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Hyatt Place Louisville-East

664 reviews
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Traveller (106)
Room & Suite (70)
Dining (18)
Overview
  • Excellent49%
  • Very good29%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“wet bar”(10 reviews)
“living area”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
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Rooms
Mar. 7Mar. 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (664)Write a Review
There are newer reviews for Hyatt Place Louisville-East
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Traveller rating
313
193
96
37
21
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313
193
96
37
21
Show reviews that mention
All reviewstoilet and showerwet barliving areabreakfast was includedfresh fruitgreat stayrooms are spacioussleeper sofavery nice hotelmorning breakfastoatmealrestaurants within walking distancebreakfast barking bedair conditionerwould definitely stay here againeasy access
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131 - 135 of 660 reviews
Reviewed 5 April 2017

Location excellent. Staff is superb. Breakfast was fine. Completely recommend this location for both short and long term stay. The location of this site is well suited to I-64 transportation and US 60 (Shelbyville Road).

Review collected in partnership with Hyatt Hotels
Thank jamesbachs
Response from Michael K, General Manager at Hyatt Place Louisville-EastResponded 7 April 2017

Thank you for the great review! We hope to see you again soon!

Reviewed 3 April 2017

After this trip, I will never stay at another Hyatt branded hotel. staff was rude, not very helpful with billing problems during time of stay. I had to contact the general manager, which took 3 days in order to correct my billing issues. Rooms are...More

Review collected in partnership with Hyatt Hotels
2  Thank 100donalds
Response from Michael K, General Manager at Hyatt Place Louisville-EastResponded 7 April 2017

I again apologize for your billing issues during your stay. The staff issues have been addressed as well.

Reviewed 29 March 2017

I have stayed in Louisville four times in the last two years. Each time I have stayed at a different place. I have now found the place that I will stay each time I come back. The area that I stay has a number of...More

Thank Jim G
Response from Michael K, General Manager at Hyatt Place Louisville-EastResponded 7 April 2017

So glad you hear you had a great stay! We work hard to provide a great customer experience!

Reviewed 27 March 2017 via mobile

We stayed at this hotel from March 24 until March 26. We were in Louisville for the Elks state bowling tournament. The staff at this hotel was wonderful. Even the young lady who tried to keep up with providing breakfast to the entire hotel by...More

Thank Jimmy H
Response from Michael K, General Manager at Hyatt Place Louisville-EastResponded 7 April 2017

I am glad you enjoyed your stay, but do apologize for the problem with the silverware...looking into that as it is not common for us! So Sorry!

Reviewed 26 March 2017

I booked through the Hyatt place website, so I never imagined there would be any problem with the reservation. When I got there though, they had a single king instead of a double queen available. I had two other people with me, and we're not...More

Review collected in partnership with Hyatt Hotels
1  Thank Bjaardker
Response from Michael K, General Manager at Hyatt Place Louisville-EastResponded 7 April 2017

I do apologize for these unexpected issues and the way my staff handled them. I am coaching my team on better ways to handle them in the future and ensure you this will not be an issue moving forward.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$102 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Louisville
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$102 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Louisville
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (106)
Room & Suite (70)
Dining (18)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Martinemmacheryl
30 October 2016|
Answer
Response from HNBISOFF | Reviewed this property |
I would suggest you call the hotel regarding pet friendly as I do not know.
0
Votes
KSmominT-town
9 September 2016|
AnswerShow all 4 answers
Response from marybethusher | Reviewed this property |
I have no idea but I bet if call the front desk they'll tell you.
1
Vote
JSp1990
23 April 2016|
AnswerShow all 2 answers
Response from Paul R | Reviewed this property |
I was there 04/15/2016 and neither saw nor heard any construction.
0
Votes
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12
Room Tips
"Stay on the upper floors, in the back to avoid any road noise"
Read review
"5th floor was super quiet"
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"Don’t expect to eat breakfast at 6:00 am"
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"The higher the better because lower is loud."
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