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Comfort Inn & Suites Madisonville

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Comfort Inn & Suites Madisonville
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65 Reviews from our TripAdvisor Community

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Showing 65: English reviews
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Reviewed 1 week ago via mobile

Working in Madisonville, I stayed at Comfort Inn & Suites for two nights. It's priced fairly and the rooms are large. The hotel is close to many dining options and stores. Very comfortable and clean rooms. Staff is very friendly and professional.

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Thank Benjamin P
Springfield, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 17 January 2017 via mobile

The property is clean and well maintained. Our room was spacious and comfortable. Breakfast is pretty basic. There is a railroad track next to the hotel but it didn't keep us from getting a good night's sleep.

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Thank RuralRoadRunners
About Hotel's Favourite Review
Courtney O, Public Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Thank you so much for the wonderful comment! Our staff takes great pride in caring for our guests. We are very pleased to know that your stay here with us was wonderful. We hope to see you back on your next trip to Madiosnville.

Versailles, United States
Reviewed 13 March 2017

The Comfort Inn & Suites in Madisonville, Ky is much like other Comfort Inns - It is quite, clean, just off of the interstate, and relatively inexpensive. It is a good value for your dollar. I've stayed here before and will probably stay here again.

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Thank Denny V
Comfort I, Guest Services at Comfort Inn & Suites Madisonville, responded to this review

Thank you so much for your kind words, Every person deserves to have a clean, quiet and comfortable room to relax at the end of a long day. We cant wait to have you back to stay with us! We look forward to it.

Louisville, Kentucky
Reviewed 5 January 2017 via mobile

Clean! Pleasant and accommodating staff. Breakfast area well maintained. Walkable to a restaurant and bar as well as small store and gas station. I've stayed here many nights over the past 3 months. Only issue is the hottub is currently not available.

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Thank Kim G
Comfort I, Front Desk Associate at Comfort Inn & Suites Madisonville, responded to this review

Thank you so much for the wonderful comment! Our staff takes great pride in caring for our guests. We are very pleased to hear you appreciated our location, friendliness and service. We are also glad that the breakfast was just like you wanted it to be when you are away from home. We are so sorry about the hot tub...

Reviewed 4 January 2017

The room was large and very clean. The staff was very helpful and polite. The free breakfast wasn't to bad. I was on the second floor and the housekeeping staff was awesome as well. There's not too much else to say except that I would stay there again in the future.

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Helpful?
Thank Kathryn O
Comfort I, Front Desk Associate at Comfort Inn & Suites Madisonville, responded to this review

What a wonderful review! We truly appreciate your business. I am very happy to hear that our staff and service met your needs and expectations. We are so glad that you were also happy with how you room was cleaned and set up. Our housekeepers along with the other employees are always willing to go above and beyond to help...

Massillon OH, United States
Reviewed 24 October 2016

For the last 24 years I have spent 100-140 nights per year in hotels. For the 20 years before that it was 30-60 per year. This is the first time that there was no soap. Front desk did not even have any. Staff was very nice. Room was clean but I am not.

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Thank Ed H
Comfort I, Front Desk Associate at Comfort Inn & Suites Madisonville, responded to this review

Thank you for your comments about the soap problem that was provided during your stay. I am so sorry to hear that you had an issue with that, I will take deep measures to make sure this does not happen again. The goal of all of our staff is to give our guests a superior experience. It is disappointing to...

Paducah, Kentucky
Reviewed 16 September 2016 via mobile

Offers smoke-free rooms. And, it's a very clean and cozy Inn. Very spacious rooms and bathrooms. They do have a bench located outside for smokers. Located on 545 Powell Drive, (walking distance from The Oasis Southwest Grill).

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Thank RhoadesGirl1972
Comfort I, Director of Sales at Comfort Inn & Suites Madisonville, responded to this review

Thank you so much for your review of our hotel!! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we truly value your feedback! We hope you will visit us again!!! Cordially, Becca M. Regional Sales Manager

Joliet, Illinois
Reviewed 28 August 2016

I spent 8 months there last year,they treated me like family the girls at the front desk were great! Always went out of there way to make my stay better knowing being away from home so long was hard. The owner was on site also she went out of her way too,and I cant forget housekeeping great people. So when...

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1Thank _hd1tom
Comfort I, Director of Sales at Comfort Inn & Suites Madisonville, responded to this review

Thank you hd1tom for this candid review! I couldn't be happier to hear Priti, Azra and Jen made you feel at home and appreciated! I could not apologize more that no one has returned your call. I will bring this to my General Manager's attention IMMEDIATELY! We truly appreciate your comments and will share these with our team so that...

Green Cove Springs, Florida
Reviewed 17 August 2016

Comfort Inn Madisonville: Nice overall. Outstanding hot water. I used the ethernet cable, which was good. Internet on a Sunday morning was very good UNTIL it just totally crapped out. Negatives: the microwave didn’t work, the toilet had a noisy drip and the luggage cart had off-putting stains.

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Thank alexwolf2016
Comfort I, Director of Sales at Comfort Inn & Suites Madisonville, responded to this review

Thank you Alexwolf2016 for bringing this to our attention! We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I have shared your concerns with my executive maintenance engineer and have made housekeeping aware of the luggage cart! We very much your feedback! We hope you choose to stay with us...

Cincinnati, Ohio
Reviewed 6 August 2016

Upon check in, my sheets had stains on them. This was your usual overpriced comfort suites. I had an end room which did not do me any favors as the local contractors stayed up until 3-4 am drinking, yelling, and cursing all night. This was an every night occurrence so being that this hotel feels that the contractors fit the...

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Thank kevin c
Comfort I, Guest Relations Manager at Comfort Inn & Suites Madisonville, responded to this review

Thank you for taking time to share your experience during your recent stay with us. After reading your review, I am extremely disappointed to learn that we were unable to create a memorable stay for you. I can assure you that we take your feedback very seriously as it shows areas that still need improvement. We will be sharing your...

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Amenities

Highlights
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning

Additional Information about Comfort Inn & Suites Madisonville

Address: 545 Powell Drive, Madisonville, KY 42431
Region: United States > Kentucky > Madisonville
Price Range: $125 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Madisonville 2.5*
Number of rooms: 66
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Madisonville staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites Madisonville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own soap.”
edh411, 24 Oct 2016 | Read review
“any of the rooms facing front odd numbers”
_hd1tom, 28 Aug 2016 | Read review
“Odd numbers are on opposite side of hotel from the train. I think the lower numbers are quieter as well.”
bethmcclary, 22 Jun 2016 | Read review
“Ask for a room opposite the railroad tracks. The put me in one when I checked in and it was very quiet.”
RJ758, 17 May 2016 | Read review
“Any room there is great!”
E621ZAlisam, 21 Jun 2015 | Read review
5 of 5