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Room was fine. Employees were not exactly friendly (I.e.-book in room has pool hours listed as closing at 11:00 pm, but actually closed at 10:00. When we called the front desk their response was literally, "Uhh...sorry." We also had no bedding for our foldout couch...More
Response from Larry C, General Manager at Courtyard Louisville EastResponded 27 July 2015
Thank you for taking the time to report these concerns. I sincerely apologize for the unfriendly interaction, pool hour posting error, and sofa linens. Our mistakes made here are not reflective of a typical experience at the hotel and steps are being taken...More
This was our first stay here. The rooms were kept clean and comfortable with a sofa to boot. No fridge or microwave in the rooms. The shower was wonderful. It was a very nice stay. I especially appreciated the fruit infused water that is kept...More
My daughters and I stayed here to go to the NASCAR race at Kentucky Speedway. We stayed in a one bedroom suite. The suite was roomy and clean. All I can ever ask for LOL. The facilities were nice. Breakfast included rate was well worth...More
This hotel was just what we needed on our way to and from a race at KY Speedway. They worked with us on an early check-in. We were welcomed at the front desk with a smile. Our room was spacious and clean although a little...More
They held the phone! Yes, Really! We could not be provide a phone for our room. It took 4 requests over 4 days to get a phone for our room.
We got a reply from the manager..."We will do better next time."
Not a chance!...More
Response from Larry C, General Manager at Courtyard Louisville EastResponded 13 July 2015
Thank you for taking the time to share this valuable feedback. Our policy is to have a telephone in each room on the night stand directly beside each bed. I wanted to assure you that this was an isolated issue and I really...More
US$117 - US$217 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#29 Business Hotel in Louisville
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Louisville East Hotel Louisville ,