condo-like setting. The property has been adequately updated, except for the slow and unreliable wifi. (I got their "premium" connection, which did not make a bit of difference). The staff was consistently courteous, friendly, and professional. The...More

Thank Just_a_Rd_Warrior
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded September 20, 2015

Thanks so much for posting a review. I am so sorry you had issues with the wifi, as we completed the upgrade to the faster internet this past year. We do provide a support number in the rooms to help identify any "down" areas, as...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$125 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Louisville
#12 Family Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Louisville
#12 Family Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (38)
Dining (12)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"4th floor was nice and quiet."
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"This is the old-style Residence. 12 rooms in each separate building. All good."
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"stay someplace else"
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"ask for a ground floor room"
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