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Courtyard Louisville Downtown

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Courtyard Louisville Downtown
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311 Reviews from our TripAdvisor Community

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Showing 310: English reviews
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Frankfort, Kentucky
Reviewed 3 days ago NEW

Downtown Louisville Courtyard is always Excellent because of its location, downtown and the great personnel that take care of you and your personal needs. I always give them a great review because they deserve it. Great location, personnel, window review of the river, and parking. I would recommend the Courtyard Louisville Downtown to all my friend, family and anyone wanting...

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Helpful?
Thank ecollinsjr
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

We are delighted to hear about your recent stay with us and really appreciate your feedback. Your comments on the hotel and staff will be shared with the team to inspire them to continue delivering exceptional service. Thank you again, and We look forward to having you as our guests again when your travels bring you back to Louisville.

Paducah, Kentucky
Reviewed 5 days ago NEW

Check-in was quick even though the hotel was busy. Parked and went to the room. It was clean with a fresh smell. Everything was in working order. The bed was very comfortable. We were there for an event at the Yum Center and the hotel was very convenient. It was also close to some downtown restaurants and bars. We have...

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Helpful?
Thank 447chip
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

We are delighted to hear about your recent stay with us and really appreciate your feedback. Your comments on the hotel and staff will be shared with the team to inspire them to continue delivering exceptional service. Thank you again, and We look forward to having you as our guests again when your travels bring you back to Louisville.

Commerce Township, Michigan
Reviewed 1 week ago

Great location for a visit to Louisville! My daughter's volleyball team stayed here and enjoyed the warm swimming pool with her teammates. It was close to nightlife and restaurants and we will be back the next time we are in the Louisville area. The staff was friendly and helpful.

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Thank Jennifer S
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

Thank you for choosing the Courtyard Downtown Louisville for your stay! We are centrally located to all that Downtown Louisville has to offer. We appreciate your feedback and look forward to having you as our guest again in the future.

Fairborn
Reviewed 2 weeks ago

This hotel is in a perfect location to introduce one to Downtown Louisville. The Courtyard has onsite parking so we were able to park our car safely in the parking garage. The representatives were very courteous and voluntarily revealed information about the local surroundings without me asking. The hotel was clean on the inside and outside. There was a nice...

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Helpful?
Thank Trauna J
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

We are delighted to hear about your recent stay with us and really appreciate your feedback. Your comments on the hotel and staff will be shared with the team to inspire them to continue delivering exceptional service. Thank you again, and We hope to have you as our guests again should your travels bring you back to Louisville.

Reviewed 3 weeks ago

I'm really not sure what the deal was here. The hotel had a great location, beautiful décor, friendly staff....but service was just not what we expected. We often stay at Courtyards when traveling and everything just moved very slow at this one. Staff were friendly. Room service, housekeeping and the in-hotel food services were very slow. Rooms also seemed much...

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Helpful?
Thank Cindy K
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

Thank you for staying with us and sharing your experience. On behalf of myself and my team, I apologize for falling short of your expectations. Rest assured we will use your feedback as a training tool for future guest interactions. Thank you again and safe travels!

Baltimore, Maryland
Reviewed 4 weeks ago via mobile

Do not stay here unless you like loud car noise. My room overlooks a major intersection coming into the city, and all I here is revving engines. The area is closer to some good restaurants, and the Yum center. I look forward to no sleep.

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Helpful?
Thank Jamie B
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

I would like to apologize for the disturbance caused to you by outside traffic noise. Our goal is to provide exceptional service to all of our guests. Please note that we strive to honor all requests including room upgrades and requests for higher floors. We would love the opportunity to better serve you whenever your travels bring you back to...

Fuquay-Varina, North Carolina
Reviewed 23 March 2017

The place is great. For food and attraction that are near buy it's prefect. The area is always moving so just park the car and walk around. Many of the attraction are within blocks and walking area. The staff and place are just great.

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Thank jetzombie
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

Thank you for choosing the Courtyard Downtown Louisville for your stay! We are centrally located to all that Downtown Louisville has to offer. We appreciate your feedback and look forward to having you as our guest again in the future.

Springfield, Missouri
Reviewed 21 March 2017 via mobile

Family wedding. Lots of different needs for young, old, suites, handicap rooms, working around event schedules, etc. The front desk at this hotel accommodated us all and enabled us to have a wonderful weekend free of stressing over our hotel needs. Maid service was scheduled when needed, wheelchair offered when needed, shuttle service provided and a friendly hello whenever we...

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Helpful?
Thank travelingfromhere
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

We are delighted to hear about your recent stay with us and really appreciate your feedback. Your comments on the hotel and staff will be shared with the team to inspire them to continue delivering exceptional service. Thank you again, and We hope to have you as our guests again should your travels bring you back to Louisville.

Indianapolis, Indiana, USA
Reviewed 20 March 2017

This is an excellent place to stay in Louisville. The location is within walking distance of 4th Street Live, many restaurants and pubs, and is right across the street from the KFC Yum Center. The hotel staff is extremely friendly and helpful, and one of the first things I noticed when I arrived was how clean the hotel is. From...

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Helpful?
Thank Travelinforfun_11
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

We are delighted to hear about your recent stay with us and really appreciate your feedback. Your comments on the hotel and staff will be shared with the team to inspire them to continue delivering exceptional service. Thank you again, and We hope to have you as our guests again should your travels bring you back to Louisville.

Dayton
Reviewed 19 March 2017 via mobile

Fun family visit- room was nice, location great- right across street from Yum center. Boys loved the indoor pool. Parking was $12 a day. Plenty to do in walking distance. Really wished the windows/outside walls were better. You can hear all of the outside traffic all night long. That was somewhat obnoxious.

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Helpful?
Thank Owenladyvols
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

Thank you for sharing your experience with us. I would like to apologize for the disturbance caused to you by outside traffic noise. Our goal is to provide exceptional service to all of our guests. We would love the opportunity to better serve you whenever your travels bring you back to Louisville.

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Downtown

Address: 100 S 2nd St, Louisville, KY 40202-1320
Region: United States > Kentucky > Louisville > Central Business District
Price Range: $230 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Courtyard By Marriott Louisville Downtown Hotel Louisville
Louisville Courtyard
Louisville Marriott
Hotel Style:
#15 Family Hotel in Louisville
#19 Romantic Hotel in Louisville
#32 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Louisville Downtown staff and other travellers.
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Questions? Get answers from Courtyard Louisville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always ask for the Room where you can see the River in the distance. ”
ecollinsjr, 26 Apr 2017 | Read review
“We had a nice view facing out the front of the hotel of restaurants in the area. ”
618jennifers, 21 Apr 2017 | Read review
“Higher floors can have a good view: I was in 710 and unfortunately my view was of the KFC Yum Center, which is not attractive.”
moorejjbb, 6 Mar 2017 | Read review
“Great if going to KFC Yum! Center & 4th Street Live”
deparkerg, 29 Nov 2016 | Read review
“Be aware of the driveway into the parking garage as it is the check-in location. ”
robertmR4984NF, 14 Sep 2016 | Read review
5 of 5