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Hyatt Place Louisville-East

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Hyatt Place Louisville-East
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528 Reviews from our TripAdvisor Community

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Showing 526: English reviews
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Goodlettsville, Tennessee
Reviewed 2 days ago NEWvia mobile

We stayed at this hotel from March 24 until March 26. We were in Louisville for the Elks state bowling tournament. The staff at this hotel was wonderful. Even the young lady who tried to keep up with providing breakfast to the entire hotel by herself on a weekend was great. The only issues encountered were no clean forks during...

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Helpful?
Thank Jimmy H
Fairfax, Va
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

First off, I don't generally give out 5 stars (see my other reviews) so when I give this hotel such a high review let me caveat it with one thing. This is a solid/great business hotel. I guess families could stay here but not a place you would stay for a resort feel. I stayed on business once in February...

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Thank Duke_Fairfax
About Hotel's Favourite Review
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you for the 5 star review! We have worked very hard building a service culture and this will definitely not change!

Milwaukee, Wisconsin
Reviewed 3 days ago NEW

I booked through the Hyatt place website, so I never imagined there would be any problem with the reservation. When I got there though, they had a single king instead of a double queen available. I had two other people with me, and we're not share the bed close. The staff said they didn't have any other double rooms available...

Review collected in partnership with Hyatt Hotels
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Thank Bjaardker
Chicago, United States
Reviewed 1 week ago

The quality of the rooms and the appearance of this hotel was really excellent overall It was also in a great location for access to the city with good parking availability. The staff were outstanding in their courtesty and helpfulness. The hot breakfast was very good with plenty of diversity, served in a nice environment and great coffee for weary...

Review collected in partnership with Hyatt Hotels
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Thank markbU4765HD
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

So glad to hear you had a wonderful stay and you found the staff to be outstanding! This is what we strive for!

Sarasota, Florida
Reviewed 1 week ago via mobile

This location is ideal for a relaxed stay in a classy hotel that always makes you feel like your part of their family. Room was comfortable and loved the spacious shower. Lightning was excellent as was the heating kept the room warm without suffocating you. Plenty of parking in back allowed for late night out with no worries of parking....

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Thank scbleo
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you for the great review! We do our best to make everyone feel at home here at the Hyatt Place!

Madison, Alabama, USA
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank B796NCcharlesm
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Louisville, Kentucky
Reviewed 2 weeks ago

This was our worst stay at the Hyatt we have ever had. Room was dirty, nothing worked, food was awful. Not enough food for the guests at breakfast. Charged for a movie that did not work in the room and have not been refunded.

Review collected in partnership with Hyatt Hotels
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Thank christopherf135
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

I apologize for the problems you experienced. Please reach out to me directly so we can process the refund on the movie that didn't work.

Decatur, Alabama
Reviewed 3 weeks ago

Visited with family for a weekend trip. Clean room, plenty of space inside room, delicious breakfast, and a wonderful staff. I look forward to coming back and staying at thw Hyatt. It is in a wonderful location, close to interstate and lots of shops.

Review collected in partnership with Hyatt Hotels
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Thank brookel636
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you! We greatly look forward to having you stay with us again!

Kawartha Lakes, Canada
Reviewed 3 weeks ago

Second time at this hotel. Very clean, friendly staff and made our pets welcome as well. Rooms are spacious and very clean. Location is nice and quiet. Healthy choices available for breakfast. Personalised chocolate bar on checking in was a nice treat.

Review collected in partnership with Hyatt Hotels
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Thank debbiewK2691GS
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

I am glad you enjoyed the little touches we try to add! So happy to hear your stay was perfect and look forward to having you stay with us again!

New Harbor, United States
Reviewed 3 weeks ago

Really wasn't sure what to expect given some of the older reviews of this property and so was delighted to find a really pleasant staff, a spacious well appointed room and cleanliness all around. True the bathroom (or more accurately the shower/toilet space) was indeed cramped, but for heavens sake how much time does one spend in there?! The rest...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jeanne H
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you for the great review! I am so glad you enjoyed your stay and the upgrades we have made!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Louisville-East

Address: 701 South Hurstbourne Pkwy, Louisville, KY 40222
Region: United States > Kentucky > Louisville > East Louisville
Price Range: $159 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Louisville-East 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline and Hyatt Hotels Corporation so you can book your Hyatt Place Louisville-East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Louisville-East Hotel Louisville
Hyatt Louisville
Louisville Hyatt
Hotel Style:
#25 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Louisville-East staff and other travellers.
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Questions? Get answers from Hyatt Place Louisville-East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor was very quiet.”
 of 5 bubbles W8043XRkeithp, 11 Nov 2016 | Read review
“We had a 5th floor room and loved it!”
 of 5 bubbles , 29 Oct 2016 | Read review
“Busy street, lots of sirens”
 of 5 bubbles 592spikes, 13 Sep 2016 | Read review
“They were remodeling the 2nd floor so I recommend staying on the upper floors.”
 of 5 bubbles jeffreybX5900YV, 21 May 2016 | Read review
“Being part of the Hyatt Gold Passport, we had higher floor rooms although the place is not that big. No problems with the rooms”
 of 5 bubbles 526fredg, 2 Feb 2016 | Read review
5 of 5